Contact Center Lead & Coach — Elevate Member Experience

A financial services provider in New York is seeking a Contact Center Coordinator to oversee operations in their contact center. The candidate should have a high school diploma and three years of call center experience. Responsibilities include managing queues, providing coaching, and handling escalated member inquiries. Attention to detail and strong communication skills are essential. The position offers competitive compensation, benefits, and opportunities for professional growth. #J-18808-Ljbffr