Hotel Equities
Housekeeping Supervisor-TPS|Fairfield Inn Forrest City, AR
Hotel Equities, Forrest City, Arkansas, us, 72336
\ Housekeeping Supervisor-TPS|Fairfield Inn Forrest City, AR\
\ 2 days ago Be among the first 25 applicants\
\ This range is provided by Hotel Equities. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.\
\ Base pay range\ \ \$16.00/hr - \$18.00/hr\
\ Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable \ Housekeeping Supervisor\
for the TPS|Fairfield Inn Forrest City, AR, Wages range from \$16.00-\$18.00 per hour, depending on experience\
\ \ Job Purpose:\ \
\ To maximize customer satisfaction by providing neat and clean customer rooms through the supervision, direction, and coordination of the housekeeper/room cleaners. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.\
\ \ Supervises room cleaners in the prompt and efficient housekeeping of customer rooms\
\ Ensures that all rooms have been cleaned by checking room cleaners worksheets at the end of the day – notifies front desk accordingly\
\ Supervises the completion of short notice requests for room changes\
\ Inspects all check out/stay over rooms after they are made up to ensure they are cleaned to Company standards.\
\ Keeps record of room checkouts/stay overs, submits records to housekeeping every day\
\ Monitors quality of rooms by conducting and documenting inspections of cleaned rooms\
\ Prepares maintenance work orders in regard to replacement or repair of furniture, fixtures, etc.\
\ Ensures completion by following through on orders\
\ Checks the status of rooms on an ongoing basis and notifies room cleaners of any changes\
\ Checks VIP rooms\
\ Checks early morning make-up rooms\
\ Coordinates cleaning of guestrooms for proper prioritization of customer requests; VIP rooms, checkout rooms, expected check-out rooms, etc.\
\ Checks floor linen closets daily for cleanliness, adequate supplies and linen\
\ Assures carts are properly stored and vacuum cleaners are emptied at the end of each day\
\ Assists in quarterly inventory of all linen\
\ Ensures safety by assuring that all linen chutes are kept locked at all times\
\ Coordinates housekeeping work with related departments such as front desk, engineering, banquet services and room services\
\ Take every opportunity to amaze the guests\
\ Ensures all guests are being treated in an efficient and courteous manner and that all Company standards are being applied\
\ Responsible for assisting with the training and direction of new department associates\
\ Ensure all Housekeeping quality standards are complied with and that policies and procedures are consistently applied.\
\ Coordinate activities with other hotel departments in order to facilitate increased levels of\
\ communication and guest satisfaction.\
\ Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectation\
\ \ \ Qualifications and Requirements:\ \
\ High School diploma /Secondary qualification or equivalent.\
\ Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.\
\ \ This job requires the ability to perform the following:\ \
\ \ Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.\
\ Walking and standing are required for close to 100% of the working day. Length of time of these tasks may vary from day to day and task to task.\
\ Position requires walking and giving direction most of the working day. Length of time of these tasks may vary from day to day and task to task.\
\ Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.\
\ Must be able to lift up to 15 lbs on a regular and continuing basis.\
\ Must be able to push and pull carts and equipment weighing up to 250 lbs. on occasion.\
\ Must be able to exert well-paced ability in limited space.\
\ Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.\
\ Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.\
\ Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates\
\ Vision occurs continuously with the most common visual functions being those of near vision and depth perception.\
\ Requires manual dexterity to use and operate all necessary equipment\ .\ \
\ \ \ Other:\ \
\ \ Being passionate about people and service.\
\ Strong communication skills are essential when interacting with guests and employees.\
\ Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.\
\ Basic math skills are used frequently when handling cash or credit.\
\ Problem-solving, reasoning, motivating, and training abilities are often used.\
\ Have the ability to work a flexible schedule including nights, weekends and/or holidays\
\ \ Amazing Benefits At A Glance:\ \ \ Team Driven and Values Based Culture\
\ Vacation & Holiday Pay\
\ Same-day pay available\
\ Employee Assistance Program\
\ Reduced Room Rates throughout the portfolio\
\ Third Party Perks (Movie Tickets, Attractions, Other)\
\ 401(k)\
\ Employee assistance program\
\ Flexible spending account\
\ Life insurance\
\ Parental leave\
\ Referral program\
\ \ Seniority level\ \ Mid-Senior level\
\ Employment type\ \ Full-time\
\ Job function\ \ Management and Manufacturing\
