Hillsdale Surgical Group
Oxygen Delivery Technician / Office Assistant | Hillsdale Medical Supply
Hillsdale Surgical Group, Hillsdale, Michigan, United States, 49242
Oxygen Delivery Technician / Office Assistant | Hillsdale Medical Supply
Job Category
: Patient Care Support
Requisition Number
: OXYGE001948
Apply now
Posted : December 31, 2025
Full-Time
Locations Showing 1 location
Hillsdale Hospital 168 S Howell St Hillsdale, MI 49242, USA
Monday - Friday, 8:30am - 5pm | Overtime as needed | On call every 4th weekend
Retirement: 403(b) with match
Education assistance & continuing education; many courses offered on-site at the hospital
Qualifications
High School Diploma or equivalent required from an accredited institution
Must be able to read, write, speak and comprehend English
Previous experience in a DME office or retail setting preferred
Excellent interpersonal skills including the ability to communicate effectively with a variety of individuals such as physicians, patients, family members, insurance carriers, vendors and the general public
Must be proficient in the use of standard office equipment to include multi-line telephone, fax machine, photocopier and computer, and be familiar with Microsoft Word, Excel, Power Point and other computer applications to perform data entry of patient and insurance information
BLS certification required (available at Hillsdale Hospital)
Knowledge of medical terminology preferred
A current, valid Michigan driver’s license and proof of auto insurance are required. Will use the company van, however, must have availability of a car for business use on a daily basis if needed for after‑hours service
The ability to lift or manipulate weights in excess of 100 pounds is inherent within this job
Able to be on call every 4th weekend
Responsibilities
Receives and processes staff and patient telephone calls, case contacts, and referrals for oxygen and supplies. Greets customers and coworkers professionally, courteously and competently
Arranges patient delivery schedules and notifies clients. Coordinates and delivers oxygen, concentrators and supplies to contracted sites and patient homes
Completes and mails patient thank you letters
Fits patients for CPAP/BIPAP masks. Performs follow up CPAP phone calls to clients for service and supplies as needed
Tracks oxygen tanks and makes home visits for concentrator checks as needed
Maintains inventory by ordering and stocking oxygen supplies and DME in the home office as well as areas within the hospital and designated clinics
Creates patient charts, scans in paperwork, files, and creates and mails invoices for DME. Communicates with Billing regarding any charge issues or questions
Takes any patient complaints and tries to resolve them. Escalates them when necessary
Scans paperwork accurately into patient files and billing software, using the appropriate categories
Assures delivery van is stocked at end of each work day. Assures storage shed and delivery van are clean and organized and required log sheets are complete
Maintains required activity reports. Performs performance improvement activities as required. Prepares for surveys and inspections as required by CMS and any other regulatory/ survey/ accreditation bodies
Sells DME in the showroom
Checks warranties on concentrators. Ships concentrators to authorized repair service when they cannot be fixed in‑house
Maintains professional growth and development through attendance at seminars, workshops, and other means to keep abreast of latest trends in the field of home oxygen, DME, reimbursement, warranties, and regulatory agencies
If required to obtain certification in the repair of oxygen concentrators and make necessary repairs as needed, maintains certification and makes repairs correctly
Perform other duties as required or assigned
Why Hillsdale Hospital
Hillsdale Hospital is dedicated to excellence in healthcare community service, continued improvement, and respect for human life. We manage the health needs of our local community through compassionate and highly skilled care in our clean, safe, healing environment.
Equal Opportunity Employer Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
: Patient Care Support
Requisition Number
: OXYGE001948
Apply now
Posted : December 31, 2025
Full-Time
Locations Showing 1 location
Hillsdale Hospital 168 S Howell St Hillsdale, MI 49242, USA
Monday - Friday, 8:30am - 5pm | Overtime as needed | On call every 4th weekend
Retirement: 403(b) with match
Education assistance & continuing education; many courses offered on-site at the hospital
Qualifications
High School Diploma or equivalent required from an accredited institution
Must be able to read, write, speak and comprehend English
Previous experience in a DME office or retail setting preferred
Excellent interpersonal skills including the ability to communicate effectively with a variety of individuals such as physicians, patients, family members, insurance carriers, vendors and the general public
Must be proficient in the use of standard office equipment to include multi-line telephone, fax machine, photocopier and computer, and be familiar with Microsoft Word, Excel, Power Point and other computer applications to perform data entry of patient and insurance information
BLS certification required (available at Hillsdale Hospital)
Knowledge of medical terminology preferred
A current, valid Michigan driver’s license and proof of auto insurance are required. Will use the company van, however, must have availability of a car for business use on a daily basis if needed for after‑hours service
The ability to lift or manipulate weights in excess of 100 pounds is inherent within this job
Able to be on call every 4th weekend
Responsibilities
Receives and processes staff and patient telephone calls, case contacts, and referrals for oxygen and supplies. Greets customers and coworkers professionally, courteously and competently
Arranges patient delivery schedules and notifies clients. Coordinates and delivers oxygen, concentrators and supplies to contracted sites and patient homes
Completes and mails patient thank you letters
Fits patients for CPAP/BIPAP masks. Performs follow up CPAP phone calls to clients for service and supplies as needed
Tracks oxygen tanks and makes home visits for concentrator checks as needed
Maintains inventory by ordering and stocking oxygen supplies and DME in the home office as well as areas within the hospital and designated clinics
Creates patient charts, scans in paperwork, files, and creates and mails invoices for DME. Communicates with Billing regarding any charge issues or questions
Takes any patient complaints and tries to resolve them. Escalates them when necessary
Scans paperwork accurately into patient files and billing software, using the appropriate categories
Assures delivery van is stocked at end of each work day. Assures storage shed and delivery van are clean and organized and required log sheets are complete
Maintains required activity reports. Performs performance improvement activities as required. Prepares for surveys and inspections as required by CMS and any other regulatory/ survey/ accreditation bodies
Sells DME in the showroom
Checks warranties on concentrators. Ships concentrators to authorized repair service when they cannot be fixed in‑house
Maintains professional growth and development through attendance at seminars, workshops, and other means to keep abreast of latest trends in the field of home oxygen, DME, reimbursement, warranties, and regulatory agencies
If required to obtain certification in the repair of oxygen concentrators and make necessary repairs as needed, maintains certification and makes repairs correctly
Perform other duties as required or assigned
Why Hillsdale Hospital
Hillsdale Hospital is dedicated to excellence in healthcare community service, continued improvement, and respect for human life. We manage the health needs of our local community through compassionate and highly skilled care in our clean, safe, healing environment.
Equal Opportunity Employer Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr