University of Nevada-Las Vegas
Medical Assistant, Front/Back Office, Administrative Assistant 1, UNLV Student W
University of Nevada-Las Vegas, Las Vegas, Nevada, us, 89105
Medical Assistant, Front/Back Office, Administrative Assistant 1, UNLV Student Wellness [R0150193]
Position: Medical Assistant, Front/Back Office, Administrative Assistant 1 at the University of Nevada—Las Vegas Student Wellness Center. Full‑time (100% FTE), Location: Las Vegas, NV.
Duties Front Office Duties
Accurately schedule, re‑schedule, cancel, and confirm appointments.
Enter and update patient/client data into the electronic health record (EHR), forms and reports.
Verify, obtain and maintain patient/client demographics.
Perform check‑in and check‑out procedures.
Assist and guide patients/clients with patient portal system.
Troubleshoot portal use issues and resolve portal concerns.
Accept and process payments according to department procedures.
Perform assigned clinic opening and closing procedures. Assist as required during daily reconciliation process.
Follow and complete individual daily closing and reconciliation process per department policy and procedure.
Maintain and update SWC patient accounts in a timely manner and organized format.
Assist in the preparing and mailing of patient billing statements as requested by the Accounting Assistant, Associate Director or the Director of Business & Administration.
Reception Duties and Customer Service
Greet patients, clients, and visitors upon entering the Student Wellness Center. Provide accurate general information about SWC and its services. Treat patients with compassion and empathy.
Control flow, monitor and manage entry into clinic area.
Answer telephones, emails, instant messages and assist with requests resulting from inquiries.
Retrieve and respond to messages (phone, in‑person, electronic).
Coordinate deliveries, patient/client/guest/visitor flow with internal departments.
Ensure a neat, clean and professional appearance of the lobby, check‑in, and front desk areas. Report work orders or hazards.
Prioritize and perform multiple tasks as needed in the clinic.
Adjust work schedule as needed, based on patients, staffing, and clinical need.
Effectively and efficiently use the SHC/FAST Center electronic health records system.
Maintain proper (e.g., correct spelling, clear and definitive statements) legible documentation and clinical records.
Comply with the SHC/FAST Center’s policies, procedures, and accreditation standards.
Participate in infection prevention assessments and safety drills.
Comply with quality assurance practices.
Strictly uphold the confidentiality of health information and protect patients’ right to privacy.
Back Office
Apply principles of universal precautions, aseptic technique, and infection control.
Assist healthcare providers with treatments, examinations, and procedures.
Comply with quality assurance practices.
Complete laboratory requisitions ensuring all relevant information is included along with supporting documentation (e.g., copies of insurance cards) when indicated.
Follow up on patient test results under the guidance of healthcare provider/RN.
Participate in infection prevention assessments and safety drills.
Perform accurate and thorough patient intakes with minimal spelling errors and review patient history, vital signs, and medications.
Perform and maintain inventory of medical supplies and equipment.
Perform diagnostic tests such as vision screening, EKG, and spirometry as recommended by the reason for patient visit.
Prepare and administer injections and immunizations per SHC policy and procedure.
Prepare patients for medical examinations and medical procedures.
Prepare, maintain, and stock examination and treatment areas.
Prioritize and perform multiple tasks as needed in the clinic.
Recognize and respond to emergencies in collaboration with the healthcare provider team.
Strictly uphold the confidentiality of health information and protect patients’ right to privacy.
Teach patients methods of health promotion and disease prevention.
Treat patients with compassion, empathy, and professionalism.
Minimum Qualifications
Successful completion of a medical assistant program (or related education and experience within a healthcare setting).
Valid CPR certification.
All candidates must pass a background screening.
Graduation from high school or equivalent education and two years of clerical and administrative support experience which included experience in one or more of the following areas: maintaining records and files; preparing a variety of materials using a personal computer or word processor; assisting customers in completing forms and applications; and/or performing secretarial duties in support of professional staff; or one year of experience as an Administrative Assistant I in Nevada State service; or an equivalent combination of education and experience as described above.
