Oaklawn Jockey Club
Concierge - Part Time (Day Shift)
Oaklawn Jockey Club, Hot Springs National Park, Arkansas, United States, 71907
Concierge - Part Time (Day Shift) page is loaded## Concierge - Part Time (Day Shift)locations:
AR Hot Springstime type:
Part timeposted on:
Posted Yesterdayjob requisition id:
R3156## ***Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice.***Concierges are the first point of contact with guests. A concierge assists guests by performing various tasks such as making restaurant reservations, arranging for spa services, recommending night life hot spots, booking transportation, etc. Always presents a friendly and professional image at the Hotel/Casino.**ESSENTIAL DUTIES AND RESPONSIBILITIES**The following and other duties may be assigned as necessary:* Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.* Maintains strict confidentiality in all departmental and company matters.* Provides impeccable guest service to all guests* Ensures customer needs are met: provide directions; suggestions for restaurants.* Coordinates special events or special projects.* Assists guest with problems with hotel services.* Provides information on the geographical area.* Suggests site-seeing locations, provide directions and arrange tours.* Assists guests in making travel arrangements to and from airports or other local destinations.* Makes reservations for meals at various restaurants.* Follows established procedures and policies of the Oaklawn Racing Casino Resort.**QUALIFICATION REQUIREMENTS**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.* High School Diploma or GED required.* One-year guest service experience required.* Concierge experience preferred.* Must be able to handle several projects and tasks at the same time.* Must be able to perform the physical job duties of all Guest Services team members.* Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.**CERTIFICATES, LICENSES, REGISTRATIONS**Must be able to obtain and maintain an Arkansas Racing License.**OAKLAWN HOT SPRINGS ARKANSAS IS AN EQUAL OPPORTUNITY EMPLOYER.*****It is Oaklawn's intent to provide a drug-free, healthy, safe and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.*** #J-18808-Ljbffr
AR Hot Springstime type:
Part timeposted on:
Posted Yesterdayjob requisition id:
R3156## ***Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice.***Concierges are the first point of contact with guests. A concierge assists guests by performing various tasks such as making restaurant reservations, arranging for spa services, recommending night life hot spots, booking transportation, etc. Always presents a friendly and professional image at the Hotel/Casino.**ESSENTIAL DUTIES AND RESPONSIBILITIES**The following and other duties may be assigned as necessary:* Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.* Maintains strict confidentiality in all departmental and company matters.* Provides impeccable guest service to all guests* Ensures customer needs are met: provide directions; suggestions for restaurants.* Coordinates special events or special projects.* Assists guest with problems with hotel services.* Provides information on the geographical area.* Suggests site-seeing locations, provide directions and arrange tours.* Assists guests in making travel arrangements to and from airports or other local destinations.* Makes reservations for meals at various restaurants.* Follows established procedures and policies of the Oaklawn Racing Casino Resort.**QUALIFICATION REQUIREMENTS**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.* High School Diploma or GED required.* One-year guest service experience required.* Concierge experience preferred.* Must be able to handle several projects and tasks at the same time.* Must be able to perform the physical job duties of all Guest Services team members.* Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.**CERTIFICATES, LICENSES, REGISTRATIONS**Must be able to obtain and maintain an Arkansas Racing License.**OAKLAWN HOT SPRINGS ARKANSAS IS AN EQUAL OPPORTUNITY EMPLOYER.*****It is Oaklawn's intent to provide a drug-free, healthy, safe and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.*** #J-18808-Ljbffr