Hilton Worldwide, Inc.
Bellperson - Hilton Houston Post Oak by the Galleria
Hilton Worldwide, Inc., Houston, Texas, United States, 77246
Job Description - Bellperson - Hilton Houston Post Oak by the Galleria (HOT0C7KE)
Bellperson - Hilton Houston Post Oak by the Galleria (Job Number: HOT0C7KE)
Work Locations Hilton Houston Post Oak 2001 Post Oak Blvd Houston 77056-4401
First Impressions, Lasting Memories – Join the Hilton Post Oak Bellperson Team!
At Hilton Post Oak, we pride ourselves on delivering exceptional service and creating unforgettable experiences for our guests. As a Bellperson, you are the first face our guests see when they arrive and the last to wish them well. You play a key role in ensuring their stay is smooth, seamless, and memorable. From welcoming guests with a warm smile to handling their luggage with care, you'll set the tone for the exceptional hospitality they can expect from start to finish.
A Bellperson is responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
Greet and escort arriving and departing guests to and from their accommodations
Retrieve and transport guest luggage
Inspect guest rooms and acquaint guests with these rooms and their features
Respond to guest inquiries and requests in a timely, friendly and efficient manner
Organize and store luggage, as needed, according to guidelines
Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
Ensure messages and faxes are regularly delivered throughout the day
Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
Assist in the maintenance, appearance and functionality of equipment
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Customer Focus
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Schedule Full-time
Brand: Hilton Hotels & Resorts
Job Guest Services, Operations, and Front Office
#J-18808-Ljbffr
Bellperson - Hilton Houston Post Oak by the Galleria (Job Number: HOT0C7KE)
Work Locations Hilton Houston Post Oak 2001 Post Oak Blvd Houston 77056-4401
First Impressions, Lasting Memories – Join the Hilton Post Oak Bellperson Team!
At Hilton Post Oak, we pride ourselves on delivering exceptional service and creating unforgettable experiences for our guests. As a Bellperson, you are the first face our guests see when they arrive and the last to wish them well. You play a key role in ensuring their stay is smooth, seamless, and memorable. From welcoming guests with a warm smile to handling their luggage with care, you'll set the tone for the exceptional hospitality they can expect from start to finish.
A Bellperson is responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
Greet and escort arriving and departing guests to and from their accommodations
Retrieve and transport guest luggage
Inspect guest rooms and acquaint guests with these rooms and their features
Respond to guest inquiries and requests in a timely, friendly and efficient manner
Organize and store luggage, as needed, according to guidelines
Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
Ensure messages and faxes are regularly delivered throughout the day
Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
Assist in the maintenance, appearance and functionality of equipment
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Customer Focus
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Schedule Full-time
Brand: Hilton Hotels & Resorts
Job Guest Services, Operations, and Front Office
#J-18808-Ljbffr