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Jacobs Entertainment

Gold Dust West Elko - Guest Services Representative/Cage Cashier

Jacobs Entertainment, Elko, Nevada, us, 89802

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A Legacy of Excellence

Entertaining Your World

Jacobs Entertainment, Inc. (JEI)

is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company’s value is our commitment to ethical leadership, outstanding training, and open employee communication.

Jacobs Entertainment is currently in search of a

“Guest Services Representative/Cage Cashier”

for

Gold Dust West Elko . This property features a modern interior with the latest slot machines and table games including Blackjack, Craps, and 3‑Card Poker. Across the parking lot is our 80‑room Hampton Inn featuring Wi‑Fi, a swimming pool, fitness center and a hot breakfast for all guests.

Our employees are supported with a comprehensive benefits program that includes the following:

$200 Referral Bonus

Tuition Reimbursement

7 paid Holidays

80 hours of Vacation after 1 year of employment

We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days

Employee Assistance Program FREE of charge

Company paid Life Insurance and AD&D

Matching 401K program after 90 days

Employee Meal Discounts

Ongoing learning and development programs

Work towards your future advancement within the company—most of our supervisors and managers are promoted from within

Essential Job Responsibilities and Duties:

Assist in maintaining vault in compliance with Gaming guidelines

Assist in preparing the daily bank deposit of currency, checks, coin, and other items

Maintain a cash bank inventory to provide customers with cash and coin expeditiously so they may play slot machines or table games

Maintain and complete all required paperwork

Provide personalized services to guests

Promote the Gold Rewards Club to guests that do not have a club card; secure a club card for the guest if desired

Redeem all guest coupons

Issue and enter in IGS dinner, hotel, and other comps for all qualified casino players

Be familiar with all current and upcoming special events, promotions, entertainment as well as all casino activities

Maintain familiarity with the internal Company expectations and procedures

Maintain familiarity with Gaming Regulations and ICMP’s

Routinely cash checks

Ensures daily paperwork from shift is submitted to Revenue Audit at completion of shift.

Verifies or coordinates the verification of hard and soft counts into the Coin Room Inventory

Support Player Card service areas during busy times

Assist Marketing with promotions and other marketing responsibilities

Skills, Education and Other Requirements:

High School Diploma or Equivalent Work Experience

Must be fluent in English

Ability to read

Must possess basic computer skills and ability to use 10‑key

Previous cash handling experience is preferred

Identification that establishes identity

Identification that establishes the right to work in the United States

Registered with Nevada Gaming Control Board

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