Preferred Qualifications
Medical assistant national certification.
Salary Grade 23 Step 1, salary $39,421.44.
Benefits Of Working At UNLV
Competitive total rewards package including:
Paid time off, sick leave, and holidays
Excellent health insurance including medical, dental and vision
Comprehensive retirement plans and voluntary benefits programs
No state income tax
Tuition discounts at Nevada System of Higher Education (NSHE) schools
Tuition discounts for spouses, domestic partners, and dependents
Perks/Programs
Employee recognition and appreciation programs
UNLV athletics ticket discounts
Statewide employee purchase program discounts
RebelCard discounts on and off campus
Wellness programming for all UNLV faculty and staff at no cost
Opportunity for career advancements to leadership roles
Connect with colleagues with shared interests
Personal and professional development opportunities
A comprehensive onboarding program, Rebels: Onboard
Support and resources available for veteran applicants — contact vetjobseekers@unlv.edu or visit our Veterans Webpage
How To Apply Submit a letter of interest (cover letter) and a detailed resume listing qualifications and experience. Attach all required documents in the CV/Resume attachment section. For veterans, attach DD‑214. Application deadline: midnight (Pacific Standard Time) on January 15, 2026. Applications must be submitted electronically through Workday; emailed materials will not be accepted.
Required Attachments Resume, cover letter, three professional references.
Posting Close Date January 15, 2026.
Note to Applicant This position may require a criminal background check. HR will verify academic credentials upon receipt of hiring documents; transcripts may be requested. All documents must be received on or before the closing date. For additional information, contact UNLV Human Resources at (702) 895-3504 or unlvjobs@unlv.edu.
EEO/AA Statement The University of Nevada—Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person’s age (40 or older), disability, whether actual or perceived by others (including service‑connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). Discrimination on the basis of a protected class, including unlawful harassment, is illegal under federal and state law. Where unlawful discrimination is found to have occurred, UNLV will act to stop the unlawful discrimination, to prevent its recurrence, to remedy its effects, and to discipline those responsible. Women, minorities, and veterans are encouraged to apply.
Title IX Statement The University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates. Non‑discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972.
Safety and Security Statement UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online.
Job Category Classified
Seniority Level Entry level
Employment Type Full‑time
Job Function Administrative
Industries Higher Education
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Duties Front Office Duties
Accurately schedule, re‑schedule, cancel, and confirm appointments.
Enter and update patient/client data into the electronic health record (EHR), forms and reports.
Verify, obtain and maintain patient/client demographics.
Perform check‑in and check‑out procedures.
Assist and guide patients/clients with patient portal system.
Troubleshoot portal use issues and resolve portal concerns.
Accept and process payments according to department procedures.
Perform assigned clinic opening and closing procedures. Assist as required during daily reconciliation process.
Follow and complete individual daily closing and reconciliation process per department policy and procedure.
Maintain and update SWC patient accounts in a timely manner and organized format.
Assist in the preparing and mailing of patient billing statements as requested by the Accounting Assistant, Associate Director or the Director of Business & Administration.
Reception Duties and Customer Service
Greet patients, clients, and visitors upon entering the Student Wellness Center. Provide accurate general information about SWC and its services. Treat patients with compassion and empathy.
Control flow, monitor and manage entry into clinic area.
Answer telephones, emails, instant messages and assist with requests resulting from inquiries.
Retrieve and respond to messages (phone, in‑person, electronic).
Coordinate deliveries, patient/client/guest/visitor flow with internal departments.
Ensure a neat, clean and professional appearance of the lobby, check‑in, and front desk areas. Report work orders or hazards.
Prioritize and perform multiple tasks as needed in the clinic.
Adjust work schedule as needed, based on patients, staffing, and clinical need.
Effectively and efficiently use the SHC/FAST Center electronic health records system.
Maintain proper (e.g., correct spelling, clear and definitive statements) legible documentation and clinical records.
Comply with the SHC/FAST Center’s policies, procedures, and accreditation standards.
Participate in infection prevention assessments and safety drills.
Comply with quality assurance practices.
