Paragon Hotel Company
Housekeeping Supervisor
Paragon Hotel Company, Florence, South Carolina, United States, 29506
Housekeeping Supervisor Job Description
Principal Responsibilities & Position Purpose: Responsible for supervision, labor, and cost control of the housekeeping department while providing the highest quality of cleanliness for the hotel in accordance with the standards of the hotel and company. Understands and implements the Pledge (Mission), Values and culture at all time.
Pre‑Requisites (Requirements)
1+ years of experience in a branded, quality hotel preferred
High School diploma or equivalent
Must display professionalism and have characteristics of honesty and trustworthiness
Must have excellent attendance and punctuality
Must have a valid driver's license from the applicable state
Work Environment & Context
Must be able to perform major life activities (standing, lifting, bending, learning, reading, concentrating, thinking, and communicating)
Must be able to stand for eight hours, bend, stretch and reach
Long hours sometimes required; work schedule varies and may include occasionally working on holidays, weekends, and evenings
Must be able to push or pull 60 pounds and lift and/or carry 30 pounds
Required Knowledge, Skills, and Abilities Knowledgeable in supervising and managing staff techniques, entire property, staff, services, hours of operation, type of rooms, and locations; thorough knowledge of materials, supplies, and equipment used in the housekeeping department; safety and security measures; and reporting or correcting any hazardous conditions immediately.
Skills
Follow and manage using company procedures and policies
Must be organized and maintain logs, checklists, inventories as scheduled
Basic computer experience to pull reports and check inventory
Management skills: interview, train, coach, motivate, counsel, discipline, and terminate employment
Keep track of employee timecards and ensure they are up to date
Assist with guest issues, maintaining a hospitable and caring attitude
Abilities
Multitask, detail oriented, remain service‑centric
Must be able to work alone
Comply with all standards
Communicate with guests and co‑workers in a friendly and helpful professional manner
Work as a team member with department heads
Essential Functions Manage and coordinate the activities of the Housekeeping Team through daily shift meetings, monthly department meetings, maintaining agendas and sign‑in sheets. Inspect all areas of the hotel (rooms, public space, back‑of‑house, grounds) to ensure sanitation, brand, and health and safety standards are met. Maintain necessary supplies, conduct monthly inventories, properly order, receive, and maintain supplies, log and process invoices. Ensure all equipment is in working order. Manage key control, training, and labor scheduling within the designated labor model. Supervise “Lost and Found” department, ensure OSHA and ADA policies are adhered to, protect guest privacy, inform immediate supervisor of problems, coordinate with Maintenance, perform property‑specific tasks, and perform other duties as assigned within physical capabilities.
Benefits
Paid Instantly
Paid Time Off
Team Member Room Discounts
Time and Half for Select Holidays
Referral Bonus Program
Voluntary Benefits
Accident Insurance
Disability Insurance
Life Insurance
Cancer Insurance
Dental Insurance
Vision Insurance
Property Specific Incentives
Gift Cards
Employee Lunches
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Hospitality
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Pre‑Requisites (Requirements)
1+ years of experience in a branded, quality hotel preferred
High School diploma or equivalent
Must display professionalism and have characteristics of honesty and trustworthiness
Must have excellent attendance and punctuality
Must have a valid driver's license from the applicable state
Work Environment & Context
Must be able to perform major life activities (standing, lifting, bending, learning, reading, concentrating, thinking, and communicating)
Must be able to stand for eight hours, bend, stretch and reach
Long hours sometimes required; work schedule varies and may include occasionally working on holidays, weekends, and evenings
Must be able to push or pull 60 pounds and lift and/or carry 30 pounds
Required Knowledge, Skills, and Abilities Knowledgeable in supervising and managing staff techniques, entire property, staff, services, hours of operation, type of rooms, and locations; thorough knowledge of materials, supplies, and equipment used in the housekeeping department; safety and security measures; and reporting or correcting any hazardous conditions immediately.
Skills
Follow and manage using company procedures and policies
Must be organized and maintain logs, checklists, inventories as scheduled
Basic computer experience to pull reports and check inventory
Management skills: interview, train, coach, motivate, counsel, discipline, and terminate employment
Keep track of employee timecards and ensure they are up to date
Assist with guest issues, maintaining a hospitable and caring attitude
Abilities
Multitask, detail oriented, remain service‑centric
Must be able to work alone
Comply with all standards
Communicate with guests and co‑workers in a friendly and helpful professional manner
Work as a team member with department heads
Essential Functions Manage and coordinate the activities of the Housekeeping Team through daily shift meetings, monthly department meetings, maintaining agendas and sign‑in sheets. Inspect all areas of the hotel (rooms, public space, back‑of‑house, grounds) to ensure sanitation, brand, and health and safety standards are met. Maintain necessary supplies, conduct monthly inventories, properly order, receive, and maintain supplies, log and process invoices. Ensure all equipment is in working order. Manage key control, training, and labor scheduling within the designated labor model. Supervise “Lost and Found” department, ensure OSHA and ADA policies are adhered to, protect guest privacy, inform immediate supervisor of problems, coordinate with Maintenance, perform property‑specific tasks, and perform other duties as assigned within physical capabilities.
Benefits
Paid Instantly
Paid Time Off
Team Member Room Discounts
Time and Half for Select Holidays
Referral Bonus Program
Voluntary Benefits
Accident Insurance
Disability Insurance
Life Insurance
Cancer Insurance
Dental Insurance
Vision Insurance
Property Specific Incentives
Gift Cards
Employee Lunches
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Hospitality
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