B.F. Saul Mortgage Company
Concierge (Part Time Weekend) | Lyon Place
B.F. Saul Mortgage Company, Arlington, Virginia, United States, 22201
Part‑Time Weekend Concierge
Company Overview:
Since 1931, The B. F. Saul Company has acquired, renovated, constructed, and managed residential properties in the Washington Metropolitan area. The Residential division currently comprises five luxury properties
Lyon Place
(Arlington, VA),
The Waycroft
(Arlington, VA),
Park Van Ness
(Washington, DC),
The Kennedy‑Warren
(Washington, DC), and
The Milton at Twinbrook Quarter
(Arlington, VA). The division prides itself on delivering high‑level resident service.
Position Summary:
Under the direction of the General Manager, the Part‑Time Weekend Concierge will provide superior customer service at the front desk for all residents, visitors, and vendors. The shift is Saturday‑Sunday, 3:00 pm – 11:00 pm.
Responsibilities
Maintain a gracious approach to all activities.
Present a professional image at all times.
Greet and respond to resident requests and inquiries.
Address residents’ concerns in accordance with the company’s customer service standards.
Ensure that only authorized individuals enter the building.
Manage multiple phone lines and direct calls to the appropriate destination.
Assist with resident packages and mail.
Qualifications
High school diploma or GED.
Related experience as a concierge or strong customer service background.
Ability to work under pressure.
Strong organizational skills, attention to detail, and excellent follow‑through skills.
Strong written, verbal, and computer skills.
Knowledge of Yardi is a plus.
Physical Requirements Must be able to lift 25 lbs. or more, talk and hear regularly, stand for prolonged periods, walk long distances, sit, climb stairs, stoop down, and bend down.
Core Job Competencies
Excellence – continuously improve and innovate.
Ethics – integrity, peer respect, and fairness.
Results – consistently exceed expectations.
Customer Service – respond to requests promptly and enthusiastically.
Attention to Detail – thorough and detailed working method.
Initiative – spot opportunities and act proactively.
Reliability – dependable in performance and quality.
Core Cultural Competency – respect for people, values, and an inclusive environment.
Benefits & Perks
Competitive salary: $17 / hr – $21 / hr (based on experience).
Sales incentive program.
Tuition reimbursement.
Commuter benefits.
PTO.
Diverse and inclusive work culture.
Equal Opportunity Employer The Residential division is an equal‑opportunity workplace. We foster an environment that recognizes employees’ unique skillsets and ensures all employees have equal opportunity to grow and advance.
If you need assistance or an accommodation in the application process, please contact corporate.resumes@bfsaul.com or 301‑986‑6000.
Equal Opportunity Employer / Veterans / Disabled.
Artificial Intelligence Notice We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Since 1931, The B. F. Saul Company has acquired, renovated, constructed, and managed residential properties in the Washington Metropolitan area. The Residential division currently comprises five luxury properties
Lyon Place
(Arlington, VA),
The Waycroft
(Arlington, VA),
Park Van Ness
(Washington, DC),
The Kennedy‑Warren
(Washington, DC), and
The Milton at Twinbrook Quarter
(Arlington, VA). The division prides itself on delivering high‑level resident service.
Position Summary:
Under the direction of the General Manager, the Part‑Time Weekend Concierge will provide superior customer service at the front desk for all residents, visitors, and vendors. The shift is Saturday‑Sunday, 3:00 pm – 11:00 pm.
Responsibilities
Maintain a gracious approach to all activities.
Present a professional image at all times.
Greet and respond to resident requests and inquiries.
Address residents’ concerns in accordance with the company’s customer service standards.
Ensure that only authorized individuals enter the building.
Manage multiple phone lines and direct calls to the appropriate destination.
Assist with resident packages and mail.
Qualifications
High school diploma or GED.
Related experience as a concierge or strong customer service background.
Ability to work under pressure.
Strong organizational skills, attention to detail, and excellent follow‑through skills.
Strong written, verbal, and computer skills.
Knowledge of Yardi is a plus.
Physical Requirements Must be able to lift 25 lbs. or more, talk and hear regularly, stand for prolonged periods, walk long distances, sit, climb stairs, stoop down, and bend down.
Core Job Competencies
Excellence – continuously improve and innovate.
Ethics – integrity, peer respect, and fairness.
Results – consistently exceed expectations.
Customer Service – respond to requests promptly and enthusiastically.
Attention to Detail – thorough and detailed working method.
Initiative – spot opportunities and act proactively.
Reliability – dependable in performance and quality.
Core Cultural Competency – respect for people, values, and an inclusive environment.
Benefits & Perks
Competitive salary: $17 / hr – $21 / hr (based on experience).
Sales incentive program.
Tuition reimbursement.
Commuter benefits.
PTO.
Diverse and inclusive work culture.
Equal Opportunity Employer The Residential division is an equal‑opportunity workplace. We foster an environment that recognizes employees’ unique skillsets and ensures all employees have equal opportunity to grow and advance.
If you need assistance or an accommodation in the application process, please contact corporate.resumes@bfsaul.com or 301‑986‑6000.
Equal Opportunity Employer / Veterans / Disabled.
Artificial Intelligence Notice We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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