Clarity Clinic, PLLC
Clarity Clinic is an interdisciplinary group private practice of Psychiatrists, Psychiatric Advanced Practice Providers (Physician Assistants), Psychologists, and Therapists. Our mission is to thoughtfully guide the whole person on their journey to find clarity and mental wellness by providing exceptional holistic care. Our staff of Psychiatrists, Advanced Practice Providers and Psychotherapists offer the latest medication, psychological assessment, and therapy treatment as we help guide our patients toward mental wellness and a balanced personal and professional lifestyle. Our team offers a broad range of specialties, services, and orientations to support and help all people regardless of their place in life. This multidisciplinary approach allows us to provide holistic care in psychiatry, psychotherapy and much more.
Front Desk Manager A Front Desk Manager at Clarity Clinic is a professional who oversees the administrative and operational aspects of the facility's healthcare practice. Their responsibilities include managing day-to-day operations, coordinating staff schedules, handling financial matters such as budgeting and billing, and ensuring compliance with relevant regulations and policies. Front Desk Managers at Clarity Clinic often play a key role in hiring and training administrative staff, maintaining electronic health records, and facilitating communication between mental health professionals within the facility.
Location:
2101 S. Arlington Heights Shift Schedule:
12:00pm - 8:30pm (Monday-Friday)
In this role, you will:
Coordinate PCC shift scheduling to ensure correct coverage is set during clinic operations
Manage patient care by demonstrating genuine concern for the well-being and comfort of patients, providing emotional support to patient and families during difficult times, and handling crisis when they occur
Manage patient placement, while managing slot utilization- ensuring that the schedules for their assigned providers are effectively managed and fill empty slots with individuals on the waitlist to increase patient satisfaction and provider productivity
Provide communication and collaborate with our providers and all Clarity Clinic staff; escalating issues to the Clinic Operations Manager as needed
Connect with new patients via phone and email. (i.e. schedule appointments, verify coverage, answer questions, and collect co-pays/balances)
Maintain complete and accurate patient records
Know the different types of medications and policy requirements for refills
Coordinates PCC shift scheduling and makes sure the correct coverage is set during clinic operations
Handles and distributes all incoming/outgoing mail (including certified mail)
Handles all ordering of office supplies for their respective site
Schedules room assignments for all providers who are on sight
Orders and distributes all brochures, business cards/prescription pads to providers
Completes daily batch reconciliation and deposits
Manages new/current PCC training
Audit opening and closing checklist
Completes daily walkthrough of facility to ensure a safe environment
Provides facility/safety tour to new staff
Handles escalated issues from patients and staff
Other duties as assigned by Clinic Operations Manager
Perks and Benefits:
Full Time Salaried Compensation: $49-55K, package commensurate to years of experience
Full comprehensive benefits package including health, dental vision, EAP services and more
Monthly Wellness Reimbursement/Stipend to promote your self-care routine & well-being
401k match up to 4%
Opportunities for growth and professional development
15 days of accrued PTO and up to 5 sick/wellness days
Qualifications & Minimum Requirements:
1+ years of experience (preferred) as a Front Office Manager, or Lead PCC, preferably in healthcare
Candidates with knowledge of / familiarity with outpatient therapy services desired
Active participant in the achievement of patient satisfaction
Flexible to work at various office locations when needed
Strong organizational skills
Experience with basic computer programs, such as MS Office
We celebrate diversity when it comes to all backgrounds and identities, and we encourage applications from minorities, LGBTQ+ individuals, candidates of all ages, and nontraditional backgrounds. Clarity Clinic an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Please stay alert to protect yourself from sophisticated job scams during the recruiting process. Only emails that come from claritychi.com are legitimate recruiting messages. Our HR Team will not send emails from other domains, or message you using WhatsApp or text messaging. We conduct all interviews by phone or video, and we will never ask you for money or to download software either during the interview process, credentialing or during our onboarding process. More tips from the FTC to avoid job scams:
https://www.consumeraffairs.com/news/ftc-offers-tips-on-avoiding-job-scams-041321.html
#J-18808-Ljbffr
Front Desk Manager A Front Desk Manager at Clarity Clinic is a professional who oversees the administrative and operational aspects of the facility's healthcare practice. Their responsibilities include managing day-to-day operations, coordinating staff schedules, handling financial matters such as budgeting and billing, and ensuring compliance with relevant regulations and policies. Front Desk Managers at Clarity Clinic often play a key role in hiring and training administrative staff, maintaining electronic health records, and facilitating communication between mental health professionals within the facility.
Location:
2101 S. Arlington Heights Shift Schedule:
12:00pm - 8:30pm (Monday-Friday)
In this role, you will:
Coordinate PCC shift scheduling to ensure correct coverage is set during clinic operations
Manage patient care by demonstrating genuine concern for the well-being and comfort of patients, providing emotional support to patient and families during difficult times, and handling crisis when they occur
Manage patient placement, while managing slot utilization- ensuring that the schedules for their assigned providers are effectively managed and fill empty slots with individuals on the waitlist to increase patient satisfaction and provider productivity
Provide communication and collaborate with our providers and all Clarity Clinic staff; escalating issues to the Clinic Operations Manager as needed
Connect with new patients via phone and email. (i.e. schedule appointments, verify coverage, answer questions, and collect co-pays/balances)
Maintain complete and accurate patient records
Know the different types of medications and policy requirements for refills
Coordinates PCC shift scheduling and makes sure the correct coverage is set during clinic operations
Handles and distributes all incoming/outgoing mail (including certified mail)
Handles all ordering of office supplies for their respective site
Schedules room assignments for all providers who are on sight
Orders and distributes all brochures, business cards/prescription pads to providers
Completes daily batch reconciliation and deposits
Manages new/current PCC training
Audit opening and closing checklist
Completes daily walkthrough of facility to ensure a safe environment
Provides facility/safety tour to new staff
Handles escalated issues from patients and staff
Other duties as assigned by Clinic Operations Manager
Perks and Benefits:
Full Time Salaried Compensation: $49-55K, package commensurate to years of experience
Full comprehensive benefits package including health, dental vision, EAP services and more
Monthly Wellness Reimbursement/Stipend to promote your self-care routine & well-being
401k match up to 4%
Opportunities for growth and professional development
15 days of accrued PTO and up to 5 sick/wellness days
Qualifications & Minimum Requirements:
1+ years of experience (preferred) as a Front Office Manager, or Lead PCC, preferably in healthcare
Candidates with knowledge of / familiarity with outpatient therapy services desired
Active participant in the achievement of patient satisfaction
Flexible to work at various office locations when needed
Strong organizational skills
Experience with basic computer programs, such as MS Office
We celebrate diversity when it comes to all backgrounds and identities, and we encourage applications from minorities, LGBTQ+ individuals, candidates of all ages, and nontraditional backgrounds. Clarity Clinic an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Please stay alert to protect yourself from sophisticated job scams during the recruiting process. Only emails that come from claritychi.com are legitimate recruiting messages. Our HR Team will not send emails from other domains, or message you using WhatsApp or text messaging. We conduct all interviews by phone or video, and we will never ask you for money or to download software either during the interview process, credentialing or during our onboarding process. More tips from the FTC to avoid job scams:
https://www.consumeraffairs.com/news/ftc-offers-tips-on-avoiding-job-scams-041321.html
#J-18808-Ljbffr