Texas A&M University
**What We Want**
**International Student & Scholar Services (ISSS)** is seeking an Immigration Specialist I to assist with processing and advising for the ISSS office and clientele, including prospective, current, and former international students and scholars, along with family members of our international community, University faculty and staff, as well as community and government representatives. This essential role in ISSS will primarily assist with supporting our student population by processing immigration requests and advising. We are seeking an experienced professional to provide thorough, accurate, and timely customer service related to immigration and other matters. We are looking for an individual who promotes and can demonstrate teamwork and respect for people in the workplace and in all interactions with internal and external clientele. If you can communicate complicated information effectively and diplomatically, you are interested to learn about the U.S. immigration system as it pertains to higher education, and you enjoy a fast-paced and high-volume work environment, we invite you to apply to be considered for this opportunity.Compensation will be commensurate to the selected hire’s experience.* Learns, maintains knowledge, and keeps abreast of applicable Federal, State, University, and ISSS regulations, policies, and procedures.* Actively participates in internal and external training to advance knowledge, particularly with respect to immigration document processing and advising for international scholars.* Assists with the review, revision, and interpretation of complex rules, regulations, procedures, and policies relating to immigration.* Researches and references internal policies and procedures, the NAFSA Adviser’s Manual, as well as federal government regulations and guidance when processing documents and advising scholars and students.* Represents ISSS as needed in some capacity, such as by giving presentations, helping with Q&A during events, serving as office liaison to other units, representing the office on committees, or by traveling to meetings, conferences, or other campuses.* Assists as needed with projects designed to support the needs of the office and/or international scholars.* Serves as a liaison for international scholars to campus departments, community members, and other organizations.* Travels occasionally off campus to fulfill office business responsibilities.* Bachelor’s degree in applicable field or equivalent combination of education and experience.* One year of Immigration Services or related experience.* Bachelor’s degree or higher.* Experience working at an institution of higher education.* Experience with advising or supporting international students.* Experience working with people of different backgrounds.* Experience processing high-volume records, requests, and tasks.* Experience using computer software programs, such as SEVIS, Banner, PeopleSoft, ISSM, Terra Dotta, Sunapsis, and/or other immigration, student information, or customer relationship management systems.* Active member of NAFSA: Association of International Educators, and/or other international or academic organization.* Principal Designated School Official (PDSO), Designated School Official (DSO), Responsible Officer (RO), and/or Alternate Responsible Officer (ARO).* Knowledge of TAMU policies and procedures.* Ability to provide exceptional customer service to many customers at the same time.* Basic familiarity with immigration laws.* Ability to multi-task and work cooperatively with others.* Ability to work independently.* Strong verbal and written communication skills.* Excellent organizational skills.* Excellent customer service and interpersonal skills.* Detail-oriented.* Ability to comprehend and communicate technical information effectively and diplomatically.* Ability to relate well with the student population.**Who We Are**
**International Student & Scholar Services (ISSS)** supports international students, scholars, and their families as they navigate the U.S. immigration system and life in the U.S. We educate on policies and regulations and provide programs to enhance the Texas A&M international community experience. We welcome our international students, scholars, and their dependents to the Aggie community. We strive to build and nurture a culture where we choose to embrace, encourage, and celebrate different viewpoints, perspectives, cultures, and backgrounds. We are proud of our International Aggies who are changing the world!
We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes. Howdy and thank you for your interest in a career with Texas A&M University. As the flagship campus of The Texas A&M University System, we are located in College Station, Texas with a student population of more than 74,000 and nearly 14,000 faculty and staff.
The Spirit of Aggieland is unmistakable. We are a unique American institution, fostering a culture of friendliness, compassion and respect for one another. Our unique history and rich traditions make Texas A&M special.
From our benefits package and professional development opportunities to our retirement programs, Texas A&M is a great place to work. Your path to a great career starts here!
