Hilltop Community Resources Inc.
Family Navigator - SFT Coach
Hilltop Community Resources Inc., Grand Junction, Colorado, United States, 81503
Hilltop's mission is to create connection to build a community where everyone belongs. We value Relationship, Integrity, Courage, Inclusivity, Growth, and Fun.
Who We Are: At Hilltop Community Resources, we are more than a multi-faceted non‑profit organization that serves our community. We’re a large and vibrant collection of creative and driven individuals that each play a unique and important part in what we do every day. Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work and play. For 75 years, Hilltop has provided resources and support for a wide range of people of all ages, stages and walks of life. Our approach is rooted in our values that we weave into everything we do. We care about people and prioritize a healthy and happy workplace culture.
The Part You’ll Play: Working at Hilltop is a fantastic opportunity with lots of chances for growth, connection and team building. Hilltop values the employee experience and promotes a culture of purpose and belonging for every employee. We believe work can be fulfilling and fun. This role is no exception. An overview of this position entails…This position is responsible for providing intensive case management services to children and families and operates as part of a broad case manager team with the overall goal of increasing self‑sufficiency for families. The position will be responsible for coordination and facilitation of services and the related documentation. Some assigned roles may be responsible for Supervised Family Time (SFT) duties which will involve observations and facilitation of parenting time with interventions as appropriate and/or directed, ensuring safe parent/child interactions. Case management services may include initial assessment, treatment planning, direct service delivery and education, information and referral, recommendations to external entities, follow‑up, and discharge planning, as required for the position.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Meet and provide direct services to clients: build relationships, provide necessary and appropriate advocacy, communicate clearly and directly, provide information and education. Coordinate, identify and facilitate needed services or referrals to achieve overall goals of reducing or preventing confirmed child abuse or neglect, preventing out of home placement or current placement disruption, encouraging positive participation in education or job skills training, and increasing overall family, client and youth self‑sufficiency.
Complete all necessary documentation for enrolled clients, including admission paperwork, service plans, service plan reviews, and monthly summaries. Maintain ongoing records of all case management contacts. Create progress summaries and share as necessary with the participating agencies.
Complete discharge paperwork which is prepared for the discharging party at the time of discharge from the program. Complete final discharge summaries within the defined period of time, and appropriately share the summary with the participating parties. Create after‑care recommendations, referrals and contacts.
Ensure all necessary billing information is provided for accurate billing in a timely fashion.
Ensure each client’s file is accurate and contains all pertinent information.
Facilitate and/or attend all necessary staffing for each client/client family. (These staffings may occur in multiple locations with multiple agencies covering multiple topics. Having a general awareness of the services continuum and how it impacts clients is important.)
Maintain all necessary paperwork and releases that enable clients to safely and legally participate in the program.
Represent Hilltop as a service provider in court proceedings, as required.
Prepare timely billing summaries and spreadsheets in accordance with Hilltop procedures.
More Specifically, In This Role We Request: This position requires some specific skills that we hope you can bring.
EDUCATION & EXPERIENCE Two years of college or four years of related work experience; or equivalent combination of education and experience.
CERTIFICATES, LICENSES & REGISTRATIONS
Certificate from Crisis Prevention Institute (CPI) (preferred)
Now Tell Us About You: Here’s your chance to shine! Hilltop recognizes the unique experiences, and skill sets every individual brings to the table. We know the journey is different for everyone. Please apply to share your background, education, previous experience or special qualities you can bring to this role. This position will stop accepting applications on 01/13/2026.
Before you join the Hilltopper Community: Connections come with care! Before you join our team, you will be required to go through some background checks and health clearances to ensure the safety and wellbeing of everyone in our community.
CLEARANCES & HEALTH REQUIREMENTS The following background checks are conducted by Hilltop Community Resources:
Sex Offender Registry
Driving Record
Department of Health and Human Services Office of Inspector General (OIG) Exclusion List
Non‑Facility Fingerprint Card
Non‑Facility TRAILS (Child Abuse Registry)
Any other required vaccination
Perks and Benefits to Sweeten the Pot:
Competitive Pay and Benefits
The starting wage range for this role is $22.00 to $23.10 per hour.
Part‑time and full‑time schedules that can fit your needs.
The schedule for this specific position is part‑time schedule of Sunday 9:00 am–5:00 am, Monday–Thursday 3:00 pm–4:00 pm. Some daytime hours may be available depending on participant needs.
