WMH Solutions
Parts Product Support Specialist | Material Handling & Forklift Aftermarket
WMH Solutions, Charlotte, North Carolina, United States, 28245
Overview
WMH Solutions
is a 35+ year leader in material handling with a strong partnership with
Linde Material Handling
and a focus on automation and fleet technology. The
Parts Product Support Specialist
role is a career in the forklift and aftermarket world, not just a counter job. This role plays a critical part in keeping forklifts and material handling equipment running by ensuring customers and technicians get the right parts, at the right time, with zero guesswork. Key Responsibilities
Customer & Parts Support
– Provide expert support for forklift and material handling parts inquiries, accurately process parts orders, returns, and inquiries with speed and precision, help customers and technicians identify correct parts for performance and compatibility, and build trusted, long‑term customer relationships. Inventory & Aftermarket Operations
– Manage and maintain accurate parts inventory levels, perform cycle counts, reconciliations, and discrepancy resolution, coordinate daily parts fulfillment, drop shipments, and sourcing, and support fleet, service, and aftermarket inventory needs. ERP, Admin & Service Support
– Process purchase orders, invoices, and shipping documentation, use ERP and inventory management systems to maintain accurate records, support vendor coordination and parts procurement, and collaborate with service and sales teams to keep workflows moving. Warehouse & Logistics
– Receive, stock, and distribute parts efficiently, operate forklifts and material handling equipment safely, and maintain a clean, organized, safety‑focused work environment. Continuous Improvement
– Identify opportunities to improve parts processes and inventory flow, stay current on new products, systems, and material handling technologies, and support cross‑functional improvements across service, parts, and logistics. Skills & Experience We’re Looking For
3–5+ years of experience
in forklift parts, material handling, aftermarket, heavy equipment, automotive, or industrial parts support. Strong knowledge of inventory management, parts sourcing, and service coordination. Comfort working in fast‑paced dealership, warehouse, or industrial environments. Ability to lift 50+ lbs and perform active, hands‑on work. Proficiency with ERP systems, IMS tools, and Microsoft 365 (Excel preferred). Strong attention to detail, organization, and follow‑through. Clear communicator with a customer‑first mindset. Team player who works well with technicians, service advisors, sales, and. Why WMH
Exclusive Linde Material Handling partnership. Industry‑leading automation and fleet technology. Strong training, mentorship, and career paths. Stability, growth, and real opportunity to advance. Culture built on integrity, accountability, and execution. What WMH Offers You
Competitive Pay + Performance Opportunities
– We reward expertise, performance, and growth. Premium Full Benefits Package
– Medical, Dental, Vision; Life insurance & AD&D; HSA & PPO options; Company‑paid benefits. Paid Time Off & Holidays
– Generous PTO and paid holidays. Cell Phone Allowance
– Monthly phone allowance for business needs. Retirement & Profit Sharing
– 401(k) plan and profit‑sharing benefits. Work‑Life Balance
– Flexible schedules that help you thrive and respect your time. Collaborative & Inclusive Team
– Work with driven, like‑minded professionals in an innovative, people‑first environment. Ongoing Professional Development
– Mentorship, leadership programs, and skill‑building opportunities. Equal Employment Opportunity
At WMH, we believe diversity drives innovation and opportunity fuels excellence. Every applicant and employee deserves a workplace where they’re respected, supported, and valued. We provide equal employment opportunities to all – regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We maintain a workplace free from discrimination, harassment, and retaliation so every person can thrive. Accessibility
If you need an accommodation during the hiring process, we’re here to help. Please reach out and we’ll gladly support you. Your Career Has a Future Here
We don’t just offer jobs – we build careers grounded in growth, integrity, innovation, and real opportunity. Your talent belongs in a place where it’s recognized and developed. Explore Opportunities: https://wmhsolutions.pinpointhq.com
#J-18808-Ljbffr
WMH Solutions
is a 35+ year leader in material handling with a strong partnership with
Linde Material Handling
and a focus on automation and fleet technology. The
Parts Product Support Specialist
role is a career in the forklift and aftermarket world, not just a counter job. This role plays a critical part in keeping forklifts and material handling equipment running by ensuring customers and technicians get the right parts, at the right time, with zero guesswork. Key Responsibilities
Customer & Parts Support
– Provide expert support for forklift and material handling parts inquiries, accurately process parts orders, returns, and inquiries with speed and precision, help customers and technicians identify correct parts for performance and compatibility, and build trusted, long‑term customer relationships. Inventory & Aftermarket Operations
– Manage and maintain accurate parts inventory levels, perform cycle counts, reconciliations, and discrepancy resolution, coordinate daily parts fulfillment, drop shipments, and sourcing, and support fleet, service, and aftermarket inventory needs. ERP, Admin & Service Support
– Process purchase orders, invoices, and shipping documentation, use ERP and inventory management systems to maintain accurate records, support vendor coordination and parts procurement, and collaborate with service and sales teams to keep workflows moving. Warehouse & Logistics
– Receive, stock, and distribute parts efficiently, operate forklifts and material handling equipment safely, and maintain a clean, organized, safety‑focused work environment. Continuous Improvement
– Identify opportunities to improve parts processes and inventory flow, stay current on new products, systems, and material handling technologies, and support cross‑functional improvements across service, parts, and logistics. Skills & Experience We’re Looking For
3–5+ years of experience
in forklift parts, material handling, aftermarket, heavy equipment, automotive, or industrial parts support. Strong knowledge of inventory management, parts sourcing, and service coordination. Comfort working in fast‑paced dealership, warehouse, or industrial environments. Ability to lift 50+ lbs and perform active, hands‑on work. Proficiency with ERP systems, IMS tools, and Microsoft 365 (Excel preferred). Strong attention to detail, organization, and follow‑through. Clear communicator with a customer‑first mindset. Team player who works well with technicians, service advisors, sales, and. Why WMH
Exclusive Linde Material Handling partnership. Industry‑leading automation and fleet technology. Strong training, mentorship, and career paths. Stability, growth, and real opportunity to advance. Culture built on integrity, accountability, and execution. What WMH Offers You
Competitive Pay + Performance Opportunities
– We reward expertise, performance, and growth. Premium Full Benefits Package
– Medical, Dental, Vision; Life insurance & AD&D; HSA & PPO options; Company‑paid benefits. Paid Time Off & Holidays
– Generous PTO and paid holidays. Cell Phone Allowance
– Monthly phone allowance for business needs. Retirement & Profit Sharing
– 401(k) plan and profit‑sharing benefits. Work‑Life Balance
– Flexible schedules that help you thrive and respect your time. Collaborative & Inclusive Team
– Work with driven, like‑minded professionals in an innovative, people‑first environment. Ongoing Professional Development
– Mentorship, leadership programs, and skill‑building opportunities. Equal Employment Opportunity
At WMH, we believe diversity drives innovation and opportunity fuels excellence. Every applicant and employee deserves a workplace where they’re respected, supported, and valued. We provide equal employment opportunities to all – regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We maintain a workplace free from discrimination, harassment, and retaliation so every person can thrive. Accessibility
If you need an accommodation during the hiring process, we’re here to help. Please reach out and we’ll gladly support you. Your Career Has a Future Here
We don’t just offer jobs – we build careers grounded in growth, integrity, innovation, and real opportunity. Your talent belongs in a place where it’s recognized and developed. Explore Opportunities: https://wmhsolutions.pinpointhq.com
#J-18808-Ljbffr