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Hispanic Alliance for Career Enhancement

Lead Assistant Golf Professional / Pro Shop Supervisor

Hispanic Alliance for Career Enhancement, San Antonio, Texas, United States, 78208

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Summary Schedule Requirements: Must be available to work a flexible schedule during the week, including weekends and holidays.

Role The Lead Assistant Golf Professional / Pro Shop Supervisor is an integral part of our golf facility's daily operations. This position is responsible for managing the Golf Shop, overseeing Toptracer services, supporting group events and tournaments, and delivering an exceptional guest experience. The ideal candidate is service‑driven, passionate about golf, and committed to upholding the highest operational standards.

Responsibilities Responsibilities include but are not limited to:

Event & Tournament Support

Coordinate and execute group golf and Toptracer events, including tournaments, leagues, and special outings

Participate in pre‑event planning meetings to ensure seamless execution and guest satisfaction

Assist with scoring, pairings, and on‑course logistics during events

Golf Shop Management

Supervise daily Golf Shop operations, ensuring a clean, organized, and professional environment

Oversee inventory control, merchandising, and product displays to maximize sales and enhance guest experience

Process transactions accurately and manage point‑of‑sale systems

Guest Experience & Service

Create a welcoming, service‑focused atmosphere for all members and guests

Communicate daily play rules, course conditions, and special notices to staff and players

Respond promptly and professionally to guest inquiries and concerns

Instruction & Player Development

Provide golf instruction for individuals and groups across all skill levels

Develop lesson plans and clinics to promote player improvement and engagement

Stay current with teaching techniques and technology to enhance instructional programs

Operational Support

Manage tee sheets and coordinate with staff to ensure efficient play flow

Notify the Golf Operations Manager and Director of Golf about any notable changes in course conditions

Assist in training and mentoring Golf Shop and Customer Service staff

About Our Resort Nestled on 300 acres of historic ranch land, our resort offers a vibrant blend of relaxation and recreation. Featuring a 27‑hole golf course, a five‑acre water park, biking trails, and a luxurious spa, we provide diverse amenities for our valued guests. Join us in upholding our tradition of exceptional Texas hospitality!

Why Join Us? At Hyatt, we prioritize creating a culture where colleagues feel like family. Since 1957, we've grown into one of the world's leading hospitality brands by valuing our people. We transform jobs into fulfilling careers, turning guest stays into unforgettable journeys, and fostering an environment where belonging and care thrive.

Qualifications

Robust teaching ability for both individual and group golf lessons

Strong leadership skills with the ability to uphold the professional image of a Golf Professional

Exceptional customer service and interpersonal communication skills

Outgoing personality with a genuine passion for golf and guest engagement

Previous experience in retail operations, preferably within a golf setting

Proficiency in computer systems, point‑of‑sale software, and basic accounting practices

Commitment to the game of golf and actively pursuing or holding PGA Class A certification

Preferred Attributes

Experience with Toptracer technology and event coordination

Knowledge of golf equipment, apparel, and merchandising trends

Ability to work flexible hours, including weekends and holidays

Strong organizational skills and attention to detail

Ability to thrive in a fast‑paced, team‑oriented environment

Benefits & Perks

Enjoy free meals in our colleague café

Health, Dental and Vision Benefits

Discounted & Complimentary Hotel Room Nights

Retirement savings plan

Excellent training and professional development

Opportunities to work around the world with Hyatt Hotels and Resorts

Tuition reimbursement, up to $1,000 a year!

About the Hiring Process We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.

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