Community Health Connections
Front Desk Receptionist - Medical
Community Health Connections, Gardner, Massachusetts, us, 01440
Benefits
We offer competitive pay and excellent benefits including bonuses, paid time off (vacation, sick, personal and 10 holidays), health, dental, life, vision, 401K, and more.
Front Desk Receptionist - Behavioral Health Location: Fitchburg, MA
Under the general supervision of the Medical Office Supervisor, the Front Desk Receptionist manages the arrival and departure of patients seeking services at the CHC Fitchburg Medical department. The responsibilities of the Front Desk Receptionist include receiving patients, updating patient information, printing an encounter form, booking appointments, cash reconciliation, and cross covering other medical departments as needed as well as working one assigned evening.
Responsibilities
Receives and directs incoming patients
Reviews and updates patient information related to demographics and insurance
Follows established health center protocol for check‑in, encounter form production, and check‑out
Assists walk‑in patients with obtaining appointments and/or picking up prescriptions or completed forms
Places reminder calls to patients with upcoming appointments
Follows established health center protocol for daily cash reconciliation
Schedules walk‑in appointments, in collaboration with the Nurse of the Day
Schedules patient appointments according to established protocol
Provides coverage to Medical Records as needed
Managing patient care is a team effort that involves clinical and non‑clinical staff interacting with patients
Minimum Qualifications
High School Diploma or GED required; Associate Degree in secretarial science or equivalent preferred
Bilingual in Spanish is a plus
1-year similar work experience or in a medical office environment preferred
Computer skills for accurate data entry
Knowledge of basic medical terminology preferred
Demonstrated interpersonal relationship skills
Demonstrated proficiency in reading, writing and speaking in English
Demonstrated ability to work in a fast‑paced, high‑telephone‑call‑volume office environment
Employment Type Full‑time
Seniority Level Entry level
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We offer competitive pay and excellent benefits including bonuses, paid time off (vacation, sick, personal and 10 holidays), health, dental, life, vision, 401K, and more.
Front Desk Receptionist - Behavioral Health Location: Fitchburg, MA
Under the general supervision of the Medical Office Supervisor, the Front Desk Receptionist manages the arrival and departure of patients seeking services at the CHC Fitchburg Medical department. The responsibilities of the Front Desk Receptionist include receiving patients, updating patient information, printing an encounter form, booking appointments, cash reconciliation, and cross covering other medical departments as needed as well as working one assigned evening.
Responsibilities
Receives and directs incoming patients
Reviews and updates patient information related to demographics and insurance
Follows established health center protocol for check‑in, encounter form production, and check‑out
Assists walk‑in patients with obtaining appointments and/or picking up prescriptions or completed forms
Places reminder calls to patients with upcoming appointments
Follows established health center protocol for daily cash reconciliation
Schedules walk‑in appointments, in collaboration with the Nurse of the Day
Schedules patient appointments according to established protocol
Provides coverage to Medical Records as needed
Managing patient care is a team effort that involves clinical and non‑clinical staff interacting with patients
Minimum Qualifications
High School Diploma or GED required; Associate Degree in secretarial science or equivalent preferred
Bilingual in Spanish is a plus
1-year similar work experience or in a medical office environment preferred
Computer skills for accurate data entry
Knowledge of basic medical terminology preferred
Demonstrated interpersonal relationship skills
Demonstrated proficiency in reading, writing and speaking in English
Demonstrated ability to work in a fast‑paced, high‑telephone‑call‑volume office environment
Employment Type Full‑time
Seniority Level Entry level
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