Hilton Worldwide, Inc.
Room Attendant - Embassy Suites by Hilton Dorado del Mar Beach Resort
Hilton Worldwide, Inc., Dorado, Dorado, us, 00646
Job Description
Room Attendant - Embassy Suites by Hilton Dorado del Mar Beach Resort (Job Number: HOT0C5MN)
Work Locations Embassy Suites Dorado del Mar Beach Resort, 201 Dorado Del Mar Blvd., Dorando #00646
About the Property The Embassy Suites Dorado del Mar Beach Resort is a private beachfront resort located on Puerto Rico's northern coast, overlooking the Atlantic Ocean. It is 10 minutes from Manuel Morales Beach and 21 miles from downtown San Juan. Guests can relax in our lagoon‑style pool, enjoy made‑to‑order breakfasts, and attend complimentary evening receptions.
Ideal Candidate Ideal candidates have at least 1 year of housekeeping and customer service experience, are reliable, adaptable, and have high‑volume experience. They are eager to learn and excel in a fast‑paced environment.
Shift Pattern Full availability. Rotating shifts throughout the week.
Pay Rate $11.00 per hour
Benefits Hilton supports the mental and physical well‑being of all team members, offering innovative programs and benefits such as:
Go Hilton travel program: 100 nights of discounted travel
Access to your pay when needed through DailyPay
Hilton Shares: Employee stock purchase program (ESPP) – 15% discount on shares
Maternity and parental leave, including 12 weeks of paid leave for birthing parents and 4 weeks for eligible partners and adoptive parents
Debt‑Free Education: Access to educational credentials via Guild Education, including college degrees and professional certifications
Flexible shifts and days off
Comprehensive health insurance coverage, including Telemedicine and at‑home care
Mental health resources, including free counseling through the Employee Assistance Program
Best‑in‑class paid time off (PTO)
401(k) plan with company match to help save for retirement
*Available benefits may vary depending on property‑specific terms and conditions of employment.
What will I be doing? As a Room Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent guest experience. You will also manage guest requests. Specifically, your tasks include:
Clean guest bedrooms and bathrooms
Vacuum rooms and corridors
Change and replenish bed linen, towels, and guest amenities per company guidelines
Conduct regular deep‑cleaning tasks
Restock and maintain the trolley daily
Report missing or damaged items to the Housekeeping Supervisor and ensure replacement or repair to guarantee an uninterrupted stay for guests
Ensure all equipment inside and around guest rooms, as well as work areas, is in working condition
Be environmentally aware and dispose of waste appropriately
Manage guest requests in a timely and efficient manner
Comply with hotel security, fire regulations, and all health and safety legislation
Carry out lost‑property procedures
Assist other departments as needed and maintain good working relationships
What are we looking for? A Room Attendant serving Hilton brands is always working on behalf of our guests and with other team members. To fill this role successfully, you should maintain the following attributes:
Committed to delivering high levels of customer service
Ability to work independently or as part of a team
Flexible and reliable
Additional Advantages Experience in a similar position will be advantageous.
What it will be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered travelers exceptional accommodations, service, amenities, and value. Hilton's vision—to fill the earth with the light and warmth of hospitality—unites its team to create remarkable guest experiences worldwide. Our amazing team members are at the heart of it all.
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Work Locations Embassy Suites Dorado del Mar Beach Resort, 201 Dorado Del Mar Blvd., Dorando #00646
About the Property The Embassy Suites Dorado del Mar Beach Resort is a private beachfront resort located on Puerto Rico's northern coast, overlooking the Atlantic Ocean. It is 10 minutes from Manuel Morales Beach and 21 miles from downtown San Juan. Guests can relax in our lagoon‑style pool, enjoy made‑to‑order breakfasts, and attend complimentary evening receptions.
Ideal Candidate Ideal candidates have at least 1 year of housekeeping and customer service experience, are reliable, adaptable, and have high‑volume experience. They are eager to learn and excel in a fast‑paced environment.
Shift Pattern Full availability. Rotating shifts throughout the week.
Pay Rate $11.00 per hour
Benefits Hilton supports the mental and physical well‑being of all team members, offering innovative programs and benefits such as:
Go Hilton travel program: 100 nights of discounted travel
Access to your pay when needed through DailyPay
Hilton Shares: Employee stock purchase program (ESPP) – 15% discount on shares
Maternity and parental leave, including 12 weeks of paid leave for birthing parents and 4 weeks for eligible partners and adoptive parents
Debt‑Free Education: Access to educational credentials via Guild Education, including college degrees and professional certifications
Flexible shifts and days off
Comprehensive health insurance coverage, including Telemedicine and at‑home care
Mental health resources, including free counseling through the Employee Assistance Program
Best‑in‑class paid time off (PTO)
401(k) plan with company match to help save for retirement
*Available benefits may vary depending on property‑specific terms and conditions of employment.
What will I be doing? As a Room Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent guest experience. You will also manage guest requests. Specifically, your tasks include:
Clean guest bedrooms and bathrooms
Vacuum rooms and corridors
Change and replenish bed linen, towels, and guest amenities per company guidelines
Conduct regular deep‑cleaning tasks
Restock and maintain the trolley daily
Report missing or damaged items to the Housekeeping Supervisor and ensure replacement or repair to guarantee an uninterrupted stay for guests
Ensure all equipment inside and around guest rooms, as well as work areas, is in working condition
Be environmentally aware and dispose of waste appropriately
Manage guest requests in a timely and efficient manner
Comply with hotel security, fire regulations, and all health and safety legislation
Carry out lost‑property procedures
Assist other departments as needed and maintain good working relationships
What are we looking for? A Room Attendant serving Hilton brands is always working on behalf of our guests and with other team members. To fill this role successfully, you should maintain the following attributes:
Committed to delivering high levels of customer service
Ability to work independently or as part of a team
Flexible and reliable
Additional Advantages Experience in a similar position will be advantageous.
What it will be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered travelers exceptional accommodations, service, amenities, and value. Hilton's vision—to fill the earth with the light and warmth of hospitality—unites its team to create remarkable guest experiences worldwide. Our amazing team members are at the heart of it all.
#J-18808-Ljbffr