Louisiana Cat
Service Coordinator – Louisiana Cat
Apply for the Service Coordinator role at Louisiana Cat.
Overview Louisiana Cat has proudly represented Caterpillar® for 4 continuous generations in Louisiana, providing the highest quality Cat® equipment, service, and parts since 1933. We serve our community by building and powering a better future.
Opportunity We are searching for a Service Coordinator to join our growing operations in Reserve, Louisiana.
Responsibilities
Coordinate Louisiana Cat Service Technicians work schedules and customer work orders.
Prepare quotes for repairs and convey information to customers.
Open, review, and close work orders.
Monitor work in progress and effectively communicate any necessary changes to the customer.
Convey information between sales, service, and customer efficiently.
Qualifications
Highly preferred: Bachelor's Degree in a related field.
Highly preferred: Minimum 2+ years relevant work experience.
Required: Must be agile and prioritize customer request work orders, meet deadlines and provide accurate reporting and documentation.
Required: Strong computer skills including MS Office (Word, Excel, Outlook) and inventory software platforms.
Required: Ability to effectively present information and respond to questions from managers, clients, customers, and other employees.
Job Facts
Schedule: Monday–Friday, 7 a.m. – 5:30 p.m.; on‑call some Saturdays.
Physical movement required as listed in the job description.
Benefits
Health, Dental, Vision, $50,000 Company‑Funded Life Policy (if enrolled in Health)
Short‑ and Long‑Term Disability Insurance
Voluntary Accident, Critical Illness, Hospital Indemnity, Cancer, Supplemental Life and additional voluntary policies
401(k) Plan with Company Match
Paid Holidays & Vacation
Technician Tool Loan Program up to $2,000
Safety Boot / Safety Prescription Glasses Allowances
Employee Discounts
Credit Union
Technician Career Development Program – Shop & Field Service Training
Safety
Require strict compliance with PPE safety regulations.
Maintain compliance with all federal, state, and local safety and company regulations.
Follow all Company Health, Safety & Environmental (HSE) procedures.
Louisiana Cat is a drug‑free workplace, including marijuana and THC products.
Why People Join Louisiana Cat
Dedicated to fostering a safe and meaningful work environment that empowers employees and customers.
Known for creating lasting partnerships, guided by strong values, customer culture, and safety standards.
Committed to the long‑term growth and success of employees and customers.
Energy, focus, and passion delivering results impacting customers daily.
Work across Construction, Electrical Power, Industrial, Marine Engines, and Oil & Gas industries.
Invest in training and development programs to build careers.
Competitive pay, benefits, paid holidays, vacation, incentive programs, and 401(k) match.
Who We Are We are a growing organization focused on creating a positive impact on employees, customers, and communities. We seek employees inspired by our values, thriving in collaborative environments, and wanting to be part of a dynamic company backed by 90+ years of success. We have 23 locations across Louisiana and the Gulf South, with Corporate HQ in Reserve, LA and Power Systems HQ in New Iberia, LA.
Additional Information
Louisiana Cat (Louisiana Machinery Co., LLC) and its affiliates are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status. We proudly hire U.S. Veterans.
Louisiana Cat uses E‑Verify and complies with I‑9 employment eligibility requirements. Click here for your rights.
Equal Employment Opportunity: Workplace Discrimination is Illegal. Click here for more information.
Pay Transparency Nondiscrimination Provision. Click here for more information.
Drug‑free workplaces; background check, drug/alcohol screen, and pre‑employment physical if applicable.
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Overview Louisiana Cat has proudly represented Caterpillar® for 4 continuous generations in Louisiana, providing the highest quality Cat® equipment, service, and parts since 1933. We serve our community by building and powering a better future.
Opportunity We are searching for a Service Coordinator to join our growing operations in Reserve, Louisiana.
Responsibilities
Coordinate Louisiana Cat Service Technicians work schedules and customer work orders.
Prepare quotes for repairs and convey information to customers.
Open, review, and close work orders.
Monitor work in progress and effectively communicate any necessary changes to the customer.
Convey information between sales, service, and customer efficiently.
Qualifications
Highly preferred: Bachelor's Degree in a related field.
Highly preferred: Minimum 2+ years relevant work experience.
Required: Must be agile and prioritize customer request work orders, meet deadlines and provide accurate reporting and documentation.
Required: Strong computer skills including MS Office (Word, Excel, Outlook) and inventory software platforms.
Required: Ability to effectively present information and respond to questions from managers, clients, customers, and other employees.
Job Facts
Schedule: Monday–Friday, 7 a.m. – 5:30 p.m.; on‑call some Saturdays.
Physical movement required as listed in the job description.
Benefits
Health, Dental, Vision, $50,000 Company‑Funded Life Policy (if enrolled in Health)
Short‑ and Long‑Term Disability Insurance
Voluntary Accident, Critical Illness, Hospital Indemnity, Cancer, Supplemental Life and additional voluntary policies
401(k) Plan with Company Match
Paid Holidays & Vacation
Technician Tool Loan Program up to $2,000
Safety Boot / Safety Prescription Glasses Allowances
Employee Discounts
Credit Union
Technician Career Development Program – Shop & Field Service Training
Safety
Require strict compliance with PPE safety regulations.
Maintain compliance with all federal, state, and local safety and company regulations.
Follow all Company Health, Safety & Environmental (HSE) procedures.
Louisiana Cat is a drug‑free workplace, including marijuana and THC products.
Why People Join Louisiana Cat
Dedicated to fostering a safe and meaningful work environment that empowers employees and customers.
Known for creating lasting partnerships, guided by strong values, customer culture, and safety standards.
Committed to the long‑term growth and success of employees and customers.
Energy, focus, and passion delivering results impacting customers daily.
Work across Construction, Electrical Power, Industrial, Marine Engines, and Oil & Gas industries.
Invest in training and development programs to build careers.
Competitive pay, benefits, paid holidays, vacation, incentive programs, and 401(k) match.
Who We Are We are a growing organization focused on creating a positive impact on employees, customers, and communities. We seek employees inspired by our values, thriving in collaborative environments, and wanting to be part of a dynamic company backed by 90+ years of success. We have 23 locations across Louisiana and the Gulf South, with Corporate HQ in Reserve, LA and Power Systems HQ in New Iberia, LA.
Additional Information
Louisiana Cat (Louisiana Machinery Co., LLC) and its affiliates are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status. We proudly hire U.S. Veterans.
Louisiana Cat uses E‑Verify and complies with I‑9 employment eligibility requirements. Click here for your rights.
Equal Employment Opportunity: Workplace Discrimination is Illegal. Click here for more information.
Pay Transparency Nondiscrimination Provision. Click here for more information.
Drug‑free workplaces; background check, drug/alcohol screen, and pre‑employment physical if applicable.
#J-18808-Ljbffr