Orange and Rockland Utilities, Inc.
Sr Analyst, Gas Operations Damage Prevention
Orange and Rockland Utilities, Inc., West Nyack, New York, United States, 10994
Sr Analyst, Gas Operations Damage Prevention
Join to apply for the
Sr Analyst, Gas Operations Damage Prevention
role at
Orange and Rockland Utilities, Inc.
The Damage Prevention team is seeking a full‑time Senior Analyst to support Operating Supervisors and the Field Operations Planner in managing the growing demands of underground utility protection. This role will lead efforts in analyzing ticket data, prioritizing field resources, and developing dashboards and tools to enhance operational efficiency. The Senior Analyst will perform risk assessments, produce actionable reports, support compliance mailings, manage invoices, and contribute to quarterly and annual performance reporting. The analyst will coordinate with internal and external stakeholders, integrate new technologies, and support outreach and education initiatives aimed at reducing no‑call damages and promoting safe excavation practices. The role supports ongoing work throughout the year, with deliverables aligned to quarterly reporting cycles and continuous improvement initiatives. Periodic overnight travel may be required to perform in‑service education and outreach activities, and participation in industry committees and organizations.
Responsibilities
Manage the increasing one‑call ticket volume, construction activity and the required company and contractor resources to best prevent damage to the underground gas and electric systems.
Perform qualitative and quantitative risk analysis of the increasing volume of one‑call tickets to prioritize the workforce in preventing underground gas and electric damages.
Develop, implement, and maintain useful reporting, production assessment tools to support the operation.
Evaluate completeness and accuracy of information for trending and analysis.
Contribute to the Damage Prevention quarterly and annual reporting needs.
Coordinate with internal and external groups on current and ongoing Damage Prevention efforts.
Support the execution of compliance mailing programs.
Support cost control efforts with invoice management, payment, and commitments.
Support program effectiveness evaluation and metrics reporting.
Support damage prevention education, marketing, and outreach efforts.
Qualifications
Associate's Degree and 4 years of related experience; Technical or Engineering preferred.
Bachelor's Degree and 3 years of related experience; Technical or Engineering preferred.
Must be flexible to handle multiple assignments, able to adapt to rapidly changing priorities, energetic, meet deadlines, and effectively interact with all levels of the organization.
Ability to coordinate across departments and with external stakeholders including contractors and regulatory bodies.
Proficiency in data analysis tools such as Excel, Power BI, or Tableau.
Excellent customer service, presentation, and communication (oral and written) skills.
Strong analytical, technical, and interpersonal skills.
Experience developing dashboards, reports, and performance metrics to support operational decision‑making.
Experience working with one‑call systems, utility locating, or underground infrastructure preferred.
Familiarity with GIS systems and ticket management platforms preferred.
Driver's license required.
May be required to work non‑business hours during emergencies, which may include nights, weekends, and holidays.
Must be willing to travel within the company service territory and use a personal vehicle to travel to various company and field locations.
Mission Statement Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company's mission by excelling at our three corporate priorities - safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.
Benefits
Rich medical & pharmacy benefits, including vision benefits
Dental benefits
Health Savings Accounts
Health Care and Dependent Care Flexible Spending Accounts
401(k) with robust matching
Employer paid Pension Plan
Employee Stock Purchase Plan with a generous matching contribution
State of the art Employee Assistance Program
Paid Parental Leave
Generous paid time off plus paid holidays
Family support: emergency backup child, & elder care assistance
Social responsibility and volunteer opportunities
Employee discount program
Commuter Benefits
Culture of growth and learning: career development; tuition reimbursement; recognition program
Life and Long‑Term Disability Benefits
Seniority Level Mid‑Senior level
Employment Type Part‑time
Job Function Management and Manufacturing
Industries Utilities
Orange & Rockland is a proud EOE. All qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity and/or expression, marital/partnership/civil union status, family or parental status, national origin, disability, military/veteran status, or any other factor, are encouraged to apply and will receive equal consideration based on merit, qualifications, and business need.
