The Arc Allegany-Steuben
Have you been searching for a career that is meaningful, where you could make a positive difference to others? Have you been seeking a career that gives you a sense of purpose where you can contribute to people’s well‑being? Do you enjoy helping others succeed? If yes, we have an opportunity for you!
Our person‑centered approach allows you to help make a positive impact in people’s lives. Apply today and begin your career by making a difference and fulfilling your sense of purpose!
We are seeking attentive and compassionate team members to join our residential team! We offer a generous benefits package to include medical, dental, vision, employer‑paid life insurance, 403(b) with employer contribution, PTO accruals, two weeks of paid training, and more.
Full‑time positions are 36 hours per week with a starting hourly wage of $20.00/hour. Part‑time positions are at least 20 hours per week with a starting hourly wage of $20.00/hour. Relief positions allow flexible scheduling with evenings, overnights, and some day positions with a starting wage of $19.06/hour.
Job Summary Under the direction of Life Coach V and Life Coach X, this position is responsible for maintaining an environment in the Day and Residential programs that encourages and facilitates optimal personal development, provides person‑directed services, and ensures the health and safety of the individuals served.
Regulatory and Corporate Compliance
Ensure compliance with regulations, agency policies and procedures.
Ensure required documentation is complete, accurate and legible.
Ensure the agency’s incident management process is followed.
Provide input in the development and revisions of policies, procedures and agency forms.
Ensure chain of command is followed and instructions are complied with as stated in policy and procedures.
Promote the highest quality of support by implementing the Code of Ethics and Core Competencies.
Keep all information confidential.
Financial Management
Assist with ensuring adherence to the annual budget.
Assist with ensuring accurate management of individual’s funds.
Complete personal allowance documentation and other financial documentation according to procedure.
Person Centered Services
Provide services to individuals as planned in their Individual Service Plan (ISP), which includes the person’s Individual Protective Oversight Plan (IPOP), Residential Habilitation Plan, Support Plans, Day Habilitation Plan, and other safeguards and ensure all related documentation is completed.
As a Resident Advocate ensure ISP, IPOP, PONS and Behavior Plan are accurate and report inconsistencies.
Implement activities as outlined in the Habilitation Plan and, as applicable, the ISP.
Plan and coordinate daily activities.
Act as an advocate for individuals.
Provide person‑directed services, including residential or day habilitative services and assistance in personal skill areas.
Complete assessments and compile baseline data as assigned.
Assist and support individuals with community integration.
Respect the individual’s right to privacy and confidentiality by appropriate use of written and verbal communication.
Work collaboratively with others to ensure the individual’s health and well‑being.
Ensure emergency medical procedures are followed and consult with the medical chain of command when necessary.
Provide services and follow individual’s Plan of Nursing Services (PONS).
Report and document all individual medical concerns.
Transport and attend health and medical appointments as assigned.
Complete weekly one‑on‑one meetings with Life Coach V and come prepared with an agenda.
Attend staff meetings and give updates based on Resident Advocate duties.
Complete one‑page profiles and assist POMS as identified.
Program Standard
Maintain an environment that encourages and facilitates optimal personal development.
Complete assigned daily responsibilities.
Complete shift overlaps and specific duties as assigned.
Complete documentation, filing and general office maintenance and other routine operational reports, charge reports and other paperwork as assigned.
Assist in the identification and development of new services and support opportunities that provide quality of life choices.
Complete monthly summaries as assigned.
Comply with minimum staffing policy.
Physical Plant and Safety
Ensure the site is a safe, clean environment and immediately address areas of concern.
Maintain knowledge of fire evacuation plan and ensure it is followed.
Practice standard precautions and other appropriate infection control practices.
Ensure site vehicles are maintained, as applicable.
Contacts With Others
Develop and maintain positive customer relationships both internal and external, including family, local businesses, and external service providers.
Maintain effective working relationships with service providers, community resources and families.
Ensure that internal and external written and verbal communications regarding the agency are positive and reflect our mission, vision and values and respect the individuals’ right to privacy and confidentiality.
Ensure customer concerns are addressed in a timely and professional manner.
Additional Functions
Participate in agency committees, initiatives, projects and trainings.
Assist with coverage in the agency as assigned.
Maintain certifications and annual training updates, as required.
May be required to use your private vehicle to transport the people we support.
Will be flexible with work locations and hours worked based on the needs of the agency to include working at any residential home.
Knowledge, Skills And Abilities
Exhibit conscientiousness, dedication, self‑discipline, and a sense of responsibility.
Function successfully with general supervision.
Work independently, take initiative and prioritize multiple assignments with attention to detail and deadlines in a high‑volume, stressful environment.
Establish effective relationships and work in a team environment to meet team and company goals.
Exercise discretion in handling confidential information, including medical, financial and personal information of associates and persons served.
Have basic Microsoft Office skills and knowledge of introductory computer skills.
