Hollywood Presbyterian
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Full Time 80 Hrs Los Angeles, CA, US
Salary Range: $25.77 To $29.92 Annually
MAJOR RESPONSIBILITIES/ESSENTIAL FUNCTIONS Position Summary:
Answer incoming Business Office calls. Provide assistance to patients, other departments or anyone that presents to the receptionist desk. Respond to subpoenas and other requests for patient billings. Supports department/medical center staff by providing requested/required documentation. Enter all correspondence from insurance companies and patients in the computer.
Demonstrates the ability to greet patients in a courteous and professional manner, ascertain the reason for their visit and/or call, and initiate resolution
Maintains patient financial assistance applications.
Manages requests for copies of itemized bills by insuring proper authorizations and fees are received, requesting files for copying, and providing documents in a timely manner.
Responds to staff/management/departments requests for information (i.e., POS printouts, copies of insurance cards, etc.) in a timely manner.
Maintains employee’s activity log.
Assists biller with clerical support.
Assists management in special projects.
Updates computer system to reflect activity performed.
Demonstrates a complete understanding of department equipment and proper usage
JOB QUALIFICATIONS
High School Diploma Preferred Education (Indicate preferred education or degree required.)
Ability to communicate effectively verbally and in writing.
Must be able to work in a union environment.
One or more years of receptionist experience in a hospital setting.
Ability to operate all department equipment and software programs.
Must be bilingual (English/Spanish) Preferred Work Experience and Qualifications (Indicate preferred years of job experience, skills or abilities required for the job.)
Current Los Angeles County Fire Card required (within 30 days of hire).
Assault Response Competency (ARC) required (within 30 days of hire)
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Full Time 80 Hrs Los Angeles, CA, US
Salary Range: $25.77 To $29.92 Annually
MAJOR RESPONSIBILITIES/ESSENTIAL FUNCTIONS Position Summary:
Answer incoming Business Office calls. Provide assistance to patients, other departments or anyone that presents to the receptionist desk. Respond to subpoenas and other requests for patient billings. Supports department/medical center staff by providing requested/required documentation. Enter all correspondence from insurance companies and patients in the computer.
Demonstrates the ability to greet patients in a courteous and professional manner, ascertain the reason for their visit and/or call, and initiate resolution
Maintains patient financial assistance applications.
Manages requests for copies of itemized bills by insuring proper authorizations and fees are received, requesting files for copying, and providing documents in a timely manner.
Responds to staff/management/departments requests for information (i.e., POS printouts, copies of insurance cards, etc.) in a timely manner.
Maintains employee’s activity log.
Assists biller with clerical support.
Assists management in special projects.
Updates computer system to reflect activity performed.
Demonstrates a complete understanding of department equipment and proper usage
JOB QUALIFICATIONS
High School Diploma Preferred Education (Indicate preferred education or degree required.)
Ability to communicate effectively verbally and in writing.
Must be able to work in a union environment.
One or more years of receptionist experience in a hospital setting.
Ability to operate all department equipment and software programs.
Must be bilingual (English/Spanish) Preferred Work Experience and Qualifications (Indicate preferred years of job experience, skills or abilities required for the job.)
Current Los Angeles County Fire Card required (within 30 days of hire).
Assault Response Competency (ARC) required (within 30 days of hire)
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