Referrals increase your chances of interviewing at Orange and Rockland Utilities, Inc. by 2x.
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Sr Analyst, Gas Operations Damage Prevention
role at
Orange and Rockland Utilities, Inc.
The Damage Prevention team is seeking a full‑time Senior Analyst to support Operating Supervisors and the Field Operations Planner in managing the growing demands of underground utility protection. This role will lead efforts in analyzing ticket data, prioritizing field resources, and developing dashboards and tools to enhance operational efficiency. The Senior Analyst will perform risk assessments, produce actionable reports, support compliance mailings, manage invoices, and contribute to quarterly and annual performance reporting. The analyst will coordinate with internal and external stakeholders, integrate new technologies, and support outreach and education initiatives aimed at reducing no‑call damages and promoting safe excavation practices. The role supports ongoing work throughout the year, with deliverables aligned to quarterly reporting cycles and continuous improvement initiatives. Periodic overnight travel may be required to perform in‑service education and outreach activities, and participation in industry committees and organizations.
Responsibilities
Manage the increasing one‑call ticket volume, construction activity and the required company and contractor resources to best prevent damage to the underground gas and electric systems.
Perform qualitative and quantitative risk analysis of the increasing volume of one‑call tickets to prioritize the workforce in preventing underground gas and electric damages.
Develop, implement, and maintain useful reporting, production assessment tools to support the operation.
Evaluate completeness and accuracy of information for trending and analysis.
Contribute to the Damage Prevention quarterly and annual reporting needs.
Coordinate with internal and external groups on current and ongoing Damage Prevention efforts.
Support the execution of compliance mailing programs.
Support cost control efforts with invoice management, payment, and commitments.
Support program effectiveness evaluation and metrics reporting.
Support damage prevention education, marketing, and outreach efforts.
Qualifications
Associate's Degree and 4 years of related experience; Technical or Engineering preferred.
Bachelor's Degree and 3 years of related experience; Technical or Engineering preferred.
Must be flexible to handle multiple assignments, able to adapt to rapidly changing priorities, energetic, meet deadlines, and effectively interact with all levels of the organization.
Ability to coordinate across departments and with external stakeholders including contractors and regulatory bodies.
Proficiency in data analysis tools such as Excel, Power BI, or Tableau.
Excellent customer service, presentation, and communication (oral and written) skills.
Strong analytical, technical, and interpersonal skills.
Experience developing dashboards, reports, and performance metrics to support operational decision‑making.
Experience working with one‑call systems, utility locating, or underground infrastructure preferred.
Familiarity with GIS systems and ticket management platforms preferred.
Driver's license required.
May be required to work non‑business hours during emergencies, which may include nights, weekends, and holidays.
Must be willing to travel within the company service territory and use a personal vehicle to travel to various company and field locations.
Mission Statement Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company's mission by excelling at our three corporate priorities - safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.
Benefits
Rich medical & pharmacy benefits, including vision benefits
Dental benefits
Health Savings Accounts
Health Care and Dependent Care Flexible Spending Accounts
401(k) with robust matching
Employer paid Pension Plan
Employee Stock Purchase Plan with a generous matching contribution
State of the art Employee Assistance Program
Paid Parental Leave
Generous paid time off plus paid holidays
Family support: emergency backup child, & elder care assistance
Social responsibility and volunteer opportunities
Employee discount program
Commuter Benefits
Culture of growth and learning: career development; tuition reimbursement; recognition program
Life and Long‑Term Disability Benefits
Seniority Level Mid‑Senior level
Employment Type Part‑time
Job Function Management and Manufacturing
Industries Utilities
Orange & Rockland is a proud EOE. All qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity and/or expression, marital/partnership/civil union status, family or parental status, national origin, disability, military/veteran status, or any other factor, are encouraged to apply and will receive equal consideration based on merit, qualifications, and business need.
Referrals increase your chances of interviewing at Orange and Rockland Utilities, Inc. by 2x.
#J-18808-Ljbffr