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Pollo Tropical

Team Member - 10007

Pollo Tropical, Kapolei, Hawaii, us, 96709

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Team Member - 10007 Pollo Tropical

Summary

Responsible for the completion of a variety of tasks relating to the preparation and service of food to customers, and to the maintenance of a clean and pleasant dining environment.

Essential Duties And Responsibilities

Some or all of the following (considering Child Labor Laws, where applicable)

Greet and thank customers

Place customer food and beverage orders through verbal communication and/or automated systems

Relay customer orders from service counter to kitchen operations

Cook, prepare, package and pour food and beverages in kitchen operations using equipment such as fryers, open‑flamed gas grills, cooking vats, ice machines, food processors, and other smallwares while following proper food safety and sanitation procedures

Stock kitchen and customer service operations with necessary food, beverage, packaging and service materials

Stock salsa bars with appropriate levels of sauces, condiments, paper and utensils

Fill food and beverage orders of customers as part of coordinated kitchen and customer service operations

Collect customer payments and give proper change using cash register

Unload deliveries of food, beverage, packaging and serving materials to restaurant

Clean interior and exterior of restaurant premises; sweeping, mopping floors, scrubbing, rinsing and polishing tables, seats, windows, doors, countertops, kitchenware, equipment, and removing unused items and litter

Observe/follow alcoholic beverage laws, when applicable

Maintain safe public access to restaurant

Perform all other duties as assigned by management

Supervisory Responsibilities

No supervisory responsibilities.

Qualifications

An individual must be able to perform each essential duty satisfactorily.

Knowledge, Skills And Abilities

Respond promptly to requests, orders, and instructions

Communicate with customers and coworkers

Comprehend and appropriately react to others

Perform multiple tasks

Adjust to changing assignments

Maintain productivity, composure, and pleasant attitude under pressure

Speak English in positions requiring immediate customer contact

Learn POS cash register, kitchen screens, recipes

Physical Demands

The role requires standing, walking, talking, hearing, using hands to handle and feel, reaching with hands and arms, grasping and carrying items, and lifting weight from 25 to 50 pounds.

Work Environment

Moderate to high noise level; various conditions depending on season, day of week, and time of day.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Internal applicants should use the internal application process and contact manager for details.

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