Logo
Rockwell Automation

Field Support Technician

Rockwell Automation, Raleigh, North Carolina, United States

Save Job

Employer Industry: Industrial Automation Why consider this job opportunity:

Health Insurance including Medical, Dental, and Vision

401k with employer contributions

Paid Time Off and Parental and Caregiver Leave

Flexible work schedule to balance personal life and work commitments

Opportunity to work with a diverse and inclusive team

Chance to impact customer relationships and enhance technical solutions

What to Expect (Job Responsibilities):

Provide customer support through on-site installation, diagnosis, troubleshooting, and repair of complex equipment and systems

Manage customer projects including needs identification, scheduling, tracking, and reporting

Develop and write necessary documentation such as validation project plans and technical reports

Act as the primary contact for customers to resolve commercial and technical issues

Collaborate with a team while also working independently on various tasks

What is Required (Qualifications):

High School diploma or GED

Legal authorization to work in the U.S. (no sponsorship available)

Ability to travel 50% of the time

A valid driver's license

Minimum of 4 years of related experience in a technical field

How to Stand Out (Preferred Qualifications):

Experience in industrial automation sectors such as Automotive, Pharmaceutical, Food & Beverage, or Water/Wastewater

Familiarity with Low Voltage PowerFlex Drives or Medium Voltage Drives

PLC programming experience using RSLogix and FactoryTalk Studio software

Knowledge of PowerFlex products and applications, as well as Ethernet/IP and Stratix Switches

Experience with Servo/Motion control and multiple networking protocols

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

#J-18808-Ljbffr