Belk
Salon Coordinator - Part Time
As a Salon Coordinator – Part Time at Belk, you will manage the front desk and ensure the salon delivers exceptional customer experience. This nonexempt role reports to the Salon Manager.
Location: Anderson, SC
Salary: $25,000.00 – $35,000.00
Client Sales and Service Responsibilities
Suggest retail products to all clients, upsell/suggest larger quantities, promotions and additional services.
Cross-sell services to other areas of the salon.
Respond professionally to customer service issues and promptly address complaints.
Exhibit good communication skills when dealing with difficult or corrective service situations.
Overcome booking mistakes or corrective work.
Handle refunds and re-do’s in a professional and friendly manner.
Engage in ongoing personal continuing education on products, services, and current industry issues.
Promote business outside of the salon.
Adjust schedule to meet client needs.
Telephone/Reception Responsibilities
Acknowledge the client within sixty seconds of client’s entering the salon.
Answer telephone within three rings, with a smile, stating name and salon location.
Listen for a reply before placing the client on hold.
Efficiently handle scheduling, canceling, and rescheduling of client appointments.
Handle POS transactions timely and efficiently.
Emphasize pre-bookings during client check-out.
Salon and Personal Presentation Responsibilities
Ensure that the reception area and salon meet and exceed State Board Regulations.
Maintain a clean and organized reception area.
Effectively organize time and resources to meet sales goals.
Communicate with Salon Management regarding issues and needs.
Meet salon guidelines for attendance and tardiness.
Maintain an updated professional appearance and meet the salon dress code.
Education and Experience
GED or High School diploma.
Proficient in computer-based business-related software.
Ability to handle money, count and make change.
Customer Service or Cosmetic industry experience preferred.
Physical Requirements
Ability to use computer keyboard, standard telephone and other business equipment.
Ability to work with chemicals and chemical compounds.
Ability to stand for up to 8-hour shifts.
Ability to lift up to 25 pounds.
Seniority Level
Entry level
Employment Type
Part-time
Job Function
Sales and Business Development
Industries
Retail
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Location: Anderson, SC
Salary: $25,000.00 – $35,000.00
Client Sales and Service Responsibilities
Suggest retail products to all clients, upsell/suggest larger quantities, promotions and additional services.
Cross-sell services to other areas of the salon.
Respond professionally to customer service issues and promptly address complaints.
Exhibit good communication skills when dealing with difficult or corrective service situations.
Overcome booking mistakes or corrective work.
Handle refunds and re-do’s in a professional and friendly manner.
Engage in ongoing personal continuing education on products, services, and current industry issues.
Promote business outside of the salon.
Adjust schedule to meet client needs.
Telephone/Reception Responsibilities
Acknowledge the client within sixty seconds of client’s entering the salon.
Answer telephone within three rings, with a smile, stating name and salon location.
Listen for a reply before placing the client on hold.
Efficiently handle scheduling, canceling, and rescheduling of client appointments.
Handle POS transactions timely and efficiently.
Emphasize pre-bookings during client check-out.
Salon and Personal Presentation Responsibilities
Ensure that the reception area and salon meet and exceed State Board Regulations.
Maintain a clean and organized reception area.
Effectively organize time and resources to meet sales goals.
Communicate with Salon Management regarding issues and needs.
Meet salon guidelines for attendance and tardiness.
Maintain an updated professional appearance and meet the salon dress code.
Education and Experience
GED or High School diploma.
Proficient in computer-based business-related software.
Ability to handle money, count and make change.
Customer Service or Cosmetic industry experience preferred.
Physical Requirements
Ability to use computer keyboard, standard telephone and other business equipment.
Ability to work with chemicals and chemical compounds.
Ability to stand for up to 8-hour shifts.
Ability to lift up to 25 pounds.
Seniority Level
Entry level
Employment Type
Part-time
Job Function
Sales and Business Development
Industries
Retail
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