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Highgate

On Call Banquet Server

Highgate, Fort Worth, Texas, United States, 76102

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Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30‑year track record as an innovator in the hospitality industry, the company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in building a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry‑leading revenue‑management tools to drive outperformance and maximize asset value.

Location Fort Worth, TX

Salary $500.00 per hour

Job Type Temporary

Seniority Level Entry level

Job Function Management and Manufacturing

Industry: Hospitality

Job Overview The Banquet Server is responsible for the set‑up and serving of food and beverages to guests at all banquet functions, according to the hotel standards.

Responsibilities

Perform preparatory tasks and side work duties to ensure guests are served promptly and efficiently.

Read the Banquet Event Order (BEO) and be familiar with the menu of the assigned function.

Serve guests according to the hotel’s standards in a friendly, courteous, and professional manner.

Respond to guest problems, complaints, and accidents and communicate to management if necessary.

Set all tables according to hotel standards.

Maintain the banquet storeroom in a neat and orderly manner, stocked with appropriate supplies necessary for food service functions.

Clean up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re‑stocked properly.

Prepare rooms according to BEO and the various meal functions.

Follow all money handling procedures when serving guests.

Know the menu items for each function served and be able to give accurate descriptions.

Ensure overall guest satisfaction.

Perform other duties as requested by management.

Qualifications

High school diploma or equivalent and/or experience in hotel or a related field is preferred.

Flexible and willing to work long hours when required.

Physical ability to exert up to 50 pounds of force occasionally and 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Ability to stand during the entire shift.

Effective listening, understanding, and clarifying of concerns raised by employees and guests.

Strong multitasking and prioritization skills to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous and service‑oriented manner.

Effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Ability to show initiative, including anticipating guest or operational needs.

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