GovCIO
A technology solutions provider is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to Veterans. The role is fully remote and involves providing outstanding customer service, assisting users with mobile device setup and troubleshooting. Candidates should have at least one year of technical support experience, be proficient in modern mobile devices and be able to navigate service desk tools like ServiceNow. Those with strong communication and problem-solving skills are encouraged to apply.
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