Strictly uphold the confidentiality of health information and protect patients’ right to privacy.
Back Office
Apply principles of universal precautions, aseptic technique, and infection control.
Assist healthcare providers with treatments, examinations, and procedures.
Comply with quality assurance practices.
Complete laboratory requisitions ensuring all relevant information is included along with supporting documentation (e.g., copies of insurance cards) when indicated.
Follow up on patient test results under the guidance of healthcare provider/RN.
Participate in infection prevention assessments and safety drills.
Perform accurate and thorough patient intakes with minimal spelling errors and review patient history, vital signs, and medications.
Perform and maintain inventory of medical supplies and equipment.
Perform diagnostic tests such as vision screening, EKG, and spirometry as recommended by the reason for patient visit.
Prepare and administer injections and immunizations per SHC policy and procedure.
Prepare patients for medical examinations and medical procedures.
Prepare, maintain, and stock examination and treatment areas.
Prioritize and perform multiple tasks as needed in the clinic.
Recognize and respond to emergencies in collaboration with the healthcare provider team.
Strictly uphold the confidentiality of health information and protect patients’ right to privacy.
Teach patients methods of health promotion and disease prevention.
Treat patients with compassion, empathy, and professionalism.
Minimum Qualifications
Successful completion of a medical assistant program (or related education and experience within a healthcare setting).
Valid CPR certification.
All candidates must pass a background screening.
Graduation from high school or equivalent education and two years of clerical and administrative support experience which included experience in one or more of the following areas: maintaining records and files; preparing a variety of materials using a personal computer or word processor; assisting customers in completing forms and applications; and/or performing secretarial duties in support of professional staff; or one year of experience as an Administrative Assistant I in Nevada State service; or an equivalent combination of education and experience as described above.
Preferred Qualifications
Medical assistant national certification.
Salary Grade 23 Step 1, salary $39,421.44.
Benefits Of Working At UNLV
Competitive total rewards package including:
Paid time off, sick leave, and holidays
Excellent health insurance including medical, dental and vision
Comprehensive retirement plans and voluntary benefits programs
No state income tax
Tuition discounts at Nevada System of Higher Education (NSHE) schools
Tuition discounts for spouses, domestic partners, and dependents
Perks/Programs
Employee recognition and appreciation programs
UNLV athletics ticket discounts
Statewide employee purchase program discounts
RebelCard discounts on and off campus
Wellness programming for all UNLV faculty and staff at no cost
Opportunity for career advancements to leadership roles
Connect with colleagues with shared interests
Personal and professional development opportunities
A comprehensive onboarding program, Rebels: Onboard
Support and resources available for veteran applicants — contact vetjobseekers@unlv.edu or visit our Veterans Webpage
How To Apply Submit a letter of interest (cover letter) and a detailed resume listing qualifications and experience. Attach all required documents in the CV/Resume attachment section. For veterans, attach DD‑214. Application deadline: midnight (Pacific Standard Time) on January 15, 2026. Applications must be submitted electronically through Workday; emailed materials will not be accepted.
Required Attachments Resume, cover letter, three professional references.
Posting Close Date January 15, 2026.
Note to Applicant This position may require a criminal background check. HR will verify academic credentials upon receipt of hiring documents; transcripts may be requested. All documents must be received on or before the closing date. For additional information, contact UNLV Human Resources at (702) 895-3504 or unlvjobs@unlv.edu.
EEO/AA Statement The University of Nevada—Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person’s age (40 or older), disability, whether actual or perceived by others (including service‑connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). Discrimination on the basis of a protected class, including unlawful harassment, is illegal under federal and state law. Where unlawful discrimination is found to have occurred, UNLV will act to stop the unlawful discrimination, to prevent its recurrence, to remedy its effects, and to discipline those responsible. Women, minorities, and veterans are encouraged to apply.
Title IX Statement The University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates. Non‑discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972.
Safety and Security Statement UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online.
Job Category Classified
Seniority Level Entry level
Employment Type Full‑time
Job Function Administrative
Industries Higher Education
#J-18808-Ljbffr