The University of North Carolina
Admin Support Specialist
The University of North Carolina, Greensboro, North Carolina, us, 27497
Special Instructions for more details.
For consideration, candidates should upload:
Resume
List of references
Applicants are required to upload a list of references of at least three (3) professional references that includes:
Name
Company Name
Type of reference (Professional, Supervisor, Colleague, Academic or Personal). One (1) of those references will need to be a current or previous supervisor.
Email Address
Contact Phone Number
Applications are not successfully submitted until an online confirmation number has been received at the end of the application process.
Requisition and Position Information Requisition Number: S3062
Position Number: 002593
Position Classification Title: Administrative Support Spec
Functional Title: Admin Support Specialist
Position Type: Staff
University Information Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal – helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.
Primary Purpose of the Organizational Unit The primary purpose of the Bryan Undergraduate Student Services and Retention Office (Bryan USS ) is to coordinate and provide for the academic advising needs of the ~3500 undergraduate majors in the Bryan School. The office interprets and enforces the UNCG catalog, monitors academic progress, and meets with students on an individual basis. The Bryan Undergraduate Student Services Office also advises students on study abroad and global experiences, participates in University recruitment events and coordinates Bryan School graduation activities.
Position Summary The primary purpose of the Administrative Support Specialist is to provide technical support to the Bryan Undergraduate Student Services Office and assist/support the program Director by:
Coordinating office communication.
Processing change of major requests.
Coordinating and processing admission to major.
Assisting with supervision of student workers.
Assisting with Bryan School graduation and student awards.
Assisting the coordinating advisor with Bryan School recruitment events.
Other duties as assigned.
Minimum Qualifications HIGH SCHOOL DIPLOMA OR EQUIVALENCY AND ONE YEAR OF RELATED OFFICE EXPERIENCE ; OR EQUIVALENT COMBINATION OF TRAINING AND EXPERIENCE .
Preferred Qualifications
Experience: Minimum 1-2 years of related office experience.
Preferred Proficiencies: Banner, reporting software, bulk email platforms (e.g., MailChimp or Emma), familiarity with posting to social media platforms.
Alternate Option If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Recruitment Range $40,170
Work Hours 8 A.M - 5 P.M., M-F
Number of Months per Year 12
Posting Requirements Job Family: Secretarial and Clerical
Career Banded Title: Administrative Support Spec
Open Date: 01/05/2026
Close Date: 01/19/2026
FLSA: Non-Exempt
Key Responsibilities
Coordinate office communications
– coordinate office communications to Bryan USS constituents via University email, bulk emailing platforms (currently Emma), social media accounts, and edits to the USS website.
Creating content for monthly BusStop Newsletter.
Creating other content based on office/advisors needs depending on the time of the semester.
Updating existing email campaigns.
Creating and posting content on Facebook and Instagram accounts.
Creating content for building TV monitors.
Coordinate and manage semester data cleanup
Identify and update any students not assigned to the correct Bryan School advisor.
By the census date, identify CARS majors and update advisor assignments, moving folders to the department and notifying students of the change.
Train student workers and other administrative staff on office process, ensuring that files are named correctly, Bryan USS active files are up to date, and that state regulations are followed as it pertains to record retention.
Periodically during the semester, run reports to ensure that advisor assignments are correct to ensure students with a primary major in the Bryan School are assigned to the right advisor.
Twice per year, coordinate with Director and Starfish coordinator to assist our graduate advising intern so that they may provide advising services to our second majors and minors outside of the Business School with advising services.
Each semester, create preprinted advising sheets for advisors.
Process change of major requests
Review the request.
Determine if student qualifies for the request.
Process request with the Registrar’s office.
Notify student of the decision.
Make electronic folder.
Make necessary advisor updates using Banner.
Coordinate and process admission to major
Identify students that meet the admission to major qualification.
Update student record.
Notify student by appointed deadline.
Once grades are in, review students provisionally admitted to major, remove any that did not complete requirements, and notify the student(s).
Other duties as assigned
When needed, assisting the Director of Bryan Online programs as backup for monitoring Bryan Online email account.
Purchasing office supplies.
Assist with supervision of student workers
Student employee recruitment and selection.
Training.
Co-supervising students to ensure daily tasks and projects are completed.
Assist with Bryan School graduation and student awards
Emailing degree candidates.
Assisting with award engraving/mailing.
Creating graduation ceremony program and printing.
Processing compensation paperwork for paid participants.
Assist the coordinating advisor with Bryan School recruitment events
Fall/Spring Open House.
