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The Blackburn Inn and Conference Center

Housekeeping Supervisor

The Blackburn Inn and Conference Center, Danville, Virginia, United States, 24540

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Housekeeping Supervisor Danville Hotel Collection (Bee Hotel · Holbrook Hotel · Laurel Hotel)

Location: One of the above hotels in Danville, VA Reports to: Housekeeping Manager Status: Full-Time

Position Summary The Housekeeping Supervisor is a hands‑on working leader responsible for maintaining cleanliness, organization, and presentation standards throughout the hotel while supporting daily housekeeping operations. This role actively performs all housekeeping and laundry duties as needed while also serving as the acting lead in the absence of the Housekeeping Manager.

This role helps ensure rooms and public spaces meet brand standards, supports team accountability, and assists with inspections, training, and daily coordination. It is ideal for a dependable, detail‑oriented team member who leads by example and can serve confidently in a supervisory role.

Key Responsibilities Housekeeping Operations & Daily Execution

Perform all housekeeping duties as needed, including:

Guestroom cleaning and servicing

Stayover and checkout rooms

Deep cleaning projects

Public area cleaning

Laundry washing, drying, folding, and laundry room organizing

Ensure rooms meet cleanliness, presentation, and brand standards

Restock linens, amenities, and housekeeping supplies

Properly use and care for cleaning equipment and chemicals

Report maintenance issues, safety concerns, or damages promptly

Support daily room assignments and task completion

Leadership Coverage & Supervision

Serve as the on‑duty lead when the Housekeeping Manager is off

Assign rooms and daily tasks to team members as directed

Monitor workflow and productivity to ensure timely room readiness

Answer team questions and help resolve operational issues

Communicate staffing needs, call‑outs, and coverage concerns to leadership

Ensure standards and expectations are upheld consistently

Act as point of contact for housekeeping‑related needs during shifts

Quality Control & Inspections

Conduct room inspections to ensure cleanliness, setup, and presentation standards are met

Identify deficiencies and coach team members on corrections

Re‑check rooms as needed before release

Support periodic deep‑clean and preventive maintenance inspections

Help maintain consistency across room types and public spaces

Training & Team Support

Assist with onboarding and training new housekeeping team members

Demonstrate proper cleaning techniques, safety practices, and workflows

Reinforce brand standards and housekeeping SOPs

Provide on‑the‑spot coaching and guidance during shifts

Support a respectful, accountable, and team‑oriented work environment

Report any concerning behavior or performance by team members to the Housekeeping Manager when needed

Laundry & Inventory Support

Oversee daily laundry operations when needed

Ensure proper sorting, washing, drying, folding, and storage of linens

Monitor linen levels and communicate shortages or damage

Help track supply usage and notify management when restocking is needed

Maintain clean, organized housekeeping and laundry areas

Communication & Collaboration

Communicate daily status updates to the Housekeeping Manager or leadership

Coordinate with Front Desk regarding room status, priorities, and special requests

Partner with Maintenance to report repairs and follow up as needed

Support special requests, VIP stays, and high‑occupancy periods

Maintain clear, respectful communication with all departments

Administrative & Reporting Support

Assist with tracking room status, inspections, and daily productivity

Help document issues, follow‑ups, and training notes as requested

Support audits, inspections, and internal walkthroughs

Maintain organized checklists and procedures

Qualifications

Prior housekeeping experience required

Previous leadership or supervisor experience preferred

Strong attention to detail and commitment to cleanliness

Ability to perform physical job duties including lifting 50 pounds, bending, standing, walking, and repetitive motion–physically demanding role

Ability to lead by example and support team accountability

Strong communication and teamwork skills

Reliable, punctual, and organized

Flexible availability including weekends, holidays, and varying shifts

Comfortable working in a fast‑paced hotel environment

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