Pre-Sales Screener Representative - Fenton

Description CarShield is seeking talent to join its growing Pre‑Sales team. This role is responsible for having the initial conversation with prospective customers, qualifying leads, and setting up customers with our Sales department. Successful candidates will have excellent communication and customer service skills, strong work ethic, and be motivated by goals and bonus potential!

Responsibilities

Gather key information from prospective customers and support their transition to the Sales team.

Maintain a consistently positive attitude and customer‑first approach to deliver an exceptional customer experience.

Maintain current knowledge of products and services offered.

Other tasks as assigned.

Pay & Benefits

$17/hour, plus performance bonus (average ~$20/hour)

Group insurance (Medical, Dental, Vision, Life, etc.)

401k with employer match

Paid Time Off at 6 months

Discounted CarShield policies

Discounted tuition at Lindenwood University

Professional development opportunities

Basketball and other recreation available on‑site

Fitness facilities; option to take classes led by on‑staff personal trainer at St. Peters headquarters

And more!

Requirements

Ability to work fully on‑site.

Strong attention to detail and ability to follow directions.

Ability to present oneself well over the phone.

Excellent customer service skills.

Strong communication skills.

Highly coachable.

Ability to effectively multi‑task.

Willingness to work 1–2 Saturdays per month.

Experience in a call center a plus (training will be provided).

Basic computer and typing skills.

Bilingual (English/Spanish) a plus.

Seniority Level Entry level

Employment Type Full‑time

Job Function Other

Industry Motor Vehicle Manufacturing

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