Texas Treatment Services
Administrative Assistant
Texas Treatment Services, Wichita Falls, Texas, United States, 76309
Job Summary
This position is responsible for the efficient and professional presentation of the reception area and proper coordination with patients and other clinic guests.
Benefits
Comprehensive Medical, Dental, and Vision Insurance
Basic Life and Voluntary Life Insurance
Flexible Ancillary Options such as hospital indemnity and critical illness coverage
401(k) with Employer Match
Generous Paid Time Off (PTO) plus 40 hours of Sick Leave
12 Paid Holidays and 2 Floating Holidays
Off on Sundays
Essential Functions
Obtain payments due from patients at the reception window, communicate with clinic administrator when a patient is not paying fees, and discreetly inform patients of overdue balances.
Reconcile daily deposits with software reports of patient payments; advise the clinic administrator of any discrepancies immediately.
Appropriately label and control patients’ urine samples submitted for testing, including checking temperature.
Track all patients’ monthly drug screen sample collection and ensure each patient has a drug screen once monthly and upon admission.
Answer and direct calls from a multi-line phone system.
Greet patients upon arrival to the clinic and inform them of any messages or flags from staff.
Clean, dust, and empty trash within the work area between scheduled cleanings.
Enter all changes in the central registry daily (dose adjustments, phase changes, intakes, discharges).
Assist the program administrator with filing, typing, and other administrative responsibilities.
Keep admission packets, blank file documents, and patient handbooks stocked for new admissions.
Maintain inventory of urine bottles, gloves, and other materials; order supplies as needed.
Act as a patient coordinator under the direction of the clinic administrator and medical director; open a patient chart for prospective new patient and walk through intake process.
Copy two forms of identification from the prospective patient and place them in the patient’s record.
Follow guidance in assigning a primary counselor to the new patient and setting up the payment account.
Fax dual-enrollment forms to other methadone programs.
Report any suspicious activity, neglect, or abuse to the clinic administrator, executive director, or medical director or appropriate authorities immediately.
Essential Qualifications
High school diploma.
Experience with administrative or clerical work.
Proven experience delivering exceptional customer service.
Physical Demands
Frequent sitting at desk or computer while typing, completing paperwork, or meeting with patients.
Occasional lifting/carrying up to 50 lbs.
Occasional push/pull exerting up to 5‑10 lbs. force; opening doors, file drawers.
Occasional kneeling/crouching and ability to reach lower file drawers; stretching to store or retrieve materials.
Mental Demands Position requires constant mental alertness, attention to detail, and a high degree of accuracy. Must follow oral and written instructions, work independently, and use sound judgment in critical clinical decisions.
Seniority Level Entry level
Employment Type Full‑time
Job Function Administrative
Industry Hospitals and Health Care
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Benefits
Comprehensive Medical, Dental, and Vision Insurance
Basic Life and Voluntary Life Insurance
Flexible Ancillary Options such as hospital indemnity and critical illness coverage
401(k) with Employer Match
Generous Paid Time Off (PTO) plus 40 hours of Sick Leave
12 Paid Holidays and 2 Floating Holidays
Off on Sundays
Essential Functions
Obtain payments due from patients at the reception window, communicate with clinic administrator when a patient is not paying fees, and discreetly inform patients of overdue balances.
Reconcile daily deposits with software reports of patient payments; advise the clinic administrator of any discrepancies immediately.
Appropriately label and control patients’ urine samples submitted for testing, including checking temperature.
Track all patients’ monthly drug screen sample collection and ensure each patient has a drug screen once monthly and upon admission.
Answer and direct calls from a multi-line phone system.
Greet patients upon arrival to the clinic and inform them of any messages or flags from staff.
Clean, dust, and empty trash within the work area between scheduled cleanings.
Enter all changes in the central registry daily (dose adjustments, phase changes, intakes, discharges).
Assist the program administrator with filing, typing, and other administrative responsibilities.
Keep admission packets, blank file documents, and patient handbooks stocked for new admissions.
Maintain inventory of urine bottles, gloves, and other materials; order supplies as needed.
Act as a patient coordinator under the direction of the clinic administrator and medical director; open a patient chart for prospective new patient and walk through intake process.
Copy two forms of identification from the prospective patient and place them in the patient’s record.
Follow guidance in assigning a primary counselor to the new patient and setting up the payment account.
Fax dual-enrollment forms to other methadone programs.
Report any suspicious activity, neglect, or abuse to the clinic administrator, executive director, or medical director or appropriate authorities immediately.
Essential Qualifications
High school diploma.
Experience with administrative or clerical work.
Proven experience delivering exceptional customer service.
Physical Demands
Frequent sitting at desk or computer while typing, completing paperwork, or meeting with patients.
Occasional lifting/carrying up to 50 lbs.
Occasional push/pull exerting up to 5‑10 lbs. force; opening doors, file drawers.
Occasional kneeling/crouching and ability to reach lower file drawers; stretching to store or retrieve materials.
Mental Demands Position requires constant mental alertness, attention to detail, and a high degree of accuracy. Must follow oral and written instructions, work independently, and use sound judgment in critical clinical decisions.
Seniority Level Entry level
Employment Type Full‑time
Job Function Administrative
Industry Hospitals and Health Care
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