Senior Member Care Lead & Contact Center Coach

A financial services provider is seeking a Lead Member Contact Center Representative in Richland, WA. In this role, you will provide exceptional member service through multiple channels while managing complex inquiries and leading team members. The ideal candidate will have at least two years of experience in a contact center and familiarity with call-center programs. You will nurture member relationships and contribute to a cohesive team environment. Competitive pay and benefits are offered, including healthcare and tuition assistance. #J-18808-Ljbffr