Showcase.
Destination.
Transfer Information Program (TIP).
Weekly prospective student sessions.
Promotional materials.
Competency
Composes and organizes ideas logically.
Works in multiple formats such as letters, memos, reports or presentations.
Ability to change/adjust style to meet the needs of the program and audience.
Reviews sensitive materials and edits content constructively.
Demonstrates in-depth knowledge of the area of specialization, the program, process, and/or organizational operation.
May be the content/process resource.
Recognizes, defines and resolves non-standard problems using operating procedures, research, practices and established precedents.
Resolves recurring issues and problems as well as some unique situations.
Anticipates problems and develops recommendations for management resolution.
Coordinates varied records processing activities requiring the application and some interpretation of agency procedures, policies, laws, and regulations.
Reviews information for completeness and accuracy using multiple guidelines.
Selects, understands and fully applies a variety of features in software programs, databases, information systems, and specialized equipment.
Presents ideas in a clear, concise, organized manner.
Explains and interprets programs, policies and procedures to meet the specific needs of staff and clients.
Advises program staff/clients in all matters related to program operations.
ADA Checklist "R" for Rare (0-30%),"O" for Occasional (30-60%),"F" for Frequent (60-90%),"C" for Constant (90-100%)
Physical Effort: Hand Movement-Repetitive Motions - f, Finger Dexterity - f, Reading - f, Writing - f, Vision-Preparing/Analyzing figures - o, Hearing - f, Talking - f
Work Environment Inside - c
Required Documents
Resume/CV
Cover Letter
List of References
Optional Documents Optional documents may be submitted at the applicant’s discretion.
Posting Specific Questions Required fields are indicated with an asterisk (*).
* Please indicate how you learned of the vacant position for which you are applying:
UNCGjobsearch Website
Greensboro News & Record
Carolina Peacemaker
Other Newspaper
The Chronicle of Higher Education
Inside Higher Ed
Other Professional Journal
NCWorks.gov
UNC System Job Board
Other Online Job Board
Personal Networking
Other
* If you selected "Other", please provide the name of the resource here. (Open Ended Question)
* Are you eligible to work in the United States without sponsorship?
Yes
No
* Will you now or in the future require visa sponsorship for employment at the University of North Carolina in Greensboro?
Yes
No
#J-18808-Ljbffr
Resume
List of references
Applicants are required to upload a list of references of at least three (3) professional references that includes:
Name
Company Name
Type of reference (Professional, Supervisor, Colleague, Academic or Personal). One (1) of those references will need to be a current or previous supervisor.
Email Address
Contact Phone Number
Applications are not successfully submitted until an online confirmation number has been received at the end of the application process.
Requisition and Position Information Requisition Number: S3062
Position Number: 002593
Position Classification Title: Administrative Support Spec
Functional Title: Admin Support Specialist
Position Type: Staff
University Information Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal – helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.
Primary Purpose of the Organizational Unit The primary purpose of the Bryan Undergraduate Student Services and Retention Office (Bryan USS ) is to coordinate and provide for the academic advising needs of the ~3500 undergraduate majors in the Bryan School. The office interprets and enforces the UNCG catalog, monitors academic progress, and meets with students on an individual basis. The Bryan Undergraduate Student Services Office also advises students on study abroad and global experiences, participates in University recruitment events and coordinates Bryan School graduation activities.
Position Summary The primary purpose of the Administrative Support Specialist is to provide technical support to the Bryan Undergraduate Student Services Office and assist/support the program Director by:
Coordinating office communication.
Processing change of major requests.
Coordinating and processing admission to major.
Assisting with supervision of student workers.
Assisting with Bryan School graduation and student awards.
Assisting the coordinating advisor with Bryan School recruitment events.
Other duties as assigned.
Minimum Qualifications HIGH SCHOOL DIPLOMA OR EQUIVALENCY AND ONE YEAR OF RELATED OFFICE EXPERIENCE ; OR EQUIVALENT COMBINATION OF TRAINING AND EXPERIENCE .
Preferred Qualifications
Experience: Minimum 1-2 years of related office experience.
Preferred Proficiencies: Banner, reporting software, bulk email platforms (e.g., MailChimp or Emma), familiarity with posting to social media platforms.