\ Industries\ \ Hospitality\
\ Referrals increase your chances of interviewing at Hotel Equities by 2x\
#J-18808-Ljbffr
\ This range is provided by Hotel Equities. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.\
\ Base pay range\ \ \$16.00/hr - \$18.00/hr\
\ Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable \ Housekeeping Supervisor\
for the TPS|Fairfield Inn Forrest City, AR, Wages range from \$16.00-\$18.00 per hour, depending on experience\
\ \ Job Purpose:\ \
\ To maximize customer satisfaction by providing neat and clean customer rooms through the supervision, direction, and coordination of the housekeeper/room cleaners. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.\
\ \ Supervises room cleaners in the prompt and efficient housekeeping of customer rooms\
\ Ensures that all rooms have been cleaned by checking room cleaners worksheets at the end of the day – notifies front desk accordingly\
\ Supervises the completion of short notice requests for room changes\
\ Inspects all check out/stay over rooms after they are made up to ensure they are cleaned to Company standards.\
\ Keeps record of room checkouts/stay overs, submits records to housekeeping every day\
\ Monitors quality of rooms by conducting and documenting inspections of cleaned rooms\
\ Prepares maintenance work orders in regard to replacement or repair of furniture, fixtures, etc.\
\ Ensures completion by following through on orders\
\ Checks the status of rooms on an ongoing basis and notifies room cleaners of any changes\
\ Checks VIP rooms\
\ Checks early morning make-up rooms\
\ Coordinates cleaning of guestrooms for proper prioritization of customer requests; VIP rooms, checkout rooms, expected check-out rooms, etc.\
\ Checks floor linen closets daily for cleanliness, adequate supplies and linen\
\ Assures carts are properly stored and vacuum cleaners are emptied at the end of each day\
\ Assists in quarterly inventory of all linen\
\ Ensures safety by assuring that all linen chutes are kept locked at all times\
\ Coordinates housekeeping work with related departments such as front desk, engineering, banquet services and room services\
\ Take every opportunity to amaze the guests\
\ Ensures all guests are being treated in an efficient and courteous manner and that all Company standards are being applied\
\ Responsible for assisting with the training and direction of new department associates\
\ Ensure all Housekeeping quality standards are complied with and that policies and procedures are consistently applied.\
\ Coordinate activities with other hotel departments in order to facilitate increased levels of\
\ communication and guest satisfaction.\
\ Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectation\
\ \ \ Qualifications and Requirements:\ \
\ High School diploma /Secondary qualification or equivalent.\
\ Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.\
\ \ This job requires the ability to perform the following:\ \
\ \ Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.\
\ Walking and standing are required for close to 100% of the working day. Length of time of these tasks may vary from day to day and task to task.\
\ Position requires walking and giving direction most of the working day. Length of time of these tasks may vary from day to day and task to task.\
\ Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.\
\ Must be able to lift up to 15 lbs on a regular and continuing basis.\
\ Must be able to push and pull carts and equipment weighing up to 250 lbs. on occasion.\
\ Must be able to exert well-paced ability in limited space.\
\ Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.\
\ Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.\
\ Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates\
\ Vision occurs continuously with the most common visual functions being those of near vision and depth perception.\
\ Requires manual dexterity to use and operate all necessary equipment\ .\ \
\ \ \ Other:\ \
\ \ Being passionate about people and service.\
\ Strong communication skills are essential when interacting with guests and employees.\
\ Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.\
\ Basic math skills are used frequently when handling cash or credit.\
\ Problem-solving, reasoning, motivating, and training abilities are often used.\
\ Have the ability to work a flexible schedule including nights, weekends and/or holidays\
\ \ Amazing Benefits At A Glance:\ \ \ Team Driven and Values Based Culture\
\ Vacation & Holiday Pay\
\ Same-day pay available\
\ Employee Assistance Program\
\ Reduced Room Rates throughout the portfolio\
\ Third Party Perks (Movie Tickets, Attractions, Other)\
\ 401(k)\
\ Employee assistance program\
\ Flexible spending account\
\ Life insurance\
\ Parental leave\
\ Referral program\
\ \ Seniority level\ \ Mid-Senior level\
\ Employment type\ \ Full-time\
\ Job function\ \ Management and Manufacturing\
\ Industries\ \ Hospitality\
\ Referrals increase your chances of interviewing at Hotel Equities by 2x\
#J-18808-Ljbffr