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Ashlandcu

Remote Service Manager - Member Experience & Coaching

Ashlandcu, Frankfort, Kentucky, United States

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A community-focused credit union in Kentucky seeks a Remote Service Assistant Manager to lead the Remote Services Department. The role involves overseeing the Call Center/ITM Department and ensuring high-quality service experiences for members using omnichannel tools. The ideal candidate will bring at least 5 years of retail sales experience and strong leadership skills. You will engage with members, train staff, and maintain compliance, contributing to a welcoming atmosphere and member satisfaction. #J-18808-Ljbffr