Arvest Bank
Teller (Part-Time)
Arvest Bank
Location:
1170 N Salem Road, Fayetteville, AR 72704
Schedule:
Flexible availability:
Mon & Fri: 1:15 PM – 6:15 PM
Tue – Thu: 2:15 PM – 6:15 PM
Rotating Sat: 8:30 AM – 12:15 PM
Benefits:
Comprehensive suite of health, life, financial, and wellness benefits. For more information visit
Benefits details .
Summary Under the supervision and guidance of the assigned manager, the Teller accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit. The incumbent identifies customer needs and refers them to product specialists. The Teller gains knowledge of other areas in the bank and by cross‑training provides an expected level of exceptional customer service.
Preferred, but not required: Bilingual English/Spanish fluency.
Essential Duties and Responsibilities
Contribute to the achievement of branch sales goals by engaging customers in discovery conversations to determine their product needs and referring them to the appropriate product specialists.
Deliver consistent exceptional customer service by displaying sincere, outgoing, and aggressive friendliness. Smiling, acknowledging every customer, introducing yourself, making eye contact, and thanking the customer are all examples.
Accurately accept and process customer teller transactions while adhering to bank policies and procedures, including the customer identification program.
Cash checks and withdrawals up to authorized limits; request authorization for transactions above assigned limits. Process branch and/or teller capture.
Prepare daily settlements of teller cash and proof transactions.
Using customer‑focused skills, explain policies and procedures to customers as applicable.
Balance cash drawer to transactions daily.
May open new accounts if successfully completed FSR training.
Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML program. Complete compliance training and adhere to internal procedures and controls; report any compliance violations or suspicious customer and/or account activity.
Team Accountabilities
Support and uphold the Arvest Mission Statement.
Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
Maintain a high level of cooperation and rapport with all associates to ensure accurate and efficient operations and service.
Formulate and communicate new ideas and suggestions that improve profitability and efficiency for the bank’s overall operation.
Promote professionalism at all times.
Qualifications
High‑school diploma or GED required.
Sales experience, cash handling, customer service, bank, or other financial service provider experience preferred.
Other Skills and Abilities
Arrive at work on time and maintain regular attendance.
Work cooperatively with co‑workers regardless of personality or communication style.
Provide cordial customer service to all customers.
Perform several tasks simultaneously.
Rotate job tasks and occasionally work overtime.
Greet others cordially; coordinate multiple and changing priorities.
Verbal communication with all associates.
Operate telephone, scanner, copier, and fax machines.
Move between departments or divisions as necessary for meetings.
Operate personal computer keyboard to create reports, schedules, and documentation.
Physical Demands The associate regularly stands, walks, sits, talks, and hears. The associate may occasionally reach with hands and arms; stoop, kneel, or crouch. The associate may occasionally lift or move up to 52 pounds. Specific vision abilities include close, distance, and color vision and the ability to adjust focus.
Work Environment The noise level is usually moderate. Reasonable accommodations are available for qualified individuals with disabilities.
Grade:
10
Pay Range:
$15.38 – $18.26 per hour
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Location:
1170 N Salem Road, Fayetteville, AR 72704
Schedule:
Flexible availability:
Mon & Fri: 1:15 PM – 6:15 PM
Tue – Thu: 2:15 PM – 6:15 PM
Rotating Sat: 8:30 AM – 12:15 PM
Benefits:
Comprehensive suite of health, life, financial, and wellness benefits. For more information visit
Benefits details .
Summary Under the supervision and guidance of the assigned manager, the Teller accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit. The incumbent identifies customer needs and refers them to product specialists. The Teller gains knowledge of other areas in the bank and by cross‑training provides an expected level of exceptional customer service.
Preferred, but not required: Bilingual English/Spanish fluency.
Essential Duties and Responsibilities
Contribute to the achievement of branch sales goals by engaging customers in discovery conversations to determine their product needs and referring them to the appropriate product specialists.
Deliver consistent exceptional customer service by displaying sincere, outgoing, and aggressive friendliness. Smiling, acknowledging every customer, introducing yourself, making eye contact, and thanking the customer are all examples.
Accurately accept and process customer teller transactions while adhering to bank policies and procedures, including the customer identification program.
Cash checks and withdrawals up to authorized limits; request authorization for transactions above assigned limits. Process branch and/or teller capture.
Prepare daily settlements of teller cash and proof transactions.
Using customer‑focused skills, explain policies and procedures to customers as applicable.
Balance cash drawer to transactions daily.
May open new accounts if successfully completed FSR training.
Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML program. Complete compliance training and adhere to internal procedures and controls; report any compliance violations or suspicious customer and/or account activity.
Team Accountabilities
Support and uphold the Arvest Mission Statement.
Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
Maintain a high level of cooperation and rapport with all associates to ensure accurate and efficient operations and service.
Formulate and communicate new ideas and suggestions that improve profitability and efficiency for the bank’s overall operation.
Promote professionalism at all times.
Qualifications
High‑school diploma or GED required.
Sales experience, cash handling, customer service, bank, or other financial service provider experience preferred.
Other Skills and Abilities
Arrive at work on time and maintain regular attendance.
Work cooperatively with co‑workers regardless of personality or communication style.
Provide cordial customer service to all customers.
Perform several tasks simultaneously.
Rotate job tasks and occasionally work overtime.
Greet others cordially; coordinate multiple and changing priorities.
Verbal communication with all associates.
Operate telephone, scanner, copier, and fax machines.
Move between departments or divisions as necessary for meetings.
Operate personal computer keyboard to create reports, schedules, and documentation.
Physical Demands The associate regularly stands, walks, sits, talks, and hears. The associate may occasionally reach with hands and arms; stoop, kneel, or crouch. The associate may occasionally lift or move up to 52 pounds. Specific vision abilities include close, distance, and color vision and the ability to adjust focus.
Work Environment The noise level is usually moderate. Reasonable accommodations are available for qualified individuals with disabilities.
Grade:
10
Pay Range:
$15.38 – $18.26 per hour
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