County of San Diego
Sheriff's Emergency Services Dispatcher Trainee-25282012
County of San Diego, San Diego, California, United States, 92189
Overview
Join Our World-Class Team! The Sheriff\'s Office is hiring motivated individuals for the position of Sheriff\'s Emergency Services Dispatcher. The Sheriff\'s Communications Center is recruiting individuals for the position of Sheriff\'s Emergency Services Dispatcher Trainee capable of taking command of situations in a sensitive and straightforward manner while showing consideration and respect to others. The Sheriff\'s Communications Center provides the highest quality professional public safety services to the residents of San Diego County. Sheriff\'s Emergency Services Dispatcher Trainees are trained to respond to 9-1-1 emergency and non-emergency calls and are responsible for dispatching deputies in the field. This requires a candidate who can assess situations accurately, make quick decisions and use good judgment to ensure safety of patrol deputies. Future Salary Increase June 2026 – 6.03% increase to base pay (3.5% Across-the-Board + 2.53% Market Adjustment) June 2027 – 5.53% increase to base pay (3% Across-the-Board + 2.53% Market Adjustment) The Communications Center is centrally located in Kearny Mesa and is staffed 24 hours a day, seven days a week, 365 days a year. Applicants must be willing to work any/rotating shifts, on holidays or weekends. Application Process
Learn more about Emergency Dispatchers. For more detailed information about this job classification, please review the steps below. TO QUALIFY YOU MUST: Be at least 18 years of age. Possess effective oral and written communication skills in English. Have no felony convictions (Misdemeanor convictions may be disqualifying depending on the number, recency, and severity). Be willing to work night shifts, holidays, and weekends (24-hour facility) with a premium of $.80 per hour for night shift work. Condition of Employment
As part of the County of San Diego\'s pre-employment process, prospective candidates will undergo a background check (including fingerprinting) and a pre-employment medical screening prior to beginning County employment. Additional types of background investigations may be conducted based on the job-related activities of the position. Application Steps
Complete the online application form with correct and complete responses to the Supplemental Questions. Ensure all information is complete and accurate as responses will be reviewed by an automated evaluation system. If successful in the initial screening process, your application will be reviewed individually to confirm accuracy and qualification. Candidates who are placed on the eligible list will receive instructions on completing the online CritiCall performance exam. All candidates on the eligible list must take the CritiCall performance exam, which can be completed online from home and covers call summarization, character comparison, data entry, cross-referencing, decision making, prioritization, keyboarding, probability, map reading, reading comprehension, memory recall, and sentence clarity and spelling. The CritiCall study guide is available online. Candidates who pass the CritiCall performance exam may attend a Pre-Screening Orientation and may be invited to participate in the background investigation and selection interview processes. Candidates may be invited to participate in the comprehensive background investigation. Additional steps may include a computer voice stress analysis exam, employment interview, and psychology and medical exam. Accommodation
Reasonable accommodation may be made to enable a qualified individual with disabilities to perform the essential functions of the job, on a case-by-case basis. Additional Information
The County of San Diego participates in E-Verify. For more information, refer to the available resources. The County of San Diego emphasizes diversity and inclusion and supports veterans with resources and policies to assist in transitioning to civilian careers. This content reflects the organization\'s values and strategic plan. Public employees are designated as disaster service workers under California Government Code Sections 3100 - 3109 and may be required to participate in disaster service activities as assigned.
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Join Our World-Class Team! The Sheriff\'s Office is hiring motivated individuals for the position of Sheriff\'s Emergency Services Dispatcher. The Sheriff\'s Communications Center is recruiting individuals for the position of Sheriff\'s Emergency Services Dispatcher Trainee capable of taking command of situations in a sensitive and straightforward manner while showing consideration and respect to others. The Sheriff\'s Communications Center provides the highest quality professional public safety services to the residents of San Diego County. Sheriff\'s Emergency Services Dispatcher Trainees are trained to respond to 9-1-1 emergency and non-emergency calls and are responsible for dispatching deputies in the field. This requires a candidate who can assess situations accurately, make quick decisions and use good judgment to ensure safety of patrol deputies. Future Salary Increase June 2026 – 6.03% increase to base pay (3.5% Across-the-Board + 2.53% Market Adjustment) June 2027 – 5.53% increase to base pay (3% Across-the-Board + 2.53% Market Adjustment) The Communications Center is centrally located in Kearny Mesa and is staffed 24 hours a day, seven days a week, 365 days a year. Applicants must be willing to work any/rotating shifts, on holidays or weekends. Application Process
Learn more about Emergency Dispatchers. For more detailed information about this job classification, please review the steps below. TO QUALIFY YOU MUST: Be at least 18 years of age. Possess effective oral and written communication skills in English. Have no felony convictions (Misdemeanor convictions may be disqualifying depending on the number, recency, and severity). Be willing to work night shifts, holidays, and weekends (24-hour facility) with a premium of $.80 per hour for night shift work. Condition of Employment
As part of the County of San Diego\'s pre-employment process, prospective candidates will undergo a background check (including fingerprinting) and a pre-employment medical screening prior to beginning County employment. Additional types of background investigations may be conducted based on the job-related activities of the position. Application Steps
Complete the online application form with correct and complete responses to the Supplemental Questions. Ensure all information is complete and accurate as responses will be reviewed by an automated evaluation system. If successful in the initial screening process, your application will be reviewed individually to confirm accuracy and qualification. Candidates who are placed on the eligible list will receive instructions on completing the online CritiCall performance exam. All candidates on the eligible list must take the CritiCall performance exam, which can be completed online from home and covers call summarization, character comparison, data entry, cross-referencing, decision making, prioritization, keyboarding, probability, map reading, reading comprehension, memory recall, and sentence clarity and spelling. The CritiCall study guide is available online. Candidates who pass the CritiCall performance exam may attend a Pre-Screening Orientation and may be invited to participate in the background investigation and selection interview processes. Candidates may be invited to participate in the comprehensive background investigation. Additional steps may include a computer voice stress analysis exam, employment interview, and psychology and medical exam. Accommodation
Reasonable accommodation may be made to enable a qualified individual with disabilities to perform the essential functions of the job, on a case-by-case basis. Additional Information
The County of San Diego participates in E-Verify. For more information, refer to the available resources. The County of San Diego emphasizes diversity and inclusion and supports veterans with resources and policies to assist in transitioning to civilian careers. This content reflects the organization\'s values and strategic plan. Public employees are designated as disaster service workers under California Government Code Sections 3100 - 3109 and may be required to participate in disaster service activities as assigned.
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