The Broadmoor
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Valet Parker, Guest Services
role at
The Broadmoor
Job Summary The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests. As a member of the Guest Services team this position assists meeting and greeting all guests’ arrivals at the Broadmoor and performs duties requested by the Door Attendant and/or Guest Services Supervisor. Our employees represent the Broadmoor brand and are ambassadors of our Forbes Five-Star and AAA Five Diamond Standards.
What You Will Be Doing
Meet and greet guests arriving via all forms of transportation.
Assist Door and Bell staff with loading and unloading guest vehicles.
Sign out and operate all necessary equipment (radios, earpieces, clickers) and ensure their return at the end of each shift.
Attend daily pre-shift meetings.
Give general directions and information for BROADMOOR and Colorado Springs area.
Assist with removal of snow in guest service areas and the placement of ice melt when necessary.
Direct guests to off-property attractions, restaurants, zoo, stables, or airport, and assist in arranging transportation.
Ensure important information and details are passed along to the next shift.
Keep work area clean of trash and keep lobby access doors to the hotel open for guests.
Complete all tasks on the Opening and Closing Duties list.
Maintain confidentiality of any guest information.
Immediately report any accidents or damage to vehicles or property to Supervisor and Loss Prevention.
Ensure effective communication with Door Attendant, Key Control, and managers.
Check out with supervisor at end of shift.
Uphold and abide by all Broadmoor policies, procedures, and safety guidelines.
Other duties as assigned.
What We Are Looking For
Valid Driver's License is required; any employee driving a Broadmoor vehicle must be 18 years or older.
Employee must regularly stand, walk, run; may be required to run between 1 mile and 12 miles during a shift.
Employee may be occasionally required to lift/pull/push up to 50 pounds.
Enthusiastic, friendly, and energetic team member who works well with others.
Strong interpersonal communication skills.
Reasonable accommodations will be made for individuals with disabilities.
Don’t meet all the qualifications? If you are committed to joining a team that provides world‑class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.
Why Choose The Broadmoor (Benefits)
Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
Career Development – We invest in our employees! As a member of the team, you will have opportunities to grow your career, pursue advancement, personal growth, or seasonal employment.
Your application will not be penalized for redacting or removing any age‑identifying information such as your age, date of birth, or dates of school attendance or graduation.
This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early for full consideration. If necessary, this posting will remain open until filled.
Seniority level Entry level
Employment type Temporary
Job function Other
Industries Hospitality
#J-18808-Ljbffr
Valet Parker, Guest Services
role at
The Broadmoor
Job Summary The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests. As a member of the Guest Services team this position assists meeting and greeting all guests’ arrivals at the Broadmoor and performs duties requested by the Door Attendant and/or Guest Services Supervisor. Our employees represent the Broadmoor brand and are ambassadors of our Forbes Five-Star and AAA Five Diamond Standards.
What You Will Be Doing
Meet and greet guests arriving via all forms of transportation.
Assist Door and Bell staff with loading and unloading guest vehicles.
Sign out and operate all necessary equipment (radios, earpieces, clickers) and ensure their return at the end of each shift.
Attend daily pre-shift meetings.
Give general directions and information for BROADMOOR and Colorado Springs area.
Assist with removal of snow in guest service areas and the placement of ice melt when necessary.
Direct guests to off-property attractions, restaurants, zoo, stables, or airport, and assist in arranging transportation.
Ensure important information and details are passed along to the next shift.
Keep work area clean of trash and keep lobby access doors to the hotel open for guests.
Complete all tasks on the Opening and Closing Duties list.
Maintain confidentiality of any guest information.
Immediately report any accidents or damage to vehicles or property to Supervisor and Loss Prevention.
Ensure effective communication with Door Attendant, Key Control, and managers.
Check out with supervisor at end of shift.
Uphold and abide by all Broadmoor policies, procedures, and safety guidelines.
Other duties as assigned.
What We Are Looking For
Valid Driver's License is required; any employee driving a Broadmoor vehicle must be 18 years or older.
Employee must regularly stand, walk, run; may be required to run between 1 mile and 12 miles during a shift.
Employee may be occasionally required to lift/pull/push up to 50 pounds.
Enthusiastic, friendly, and energetic team member who works well with others.
Strong interpersonal communication skills.
Reasonable accommodations will be made for individuals with disabilities.
Don’t meet all the qualifications? If you are committed to joining a team that provides world‑class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.
Why Choose The Broadmoor (Benefits)
Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
Career Development – We invest in our employees! As a member of the team, you will have opportunities to grow your career, pursue advancement, personal growth, or seasonal employment.
Your application will not be penalized for redacting or removing any age‑identifying information such as your age, date of birth, or dates of school attendance or graduation.
This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early for full consideration. If necessary, this posting will remain open until filled.
Seniority level Entry level
Employment type Temporary
Job function Other
Industries Hospitality
#J-18808-Ljbffr