Alternate Option If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Recruitment Range $40,170
Work Hours 8 A.M - 5 P.M., M-F
Number of Months per Year 12
Posting Requirements Job Family: Secretarial and Clerical
Career Banded Title: Administrative Support Spec
Open Date: 01/05/2026
Close Date: 01/19/2026
FLSA: Non-Exempt
Key Responsibilities
Coordinate office communications
– coordinate office communications to Bryan USS constituents via University email, bulk emailing platforms (currently Emma), social media accounts, and edits to the USS website.
Creating content for monthly BusStop Newsletter.
Creating other content based on office/advisors needs depending on the time of the semester.
Updating existing email campaigns.
Creating and posting content on Facebook and Instagram accounts.
Creating content for building TV monitors.
Coordinate and manage semester data cleanup
Identify and update any students not assigned to the correct Bryan School advisor.
By the census date, identify CARS majors and update advisor assignments, moving folders to the department and notifying students of the change.
Train student workers and other administrative staff on office process, ensuring that files are named correctly, Bryan USS active files are up to date, and that state regulations are followed as it pertains to record retention.
Periodically during the semester, run reports to ensure that advisor assignments are correct to ensure students with a primary major in the Bryan School are assigned to the right advisor.
Twice per year, coordinate with Director and Starfish coordinator to assist our graduate advising intern so that they may provide advising services to our second majors and minors outside of the Business School with advising services.
Each semester, create preprinted advising sheets for advisors.
Process change of major requests
Review the request.
Determine if student qualifies for the request.
Process request with the Registrar’s office.
Notify student of the decision.
Make electronic folder.
Make necessary advisor updates using Banner.
Coordinate and process admission to major
Identify students that meet the admission to major qualification.
Update student record.
Notify student by appointed deadline.
Once grades are in, review students provisionally admitted to major, remove any that did not complete requirements, and notify the student(s).
Other duties as assigned
When needed, assisting the Director of Bryan Online programs as backup for monitoring Bryan Online email account.
Purchasing office supplies.
Assist with supervision of student workers
Student employee recruitment and selection.
Training.
Co-supervising students to ensure daily tasks and projects are completed.
Assist with Bryan School graduation and student awards
Emailing degree candidates.
Assisting with award engraving/mailing.
Creating graduation ceremony program and printing.
Processing compensation paperwork for paid participants.
Assist the coordinating advisor with Bryan School recruitment events
Fall/Spring Open House.
Showcase.
Destination.
Transfer Information Program (TIP).
Weekly prospective student sessions.
Promotional materials.
Competency
Composes and organizes ideas logically.
Works in multiple formats such as letters, memos, reports or presentations.
Ability to change/adjust style to meet the needs of the program and audience.
Reviews sensitive materials and edits content constructively.
Demonstrates in-depth knowledge of the area of specialization, the program, process, and/or organizational operation.
May be the content/process resource.
Recognizes, defines and resolves non-standard problems using operating procedures, research, practices and established precedents.
Resolves recurring issues and problems as well as some unique situations.
Anticipates problems and develops recommendations for management resolution.
Coordinates varied records processing activities requiring the application and some interpretation of agency procedures, policies, laws, and regulations.
Reviews information for completeness and accuracy using multiple guidelines.
Selects, understands and fully applies a variety of features in software programs, databases, information systems, and specialized equipment.
Presents ideas in a clear, concise, organized manner.
Explains and interprets programs, policies and procedures to meet the specific needs of staff and clients.
Advises program staff/clients in all matters related to program operations.
ADA Checklist "R" for Rare (0-30%),"O" for Occasional (30-60%),"F" for Frequent (60-90%),"C" for Constant (90-100%)
Physical Effort: Hand Movement-Repetitive Motions - f, Finger Dexterity - f, Reading - f, Writing - f, Vision-Preparing/Analyzing figures - o, Hearing - f, Talking - f
Work Environment Inside - c
Required Documents
Resume/CV
Cover Letter
List of References
Optional Documents Optional documents may be submitted at the applicant’s discretion.
Posting Specific Questions Required fields are indicated with an asterisk (*).
* Please indicate how you learned of the vacant position for which you are applying:
UNCGjobsearch Website
Greensboro News & Record
Carolina Peacemaker
Other Newspaper
The Chronicle of Higher Education
Inside Higher Ed
Other Professional Journal
NCWorks.gov
UNC System Job Board
Other Online Job Board
Personal Networking
Other
* If you selected "Other", please provide the name of the resource here. (Open Ended Question)
* Are you eligible to work in the United States without sponsorship?
Yes
No
* Will you now or in the future require visa sponsorship for employment at the University of North Carolina in Greensboro?
Yes
No
#J-18808-Ljbffr