Hyatt Place
Hotel Host (Guest Service Agent)
Apply for the Hotel Host (Guest Service Agent) role at Hyatt Place Sterling/Dulles Airport‑North.
Organization Hyatt Place Sterling/Dulles Airport‑North
Summary Hotel Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must appreciate high standards of excellence.
Responsibilities The Hotel Host creates an experience for our hotel guests by offering them a larger‑than‑home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This position is responsible for the complete guest experience: guest check‑in and check‑out, servicing the meeting rooms, and providing service at the Hotel Host Stand, the Bakery Café, the Guest Kitchen, the e‑room and the TV den. Previous guest service experience and strong communication skills with guests are required.
Qualifications
Customer service experience is required, preferably in a hotel or related field
Must have schedule flexibility for both AM/PM shifts, weekends and holidays
Requires strong command of the English language to include speaking, reading and writing
Ability to learn quickly and work in fast‑paced position with guest interaction
Must be able to multi‑task
Must be 18 years or older
A true desire to satisfy the needs of others in a fast‑paced environment
High school diploma or equivalent required
Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
Must possess basic computer skills, i.e. Word, Excel, etc.
Seniority level Entry level
Employment type Full‑time
Job function Design, Art/Creative, and Information Technology
Industries Hospitality
Referrals increase your chances of interviewing at Hyatt Place by 2x
Washington, DC $18.00–$25.00 10 months ago
Silver Spring, MD $18.00–$25.00 5 months ago
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Organization Hyatt Place Sterling/Dulles Airport‑North
Summary Hotel Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must appreciate high standards of excellence.
Responsibilities The Hotel Host creates an experience for our hotel guests by offering them a larger‑than‑home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This position is responsible for the complete guest experience: guest check‑in and check‑out, servicing the meeting rooms, and providing service at the Hotel Host Stand, the Bakery Café, the Guest Kitchen, the e‑room and the TV den. Previous guest service experience and strong communication skills with guests are required.
Qualifications
Customer service experience is required, preferably in a hotel or related field
Must have schedule flexibility for both AM/PM shifts, weekends and holidays
Requires strong command of the English language to include speaking, reading and writing
Ability to learn quickly and work in fast‑paced position with guest interaction
Must be able to multi‑task
Must be 18 years or older
A true desire to satisfy the needs of others in a fast‑paced environment
High school diploma or equivalent required
Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
Must possess basic computer skills, i.e. Word, Excel, etc.
Seniority level Entry level
Employment type Full‑time
Job function Design, Art/Creative, and Information Technology
Industries Hospitality
Referrals increase your chances of interviewing at Hyatt Place by 2x
Washington, DC $18.00–$25.00 10 months ago
Silver Spring, MD $18.00–$25.00 5 months ago
#J-18808-Ljbffr