Caesars Entertainment
Guest Room Attendant - Circus Circus (Reno)
Caesars Entertainment, Reno, Nevada, United States, 89550
Job Description
Starting pay: $18.00 USD
JOB SUMMARY Under direction of the Team Captains, the Guest Room Attendant cleans guest rooms, checks for and reports repairs needed, and responds to guest requests for additional items such as extra blankets, pillow, glasses, etc.
ESSENTIAL DUTIES AND RESPONSIBILITIES (May include, but is not limited to the following) Clean assigned guest rooms within prescribed time including toilets, floors, mirrors and glass, bathtubs and showers, sinks, furniture and counter tops. Vacuum carpeting, remove soiled linen and trash, and replenish room supplies.
Respond promptly to guest requests such as special cleaning times and delivering extra towels.
Check all lamps and fixtures for burned‑out bulbs and check TVs and radios to ensure proper working condition. Report any needed maintenance to supervisor.
Check all plumbing fixtures to ensure normal leak‑free operation.
Remove room service dishes from guest rooms for prompt pick‑up.
Responsible for signing out, securing, and returning hotel passkeys for each day worked as well as room keys found in checked‑out rooms.
Arrange guest room furnishings and supplies according to exact departmental specifications.
Attend department meetings as required by management.
Complete training of Blood borne Pathogens procedures.
Understand and follow the Trailblazer Guide, Housekeeping Manual, and Emergency/Evacuation procedures.
Exemplify our core values, family style service, our mission and vision.
Exemplify our DEI (diversity, equity, inclusion) culture.
Perform other job‑related duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
Good organizational skills
Ability to understand and comply with all Company and departmental rules and regulations, policies and procedures
Skill in establishing and maintaining effective working relationships with staff and guests
Ability to read and communicate verbally in English and Spanish
Self‑motivated and detail oriented
Possess initiative and high energy level
Knowledge of chemical use, OSHA regulations, and Biohazard clean‑up procedures.
High School diploma or equivalent
PHYSICAL DEMANDS AND WORK ENVIRONMENT (May be required in order to perform the essential functions of the position) Work may be performed in confined areas, which may be unusually warm, cold, or noisy, dimly lit or brightly illuminated.
Work entails use of solvents/oils and electrical devices.
May come into contact with fumes/odors and dirt/dust.
Work is done in high places and occasionally on slippery surfaces.
Constant awareness is required of surrounding areas to ensure safety of employees and guests.
Constant contact with co‑workers and guests.
May be subject to smoking environment and moderate noise.
Position requires Team Member to enter and exit from the Team Member entrance which entails 4 flights of stairs (40 steps).
Frequent standing, walking, pushing/pulling over 100 lbs. (linen cart weighs 113 lbs. empty, with linen up to 600 lbs.), repetitive use of both hands to include light and firm/strong grasping and finger dexterity, near/far visual acuity, depth perception, field of vision, accommodation and ability to see colors.
Occasional reaching overhead and bending over from floor to 6ft., lifting of 10 lbs. or less.
Seldom requires sitting, crouching, kneeling, crawling, climbing, and balancing.
Requires simple reading, writing and math skills, the ability to perform simple tasks, and coordination.
Must be able to follow instructions, influence others, meet time requirements, memorization skills and use independent judgment.
GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS Employee is required to meet and deliver our core values, service standards, and family style service.
PERFORMANCE REQUIREMENTS Must have the ability to provide internal/external guests with service excellence, have excellent communication skills and observation skills, and have an easy‑going demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills.
Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.
LEGAL AND EEO STATEMENTS Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individual's religious beliefs or practices. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
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JOB SUMMARY Under direction of the Team Captains, the Guest Room Attendant cleans guest rooms, checks for and reports repairs needed, and responds to guest requests for additional items such as extra blankets, pillow, glasses, etc.
ESSENTIAL DUTIES AND RESPONSIBILITIES (May include, but is not limited to the following) Clean assigned guest rooms within prescribed time including toilets, floors, mirrors and glass, bathtubs and showers, sinks, furniture and counter tops. Vacuum carpeting, remove soiled linen and trash, and replenish room supplies.
Respond promptly to guest requests such as special cleaning times and delivering extra towels.
Check all lamps and fixtures for burned‑out bulbs and check TVs and radios to ensure proper working condition. Report any needed maintenance to supervisor.
Check all plumbing fixtures to ensure normal leak‑free operation.
Remove room service dishes from guest rooms for prompt pick‑up.
Responsible for signing out, securing, and returning hotel passkeys for each day worked as well as room keys found in checked‑out rooms.
Arrange guest room furnishings and supplies according to exact departmental specifications.
Attend department meetings as required by management.
Complete training of Blood borne Pathogens procedures.
Understand and follow the Trailblazer Guide, Housekeeping Manual, and Emergency/Evacuation procedures.
Exemplify our core values, family style service, our mission and vision.
Exemplify our DEI (diversity, equity, inclusion) culture.
Perform other job‑related duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
Good organizational skills
Ability to understand and comply with all Company and departmental rules and regulations, policies and procedures
Skill in establishing and maintaining effective working relationships with staff and guests
Ability to read and communicate verbally in English and Spanish
Self‑motivated and detail oriented
Possess initiative and high energy level
Knowledge of chemical use, OSHA regulations, and Biohazard clean‑up procedures.
High School diploma or equivalent
PHYSICAL DEMANDS AND WORK ENVIRONMENT (May be required in order to perform the essential functions of the position) Work may be performed in confined areas, which may be unusually warm, cold, or noisy, dimly lit or brightly illuminated.
Work entails use of solvents/oils and electrical devices.
May come into contact with fumes/odors and dirt/dust.
Work is done in high places and occasionally on slippery surfaces.
Constant awareness is required of surrounding areas to ensure safety of employees and guests.
Constant contact with co‑workers and guests.
May be subject to smoking environment and moderate noise.
Position requires Team Member to enter and exit from the Team Member entrance which entails 4 flights of stairs (40 steps).
Frequent standing, walking, pushing/pulling over 100 lbs. (linen cart weighs 113 lbs. empty, with linen up to 600 lbs.), repetitive use of both hands to include light and firm/strong grasping and finger dexterity, near/far visual acuity, depth perception, field of vision, accommodation and ability to see colors.
Occasional reaching overhead and bending over from floor to 6ft., lifting of 10 lbs. or less.
Seldom requires sitting, crouching, kneeling, crawling, climbing, and balancing.
Requires simple reading, writing and math skills, the ability to perform simple tasks, and coordination.
Must be able to follow instructions, influence others, meet time requirements, memorization skills and use independent judgment.
GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS Employee is required to meet and deliver our core values, service standards, and family style service.
PERFORMANCE REQUIREMENTS Must have the ability to provide internal/external guests with service excellence, have excellent communication skills and observation skills, and have an easy‑going demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills.
Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.
LEGAL AND EEO STATEMENTS Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individual's religious beliefs or practices. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
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