Equal Opportunity/Veterans/Disability Employer.If you need assistance in applying for this job, please contact (979) 845-5154.**Useful Links:** #J-18808-Ljbffr
**International Student & Scholar Services (ISSS)** is seeking an Immigration Specialist I to assist with processing and advising for the ISSS office and clientele, including prospective, current, and former international students and scholars, along with family members of our international community, University faculty and staff, as well as community and government representatives. This essential role in ISSS will primarily assist with supporting our student population by processing immigration requests and advising. We are seeking an experienced professional to provide thorough, accurate, and timely customer service related to immigration and other matters. We are looking for an individual who promotes and can demonstrate teamwork and respect for people in the workplace and in all interactions with internal and external clientele. If you can communicate complicated information effectively and diplomatically, you are interested to learn about the U.S. immigration system as it pertains to higher education, and you enjoy a fast-paced and high-volume work environment, we invite you to apply to be considered for this opportunity.Compensation will be commensurate to the selected hire’s experience.* Learns, maintains knowledge, and keeps abreast of applicable Federal, State, University, and ISSS regulations, policies, and procedures.* Actively participates in internal and external training to advance knowledge, particularly with respect to immigration document processing and advising for international scholars.* Assists with the review, revision, and interpretation of complex rules, regulations, procedures, and policies relating to immigration.* Researches and references internal policies and procedures, the NAFSA Adviser’s Manual, as well as federal government regulations and guidance when processing documents and advising scholars and students.* Represents ISSS as needed in some capacity, such as by giving presentations, helping with Q&A during events, serving as office liaison to other units, representing the office on committees, or by traveling to meetings, conferences, or other campuses.* Assists as needed with projects designed to support the needs of the office and/or international scholars.* Serves as a liaison for international scholars to campus departments, community members, and other organizations.* Travels occasionally off campus to fulfill office business responsibilities.* Bachelor’s degree in applicable field or equivalent combination of education and experience.* One year of Immigration Services or related experience.* Bachelor’s degree or higher.* Experience working at an institution of higher education.* Experience with advising or supporting international students.* Experience working with people of different backgrounds.* Experience processing high-volume records, requests, and tasks.* Experience using computer software programs, such as SEVIS, Banner, PeopleSoft, ISSM, Terra Dotta, Sunapsis, and/or other immigration, student information, or customer relationship management systems.* Active member of NAFSA: Association of International Educators, and/or other international or academic organization.* Principal Designated School Official (PDSO), Designated School Official (DSO), Responsible Officer (RO), and/or Alternate Responsible Officer (ARO).* Knowledge of TAMU policies and procedures.* Ability to provide exceptional customer service to many customers at the same time.* Basic familiarity with immigration laws.* Ability to multi-task and work cooperatively with others.* Ability to work independently.* Strong verbal and written communication skills.* Excellent organizational skills.* Excellent customer service and interpersonal skills.* Detail-oriented.* Ability to comprehend and communicate technical information effectively and diplomatically.* Ability to relate well with the student population.**Who We Are**
**International Student & Scholar Services (ISSS)** supports international students, scholars, and their families as they navigate the U.S. immigration system and life in the U.S. We educate on policies and regulations and provide programs to enhance the Texas A&M international community experience. We welcome our international students, scholars, and their dependents to the Aggie community. We strive to build and nurture a culture where we choose to embrace, encourage, and celebrate different viewpoints, perspectives, cultures, and backgrounds. We are proud of our International Aggies who are changing the world!
We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes. Howdy and thank you for your interest in a career with Texas A&M University. As the flagship campus of The Texas A&M University System, we are located in College Station, Texas with a student population of more than 74,000 and nearly 14,000 faculty and staff.
The Spirit of Aggieland is unmistakable. We are a unique American institution, fostering a culture of friendliness, compassion and respect for one another. Our unique history and rich traditions make Texas A&M special.
From our benefits package and professional development opportunities to our retirement programs, Texas A&M is a great place to work. Your path to a great career starts here!
Equal Opportunity/Veterans/Disability Employer.If you need assistance in applying for this job, please contact (979) 845-5154.**Useful Links:** #J-18808-Ljbffr