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Northampton Business Directory

Logistics Administrator

Northampton Business Directory, Northampton, Massachusetts, us, 01061

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Logistics Administrator

Location:

Office-based, Northampton Salary:

£27,000 per annum Hours:

Monday to Friday, 8:00am – 4:30pm

About the Role Our client is looking for a highly organised and detail-driven Logistics Administrator to play a critical role in our day-to-day operations. Based in their Northampton office, you will be central to ensuring accurate invoicing, excellent customer communication, and high-quality administrative support.

This role is essential to maintaining their service standards, financial accuracy, and operational efficiency. If you enjoy working with numbers, systems, and people – and take pride in getting things right first time – this could be the perfect opportunity for you.

Key Responsibilities

Prepare, verify, and process customer invoices accurately and within agreed timescales

Investigate and resolve invoicing discrepancies, ensuring issues are followed through to completion

Maintain well‑organised financial, billing, and administrative records

Act as the professional first point of contact for customers, responding to queries, enquiries, and service requests promptly and effectively

Escalate operational or service‑related concerns to the appropriate teams when required

Maintain accurate documentation and internal records in line with company standards

Support the Operations team with reporting, filing, and data management

Assist with general office administration to support the wider team

Person Specification Essential:

Previous administrative or office‑based experience

Strong numerical accuracy and attention to detail

Good IT skills, including Excel, email, and internal systems

Excellent organisational and time‑management skills

Professional and confident communication skills, both written and verbal

Desirable:

Experience within logistics, transport, or warehousing environments

Previous experience using invoicing or finance systems

Knowledge of transport management or warehouse systems

Customer service qualifications or formal training

Why Join Us? You’ll be joining a supportive, fast‑paced logistics environment where accuracy, teamwork, and customer service really matter. This is a great opportunity to develop your skills in a vital operational role with clear responsibility and impact.

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