Professional and personal development opportunities for all employees
A supportive and inclusive work environment
Meaningful work that makes a positive impact in the community and lives of others
Qualifications Driver License
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Who We Are: At Hilltop Community Resources, we are more than a multi-faceted non‑profit organization that serves our community. We’re a large and vibrant collection of creative and driven individuals that each play a unique and important part in what we do every day. Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work and play. For 75 years, Hilltop has provided resources and support for a wide range of people of all ages, stages and walks of life. Our approach is rooted in our values that we weave into everything we do. We care about people and prioritize a healthy and happy workplace culture.
The Part You’ll Play: Working at Hilltop is a fantastic opportunity with lots of chances for growth, connection and team building. Hilltop values the employee experience and promotes a culture of purpose and belonging for every employee. We believe work can be fulfilling and fun. This role is no exception. An overview of this position entails…This position is responsible for providing intensive case management services to children and families and operates as part of a broad case manager team with the overall goal of increasing self‑sufficiency for families. The position will be responsible for coordination and facilitation of services and the related documentation. Some assigned roles may be responsible for Supervised Family Time (SFT) duties which will involve observations and facilitation of parenting time with interventions as appropriate and/or directed, ensuring safe parent/child interactions. Case management services may include initial assessment, treatment planning, direct service delivery and education, information and referral, recommendations to external entities, follow‑up, and discharge planning, as required for the position.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Meet and provide direct services to clients: build relationships, provide necessary and appropriate advocacy, communicate clearly and directly, provide information and education. Coordinate, identify and facilitate needed services or referrals to achieve overall goals of reducing or preventing confirmed child abuse or neglect, preventing out of home placement or current placement disruption, encouraging positive participation in education or job skills training, and increasing overall family, client and youth self‑sufficiency.
Complete all necessary documentation for enrolled clients, including admission paperwork, service plans, service plan reviews, and monthly summaries. Maintain ongoing records of all case management contacts. Create progress summaries and share as necessary with the participating agencies.
Complete discharge paperwork which is prepared for the discharging party at the time of discharge from the program. Complete final discharge summaries within the defined period of time, and appropriately share the summary with the participating parties. Create after‑care recommendations, referrals and contacts.
Ensure all necessary billing information is provided for accurate billing in a timely fashion.
Ensure each client’s file is accurate and contains all pertinent information.
Facilitate and/or attend all necessary staffing for each client/client family. (These staffings may occur in multiple locations with multiple agencies covering multiple topics. Having a general awareness of the services continuum and how it impacts clients is important.)
Maintain all necessary paperwork and releases that enable clients to safely and legally participate in the program.
Represent Hilltop as a service provider in court proceedings, as required.
Prepare timely billing summaries and spreadsheets in accordance with Hilltop procedures.
More Specifically, In This Role We Request: This position requires some specific skills that we hope you can bring.
EDUCATION & EXPERIENCE Two years of college or four years of related work experience; or equivalent combination of education and experience.
CERTIFICATES, LICENSES & REGISTRATIONS
Certificate from Crisis Prevention Institute (CPI) (preferred)
Now Tell Us About You: Here’s your chance to shine! Hilltop recognizes the unique experiences, and skill sets every individual brings to the table. We know the journey is different for everyone. Please apply to share your background, education, previous experience or special qualities you can bring to this role. This position will stop accepting applications on 01/13/2026.
Before you join the Hilltopper Community: Connections come with care! Before you join our team, you will be required to go through some background checks and health clearances to ensure the safety and wellbeing of everyone in our community.
CLEARANCES & HEALTH REQUIREMENTS The following background checks are conducted by Hilltop Community Resources:
Sex Offender Registry
Driving Record
Department of Health and Human Services Office of Inspector General (OIG) Exclusion List
Non‑Facility Fingerprint Card
Non‑Facility TRAILS (Child Abuse Registry)
Any other required vaccination
Perks and Benefits to Sweeten the Pot:
Competitive Pay and Benefits
The starting wage range for this role is $22.00 to $23.10 per hour.
Part‑time and full‑time schedules that can fit your needs.
The schedule for this specific position is part‑time schedule of Sunday 9:00 am–5:00 am, Monday–Thursday 3:00 pm–4:00 pm. Some daytime hours may be available depending on participant needs.
Professional and personal development opportunities for all employees
A supportive and inclusive work environment
Meaningful work that makes a positive impact in the community and lives of others
Qualifications Driver License
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr