U.S. Xpress, Inc.
Who We Are
U.S. Xpress is one of the nation’s largest asset‑based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting‑edge technology. It’s the collective brainpower of thousands of visionaries and problem‑solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people.
Why U.S. Xpress? Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit‑sharing, 401(k), professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out‑of‑the‑box thinking and rewards employees for going above and beyond.
Benefits
Medical, Dental, and Vision
Basic/Supplemental Life
Accidental Death/Dismemberment
Health Savings Accounts
Flexible Savings Accounts
Company Paid Holidays
Paid Time Off
401(k) with Employer Matching Contribution
Employee Stock Purchase Plan
Paid Parental Leave
Short Term Incentive Program
Employee Assistance ProgramPet Insurance
Job Details Location: PHOENIX AZ USX TERMINAL
Schedule: Monday – Friday 6:00 AM – 4:00 PM
Remote: No
Grade: ES11
Compensation Range: $47,300 – $60,000
Primary Position Purpose The Driver Leader executes on U.S. Xpress’ initiatives daily with an obsession around driver satisfaction and customer focus. The Driver Leader is flexible and ready to adapt to the ever‑changing needs of the industry and challenge of the day.
Position Functions
Supervise driver performance according to company policies, DOT regulations, and all other federally or locally mandated rules, laws, and guidelines.
Directly supervise multiple drivers at any given time (new hires, drivers off truck, drivers needing additional training support, etc.).
Responsible for the satisfaction of a driver while they are over the road.
Make recommendations for performance documentation to include promotions and/or terminations.
Responsible for addressing issues and disputes for drivers.
Promote safe operations.
Manage driver and make capacity available by maintaining seated truck count, accurate driver PTAs.
Ensure drivers and equipment (i.e. fleet maintenance programs, etc.) are performing as necessary to provide on‑time service.
Manage company performance objectives with drivers and monitor that performance.
Monitor and manage KPI’s around P&L, Safety, Fuel Management, and Utility.
Ensure on‑time service is met. Address possible service issues in a timely manner while coordinating with USX Customer Service when applicable.
Communicate service deviations to Customer Service in a timely manner.
Collaborate cross‑functionally to continue to drive the culture and live out our mission and core values.
Answer incoming phone calls, live chats, and emails to assist drivers with delays, service issues, trailers, payroll, etc.
Collaborate in‑person with all levels of the organization to harness collective intelligence of the workforce.
Attend all in‑person meetings and trainings on recent developments, goals, and objectives. Participate in such discussions by offering input and advice.
Regularly engage remotely and in‑person with customers and potential customers to establish rapport, open communication, and expectations.
What We’re Looking For Education
High school diploma or GED equivalent required.
Bachelor’s degree or equivalent years of experience required.
Equivalent years of experience are defined as one year of professional experience for each year of college requested.
Experience
2+ years of experience in a driver or customer‑facing role required.
Transportation, Logistics, and/or Tech industry experience a plus.
Skills & Abilities
Proficient with Microsoft Office Suite.
Adept at assessing organizational dynamics and managing change.
Works quickly and efficiently. Able to test solutions, learn, and iterate quickly.
Proactive and pragmatic problem solver.
Communicates effectively across multiple mediums.
Licenses & Certifications
N/A
Supervisory Responsibility
30 – 50 drivers.
Work Environment This job operates in a normal professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, fax machines, and filing cabinets.
Physical Requirements While performing the duties of this job, the employee must have the ability to communicate or exchange information. The employee is required to have close visual acuity to perform an activity such as viewing a computer, expansive reading, or preparing and analyzing data, reports, and figures.
EEO Statement U.S. Xpress is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.
This role will remain open until it has been filled.
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Why U.S. Xpress? Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit‑sharing, 401(k), professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out‑of‑the‑box thinking and rewards employees for going above and beyond.
Benefits
Medical, Dental, and Vision
Basic/Supplemental Life
Accidental Death/Dismemberment
Health Savings Accounts
Flexible Savings Accounts
Company Paid Holidays
Paid Time Off
401(k) with Employer Matching Contribution
Employee Stock Purchase Plan
Paid Parental Leave
Short Term Incentive Program
Employee Assistance ProgramPet Insurance
Job Details Location: PHOENIX AZ USX TERMINAL
Schedule: Monday – Friday 6:00 AM – 4:00 PM
Remote: No
Grade: ES11
Compensation Range: $47,300 – $60,000
Primary Position Purpose The Driver Leader executes on U.S. Xpress’ initiatives daily with an obsession around driver satisfaction and customer focus. The Driver Leader is flexible and ready to adapt to the ever‑changing needs of the industry and challenge of the day.
Position Functions
Supervise driver performance according to company policies, DOT regulations, and all other federally or locally mandated rules, laws, and guidelines.
Directly supervise multiple drivers at any given time (new hires, drivers off truck, drivers needing additional training support, etc.).
Responsible for the satisfaction of a driver while they are over the road.
Make recommendations for performance documentation to include promotions and/or terminations.
Responsible for addressing issues and disputes for drivers.
Promote safe operations.
Manage driver and make capacity available by maintaining seated truck count, accurate driver PTAs.
Ensure drivers and equipment (i.e. fleet maintenance programs, etc.) are performing as necessary to provide on‑time service.
Manage company performance objectives with drivers and monitor that performance.
Monitor and manage KPI’s around P&L, Safety, Fuel Management, and Utility.
Ensure on‑time service is met. Address possible service issues in a timely manner while coordinating with USX Customer Service when applicable.
Communicate service deviations to Customer Service in a timely manner.
Collaborate cross‑functionally to continue to drive the culture and live out our mission and core values.
Answer incoming phone calls, live chats, and emails to assist drivers with delays, service issues, trailers, payroll, etc.
Collaborate in‑person with all levels of the organization to harness collective intelligence of the workforce.
Attend all in‑person meetings and trainings on recent developments, goals, and objectives. Participate in such discussions by offering input and advice.
Regularly engage remotely and in‑person with customers and potential customers to establish rapport, open communication, and expectations.
What We’re Looking For Education
High school diploma or GED equivalent required.
Bachelor’s degree or equivalent years of experience required.
Equivalent years of experience are defined as one year of professional experience for each year of college requested.
Experience
2+ years of experience in a driver or customer‑facing role required.
Transportation, Logistics, and/or Tech industry experience a plus.
Skills & Abilities
Proficient with Microsoft Office Suite.
Adept at assessing organizational dynamics and managing change.
Works quickly and efficiently. Able to test solutions, learn, and iterate quickly.
Proactive and pragmatic problem solver.
Communicates effectively across multiple mediums.
Licenses & Certifications
N/A
Supervisory Responsibility
30 – 50 drivers.
Work Environment This job operates in a normal professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, fax machines, and filing cabinets.
Physical Requirements While performing the duties of this job, the employee must have the ability to communicate or exchange information. The employee is required to have close visual acuity to perform an activity such as viewing a computer, expansive reading, or preparing and analyzing data, reports, and figures.
EEO Statement U.S. Xpress is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.
This role will remain open until it has been filled.
#J-18808-Ljbffr