Audiological Diagnostics, PC
Job Title: Medical Receptionist – Audiology Office (Phones & Data Entry). Location: Brooklyn / Queens / Manhattan – Audiology practice. About Us. Busy, growing audiology practice looking for a friendly, reliable receptionist to be the first point of contact for our patients. We provide hearing evaluations, hearing aids, and related services in a professional but down‑to‑earth environment.
Key Responsibilities
Phone & Patient Communication
Answer high volume of incoming calls in a professional, warm manner.
Schedule, confirm, and reschedule patient appointments.
Check voicemails and return calls promptly.
Provide basic information about services, locations, and hours.
Transfer calls to the appropriate provider/office when needed.
Front Desk & Admin
Greet patients and check them in/out.
Verify and update patient demographics and insurance information.
Collect copays and outstanding balances when applicable.
Maintain a neat, organized, welcoming front desk area.
Data Entry
Enter patient information into EMR/practice management system accurately.
Scan and upload documents (ID, insurance cards, referrals, audiograms, etc.).
Update notes and appointment statuses in the system in real time.
General Support
Communicate with audiologists and support staff regarding schedule changes or urgent issues.
Help with basic office tasks: filing, faxing, printing, emailing documents.
Follow office protocols for HIPAA and patient privacy.
Requirements
Experience: Prior medical office or front desk experience strongly preferred; experience in audiology, ENT, or other specialty is a plus, but not required.
Skills
Excellent phone etiquette and clear, friendly communication.
Strong typing and data entry skills with attention to detail.
Comfortable working with computers, email, and multi‑line phone systems.
Able to multitask and stay calm when phones are busy.
Personality
Patient, kind, and professional with all patients.
Team player who is reliable and punctual.
Willing to learn audiology‑specific terminology and office workflows.
Language
English required.
Bilingual (English/Spanish or English/Russian/other) is a big plus.
Experience and Languages
Experience: Required.
Languages: English – Advanced. Spanish – Advanced.
Employment: Full‑time.
Schedule: 9AM-5PM.
Salary: $17 – $19 hourly.
Schedule & Compensation
Schedule: Full‑time (e.g., Monday–Friday, 9am–5pm). Some flexibility for evenings or Saturdays is a plus.
Compensation: Competitive hourly rate based on experience, plus potential performance bonuses.
Benefits may include paid time off and holidays (can adjust based on what you offer).
About Audiological Diagnostics, PC: Audiological Diagnostics is a fast‑growing NYC audiology practice focused on excellent patient care, accurate hearing testing, and a supportive team environment.
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Key Responsibilities
Phone & Patient Communication
Answer high volume of incoming calls in a professional, warm manner.
Schedule, confirm, and reschedule patient appointments.
Check voicemails and return calls promptly.
Provide basic information about services, locations, and hours.
Transfer calls to the appropriate provider/office when needed.
Front Desk & Admin
Greet patients and check them in/out.
Verify and update patient demographics and insurance information.
Collect copays and outstanding balances when applicable.
Maintain a neat, organized, welcoming front desk area.
Data Entry
Enter patient information into EMR/practice management system accurately.
Scan and upload documents (ID, insurance cards, referrals, audiograms, etc.).
Update notes and appointment statuses in the system in real time.
General Support
Communicate with audiologists and support staff regarding schedule changes or urgent issues.
Help with basic office tasks: filing, faxing, printing, emailing documents.
Follow office protocols for HIPAA and patient privacy.
Requirements
Experience: Prior medical office or front desk experience strongly preferred; experience in audiology, ENT, or other specialty is a plus, but not required.
Skills
Excellent phone etiquette and clear, friendly communication.
Strong typing and data entry skills with attention to detail.
Comfortable working with computers, email, and multi‑line phone systems.
Able to multitask and stay calm when phones are busy.
Personality
Patient, kind, and professional with all patients.
Team player who is reliable and punctual.
Willing to learn audiology‑specific terminology and office workflows.
Language
English required.
Bilingual (English/Spanish or English/Russian/other) is a big plus.
Experience and Languages
Experience: Required.
Languages: English – Advanced. Spanish – Advanced.
Employment: Full‑time.
Schedule: 9AM-5PM.
Salary: $17 – $19 hourly.
Schedule & Compensation
Schedule: Full‑time (e.g., Monday–Friday, 9am–5pm). Some flexibility for evenings or Saturdays is a plus.
Compensation: Competitive hourly rate based on experience, plus potential performance bonuses.
Benefits may include paid time off and holidays (can adjust based on what you offer).
About Audiological Diagnostics, PC: Audiological Diagnostics is a fast‑growing NYC audiology practice focused on excellent patient care, accurate hearing testing, and a supportive team environment.
#J-18808-Ljbffr