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MercyOne

Referral Specialist: Orthopedic Care

MercyOne, Davenport, Iowa, United States, 52800

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Referral Coordinator, Orthopedic Care

MercyOne

Employment Type : Full time

Shift : Day Shift

Location : Orthopedic Care, Davenport, IA

Schedule : Dayshift, Monday through Friday, 7:30 am to 5:00 pm

Summary : At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well. MercyOne Genesis serves a 17‑county bi‑state region of the Quad Cities (Davenport and Bettendorf, Iowa, and Rock Island and Moline, Ill.) metropolitan area and the surrounding communities of Eastern Iowa and Western Illinois. But when it comes to clinical capabilities and quality, we exceed those geographical limits. We have earned distinction as a two‑time national Top 15 Health System, and recognition for being in the top 1 percent in the nation for patient safety.

Responsibilities Provide care and contribute to the welfare of patients and families through support of the standards and philosophies of Genesis. Manage incoming patient referrals, hospital discharge follow‑ups (new and existing patients), obtain all medical records necessary for upcoming appointments, and triage appointments as clinically indicated.

Qualifications

Education: High school plus up to 1 year of additional coursework

Special Training: Basic Life Support; Medical Office Procedures

Training Preferred: ICD and CPT code knowledge

Licensure/Registration: LPN in Iowa & Illinois or Certified Medical Assistant within 6 months of hire

Experience: More than 1 year required

Interpersonal Skills: Interaction with a variety of people inside or outside the organization; communications of moderate difficulty and sensitivity; dealing with moderately complicated problem situations or stressful encounters

Working Conditions: Limited exposure to moderately adverse and undesirable environmental conditions; some health and safety risks; may require safety equipment and precautions; possible exposure to bloodborne pathogens: Yes

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunities for growth throughout the system.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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