IT Help Desk Technician — Classroom & Lab Support

A public research university in Florida is seeking a Help Desk Technician. This role is essential for monitoring help desk contacts and resolving technical issues for users. Candidates should hold an Associate's degree in Computer Science or a related field, with experience preferred. Responsibilities include troubleshooting, computer maintenance, and collaboration with IT. The position requires strong knowledge of Windows/Mac OS, ticketing systems, and office software. The work arrangement is onsite, with a salary range of $16.50 - $26.80 hourly. #J-18808-Ljbffr