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Pro-Tops Inc.

Bilingual Administrative Assistant

Pro-Tops Inc., Monroe, North Carolina, us, 28111

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Position Summary We are seeking a proactive and highly organized Administrative Assistant to provide direct support to the Head of Operations at Pro-Tops Inc. This role requires a detail-oriented professional who can manage administrative tasks, coordinate schedules, and assist with day-to-day operational needs in a fast-paced environment. The ideal candidate will be proficient in Microsoft Office Suite, Gmail, and Google Docs, while bringing strong organizational skills and adaptability to ensure smooth operations.

Benefits

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Vision insurance

About Pro-Tops Inc. Pro-Tops is a fast-growing national wholesale distributor of kitchen & bath renovation products and materials. PRO-TOPS is the foremost kitchen countertops fabricator in the Charlotte, NC, region.

Our Mission We create extraordinary living spaces through high-quality products and services for every customer we encounter.

Our Core Values We S.T.R.I.D.E - with our core values: Service, Transparency, Respect, Inspiration, Dedication, and Excellence.

Performance Objectives

Provide daily administrative support to the Head of Operations, including scheduling, correspondence, and file management.

Prepare, edit, and format documents, spreadsheets, and presentations.

Maintain organized digital and physical filing systems.

Assist with travel arrangements, meeting coordination, and expense tracking.

Manage and prioritize incoming emails, calls, and communications in English and Spanish or Portuguese.

Coordinate meetings, prepare agendas, take meeting notes, and follow up on action items.

Serve as a liaison between the Head of Operations, internal teams, and external stakeholders.

Support day-to-day operational projects and ensure deadlines are met.

Assist in tracking KPIs, compiling reports, and monitoring ongoing initiatives.

Collaborate with other departments to ensure alignment with operational goals.

Capabilities / Key Competencies

Strong organizational and time management skills.

Excellent written and verbal communication skills (English + Spanish or Portuguese).

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Proficiency with Gmail, Google Docs, and Google Drive tools.

Ability to work independently and manage multiple priorities in a fast-paced environment.

Strong attention to detail and problem-solving abilities.

Education & Experience

Minimum of 1 year of experience as an Administrative Assistant or in a similar role.

Associate Degree.

Experience supporting managers or department leaders preferred.

Bilingual proficiency (Spanish or Portuguese) required.

Physical Requirements

Office-based position with occasional visits to production or warehouse areas.

Must be able to sit, stand, and move for extended periods and lift up to 20 lbs if necessary.

Seniority Level Entry level

Employment Type Full-time

Job Function Administrative

Industry Construction

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