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上海展浪信息技术有限公司

Data Center & Route Switch Field Service Technician

上海展浪信息技术有限公司, Helena, Montana, us, 59604

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Data Center & Route Switch Field Service Technician 4 weeks ago Be among the first 25 applicants

Base pay range $21.00/hr - $23.00/hr

Looking for a trade that will train you? This is a full time benefits eligible position that includes a company vehicle, gas card for vehicle, inventory, and training. Paid training includes two certifications CCT Data Center and CCT Route/Switch, which comes with a dollar per hour increase. If you are technical, Acuative is willing to invest in you for this role.

This position requires a person willing to go to new places. Tickets can be assigned for up to four hours away to provide installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network-based hardware.

Acuative technicians are guaranteed forty (40) hours of pay per week even if not dispatched for forty hours.

To be eligible for this role you must have a clear driver’s license (no more than 4 points), have the Covid-19 vaccination, and willing to work mostly M-F with opportunity for overtime and call out pay after hours. This position often works alone, and qualified applicants must be able to lift up to fifty pounds above head and climb a ladder.

Selected candidates are given a full week of paid training and support as needed for every job they are routed to.

Acuative is a drug free workplace.

Overview Acuative, the nation's leading independent provider of telecommunications field services, seeks a Field Service Technician. The successful candidate will spend the majority of their time covering the (MARKET) area providing installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network based hardware.

Primary Duties and Responsibilities

Installation and maintenance of networking hardware including routers, switches, and WAP’s

Installation and maintenance of telephony equipment and circuits

Hardware break/fix support for Cisco UCS servers and Nexus switching equipment

Installation and support of retail technology systems – POS, Digital Signage, and Video Surveillance Systems

Circuit extensions and structured cabling

Site surveys and site audits

Maintain company vehicle, inventory, and tools to departmental standards

Accurately and timely submission of all job‑related documents and deliverables

Preferred Qualifications

Working knowledge of networking hardware and topologies

Familiarity with Cisco networking products and interfacing through Cisco CLI

Understanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands‑on hardware and troubleshooting support

Knowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or servers

Physical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, and associated peripheral equipment

Ability to provide configuration support for a variety of technology platforms through console and remote applications

Experience with LEC circuit identification and extensions

Familiarity with cabling standards and the ability to pull and terminate cabling in a variety of customer environments

Ability to operate basic power tools – drills, saws, etc.

Work on ladders and lifts where required

Working knowledge of Microsoft Office applications (Excel & Word).

Ability to follow detailed job documents

Must be willing to travel within assigned region to meet customer SLAs

On‑call, after hours, and weekend work may be required

Must possess a valid drivers’ license with good driving record

Education & Certifications

Associates degree in Information Technology or equivalent experience

CompTIA, Cisco, Cabling, and PBX system certifications a plus!

Selected candidates will be required to attend a one week hardware training course at our Global Technology Center in Strongsville, OH

Selected candidates must obtain Cisco CCT Route/Switch and CCT Data Center certifications within 90 days of employment at Acuative

Seniority level Entry level

Employment type Full‑time

Job function Information Technology

Industries IT Services and IT Consulting

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