Hotel Phoenix
Fine Dining Server
Hotel Phoenix at Centennial Yards is an independent luxury boutique hotel dedicated to delivering authentic hospitality and creating an environment where both guests and associates feel valued and inspired. Rooted in the spirit of Atlanta, we cultivate a workplace culture grounded in excellence, integrity, and innovation.
Position Purpose We are seeking a professional and guest-focused Restaurant Server to deliver exceptional dining experiences in our hotel restaurant. This role ensures that guests receive attentive, knowledgeable, and personalized service in every interaction.
Key Responsibilities
Greet tables with enthusiasm and a genuine smile welcoming their presence
Adhere to established service standards and protocols
Ring in orders timely and correctly
Offer suggestions for beverage and food; don’t “upsell” but be genuinely invested in their experience
Check in after courses are dropped within an appropriate timeframe to ensure their satisfaction
If a guest has a qualm, bring it to the attention of a manager immediately and evaluate how to proceed from there
Assist bartenders in proper rotation and polishing of glassware, silverware, and other service items
If you take the last of anything, inform a manager if it needs to be ordered, or replenish it if it is within the restaurant
Follow proper “manners” protocol when interacting with any guest
Strong, upbeat and positive personality
Commitment to high standards with impeccable attention to detail
Passion for food, beverage and hospitality
Ability to multi-task in a high volume, fast paced environment
Requirements
Previous fine dining or hospitality service experience preferred.
Excellent communication, teamwork, and customer service skills.
Ability to work a flexible schedule including evenings, weekends, and holidays.
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Position Purpose We are seeking a professional and guest-focused Restaurant Server to deliver exceptional dining experiences in our hotel restaurant. This role ensures that guests receive attentive, knowledgeable, and personalized service in every interaction.
Key Responsibilities
Greet tables with enthusiasm and a genuine smile welcoming their presence
Adhere to established service standards and protocols
Ring in orders timely and correctly
Offer suggestions for beverage and food; don’t “upsell” but be genuinely invested in their experience
Check in after courses are dropped within an appropriate timeframe to ensure their satisfaction
If a guest has a qualm, bring it to the attention of a manager immediately and evaluate how to proceed from there
Assist bartenders in proper rotation and polishing of glassware, silverware, and other service items
If you take the last of anything, inform a manager if it needs to be ordered, or replenish it if it is within the restaurant
Follow proper “manners” protocol when interacting with any guest
Strong, upbeat and positive personality
Commitment to high standards with impeccable attention to detail
Passion for food, beverage and hospitality
Ability to multi-task in a high volume, fast paced environment
Requirements
Previous fine dining or hospitality service experience preferred.
Excellent communication, teamwork, and customer service skills.
Ability to work a flexible schedule including evenings, weekends, and holidays.
#J-18808-Ljbffr