Cash Depot
Cash Operations Technician - Sioux Falls SD
Cash Depot, Sioux Falls, South Dakota, United States, 57102
Job Summary
Responsible for the cash operations of an ATM and AirVac machines along with first line maintenance responsibilities.
Hours: 4-10 hour shifts (Monday, Tuesday, Thursday, Friday).
Essential Job Duties / Responsibilities
Provide cash and courier services to ATM and AirVac customers as required.
Perform courier functions such as cash replenishment, ATM and smart safe pulls, coin delivery, and deposits.
Perform basic first line maintenance functions such as clearing jams, rebooting machines, replenishing receipt paper, running diagnostics, software updates, and escalating issues to tech support.
Partner with the territory dispatcher to execute dispatch requests as scheduled and requested.
Complete tasks as assigned by supervisor or applicable Cash Depot staff.
Communicate inventory and support requests in order to complete scheduled tasks accurately and on time.
Perform administrative paperwork completely, accurately, and timely.
Maintain important department metric standards in efficiency, safety, first‑time fix rate, and other metrics important to Cash Depot and customers.
Assist other technicians and help train or perform ride‑along training as needed.
Follow all security procedures and policies.
Other Job Duties / Expectations
Maintain a professional image, both person and vehicle.
Maintain inventory standards as required.
Attend training as requested in Wisconsin and maintain technical competencies of ATMs and Air Products.
Identify and recommend efficiency improvements.
Operate as a team player.
Perform other job‑related duties as assigned.
Flexible work schedule that could include 4 or 5 day work week.
Work independently with minimal supervision.
Requirements / Qualifications
High School Degree / GED.
Valid driver’s license, clean driving record, and ability to be insured through Company’s risk insurer.
Ability to obtain and maintain a DOT Medical Examiner’s Certificate (Federal Medical Certification) is required.
Ability to drive a vehicle over 50% of the shift.
Ability to work in a safe manner when lifting and performing tasks associated with position.
Experience in troubleshooting or electro‑mechanical work.
Ability to follow expectations set forth in the Field Service Handbook.
Excellent written and verbal communication skills with internal and external contacts.
Proven ability to be organized, detailed, multi‑tasking, critical thinker, accurate, thorough, and a problem‑solver.
Ability to adapt to change in the workplace or assignment of duties.
Physical Requirements The physical demands described here are representative of those that must be met by Team Members to successfully perform the essential functions of the field technician position.
Activities such as lifting, carrying, pushing, pulling, standing, walking, reaching, and bending occur in various frequencies: occasionally (0–2.5 hrs/day), frequently (2.5–5.5 hrs/day), and constantly (5.5+ hrs/day). Specific weights include: Dispenser (part) 34 lbs., Coin Bag 40 lbs., Compressor 40 lbs., High Security Base 60 lbs., Coin Box 60 lbs., Concrete Bag 80 lbs., Dolly 86 lbs., Top Compartment 140 lbs., Vacuum Attachment 310 lbs., ATM machines 280–875 lbs. (ATMs over 875 lbs. require two technicians).
Communication Team members regularly communicate with customers in the field, fellow Team members, and complete reports requiring writing and/or typing.
Work Environment This full‑time position operates in a traveling capacity with a van and involves operation at customer locations (estimated 50% of shift). Team members will receive direction via phone or email and routinely use lifting equipment, hand tools, an iPad, and cell phone.
Seniority Level: Entry level. Employment Type: Full‑time. Job Function: Management and Manufacturing.
Cash Depot is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Contact Human Resources if an accommodation is needed.
Cash Depot provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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Hours: 4-10 hour shifts (Monday, Tuesday, Thursday, Friday).
Essential Job Duties / Responsibilities
Provide cash and courier services to ATM and AirVac customers as required.
Perform courier functions such as cash replenishment, ATM and smart safe pulls, coin delivery, and deposits.
Perform basic first line maintenance functions such as clearing jams, rebooting machines, replenishing receipt paper, running diagnostics, software updates, and escalating issues to tech support.
Partner with the territory dispatcher to execute dispatch requests as scheduled and requested.
Complete tasks as assigned by supervisor or applicable Cash Depot staff.
Communicate inventory and support requests in order to complete scheduled tasks accurately and on time.
Perform administrative paperwork completely, accurately, and timely.
Maintain important department metric standards in efficiency, safety, first‑time fix rate, and other metrics important to Cash Depot and customers.
Assist other technicians and help train or perform ride‑along training as needed.
Follow all security procedures and policies.
Other Job Duties / Expectations
Maintain a professional image, both person and vehicle.
Maintain inventory standards as required.
Attend training as requested in Wisconsin and maintain technical competencies of ATMs and Air Products.
Identify and recommend efficiency improvements.
Operate as a team player.
Perform other job‑related duties as assigned.
Flexible work schedule that could include 4 or 5 day work week.
Work independently with minimal supervision.
Requirements / Qualifications
High School Degree / GED.
Valid driver’s license, clean driving record, and ability to be insured through Company’s risk insurer.
Ability to obtain and maintain a DOT Medical Examiner’s Certificate (Federal Medical Certification) is required.
Ability to drive a vehicle over 50% of the shift.
Ability to work in a safe manner when lifting and performing tasks associated with position.
Experience in troubleshooting or electro‑mechanical work.
Ability to follow expectations set forth in the Field Service Handbook.
Excellent written and verbal communication skills with internal and external contacts.
Proven ability to be organized, detailed, multi‑tasking, critical thinker, accurate, thorough, and a problem‑solver.
Ability to adapt to change in the workplace or assignment of duties.
Physical Requirements The physical demands described here are representative of those that must be met by Team Members to successfully perform the essential functions of the field technician position.
Activities such as lifting, carrying, pushing, pulling, standing, walking, reaching, and bending occur in various frequencies: occasionally (0–2.5 hrs/day), frequently (2.5–5.5 hrs/day), and constantly (5.5+ hrs/day). Specific weights include: Dispenser (part) 34 lbs., Coin Bag 40 lbs., Compressor 40 lbs., High Security Base 60 lbs., Coin Box 60 lbs., Concrete Bag 80 lbs., Dolly 86 lbs., Top Compartment 140 lbs., Vacuum Attachment 310 lbs., ATM machines 280–875 lbs. (ATMs over 875 lbs. require two technicians).
Communication Team members regularly communicate with customers in the field, fellow Team members, and complete reports requiring writing and/or typing.
Work Environment This full‑time position operates in a traveling capacity with a van and involves operation at customer locations (estimated 50% of shift). Team members will receive direction via phone or email and routinely use lifting equipment, hand tools, an iPad, and cell phone.
Seniority Level: Entry level. Employment Type: Full‑time. Job Function: Management and Manufacturing.
Cash Depot is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Contact Human Resources if an accommodation is needed.
Cash Depot provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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