Have good written and verbal communication skills.
Operate office equipment, computers and medical equipment.
Operate wheelchair vans, if applicable at site.
Work regular scheduled hours as well as additional hours as assigned, including overtime, nights, and weekends.
Understand may be required to work through lunch/dinner hours and will be paid for these hours. A 30 minute unpaid lunch/dinner break must be requested and will be based on the needs of the program.
Education And Experience
High School diploma, GED, or an acceptable TABE test score is required.
Up to one year of experience working with people with IDD.
CPR/First Aid/AED instruction and SCIP Certification within the first six months of hire.
Must comply with the Resident Advocate job duties.
Additional Qualifications/Experience – Driving
Valid driver’s license for the state in which the person resides.
Acceptable safe driving record.
Additional Qualifications/Experience – Driving for Individuals Served By The Agency
Motor vehicle with up-to-date inspection, that is registered and insured.
Will be required to enroll in LENS (Licensed Event Notification System).
Authority And Accountability People: This position has no direct authority and does not supervise anyone.
Operations: This position operates under the immediate supervision of the Life Coach V and Life Coach X and is responsible for providing person‑directed services and following standard agency policy and procedures.
Budget: This position must adhere to expense guidelines and programs.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Salary $20.00 per hour
Seniority level
Entry level
Employment type
Full‑time
Part‑time
Job function
Consulting, Information Technology, and Sales
Individual and Family Services
" #J-18808-Ljbffr
Our person‑centered approach allows you to help make a positive impact in people’s lives. Apply today and begin your career by making a difference and fulfilling your sense of purpose!
We are seeking attentive and compassionate team members to join our residential team! We offer a generous benefits package to include medical, dental, vision, employer‑paid life insurance, 403(b) with employer contribution, PTO accruals, two weeks of paid training, and more.
Full‑time positions are 36 hours per week with a starting hourly wage of $20.00/hour. Part‑time positions are at least 20 hours per week with a starting hourly wage of $20.00/hour. Relief positions allow flexible scheduling with evenings, overnights, and some day positions with a starting wage of $19.06/hour.
Job Summary Under the direction of Life Coach V and Life Coach X, this position is responsible for maintaining an environment in the Day and Residential programs that encourages and facilitates optimal personal development, provides person‑directed services, and ensures the health and safety of the individuals served.
Regulatory and Corporate Compliance
Ensure compliance with regulations, agency policies and procedures.
Ensure required documentation is complete, accurate and legible.
Ensure the agency’s incident management process is followed.
Provide input in the development and revisions of policies, procedures and agency forms.
Ensure chain of command is followed and instructions are complied with as stated in policy and procedures.
Promote the highest quality of support by implementing the Code of Ethics and Core Competencies.
Keep all information confidential.
Financial Management
Assist with ensuring adherence to the annual budget.
Assist with ensuring accurate management of individual’s funds.
Complete personal allowance documentation and other financial documentation according to procedure.
Person Centered Services
Provide services to individuals as planned in their Individual Service Plan (ISP), which includes the person’s Individual Protective Oversight Plan (IPOP), Residential Habilitation Plan, Support Plans, Day Habilitation Plan, and other safeguards and ensure all related documentation is completed.
As a Resident Advocate ensure ISP, IPOP, PONS and Behavior Plan are accurate and report inconsistencies.
Implement activities as outlined in the Habilitation Plan and, as applicable, the ISP.
Plan and coordinate daily activities.
Act as an advocate for individuals.
Provide person‑directed services, including residential or day habilitative services and assistance in personal skill areas.
Complete assessments and compile baseline data as assigned.
Assist and support individuals with community integration.
Respect the individual’s right to privacy and confidentiality by appropriate use of written and verbal communication.
Work collaboratively with others to ensure the individual’s health and well‑being.
Ensure emergency medical procedures are followed and consult with the medical chain of command when necessary.
Provide services and follow individual’s Plan of Nursing Services (PONS).
Report and document all individual medical concerns.
Transport and attend health and medical appointments as assigned.
Complete weekly one‑on‑one meetings with Life Coach V and come prepared with an agenda.
Attend staff meetings and give updates based on Resident Advocate duties.
Complete one‑page profiles and assist POMS as identified.
Program Standard
Maintain an environment that encourages and facilitates optimal personal development.
Complete assigned daily responsibilities.
Complete shift overlaps and specific duties as assigned.
Complete documentation, filing and general office maintenance and other routine operational reports, charge reports and other paperwork as assigned.
Assist in the identification and development of new services and support opportunities that provide quality of life choices.
Complete monthly summaries as assigned.
Comply with minimum staffing policy.
Physical Plant and Safety
Ensure the site is a safe, clean environment and immediately address areas of concern.
Maintain knowledge of fire evacuation plan and ensure it is followed.
Practice standard precautions and other appropriate infection control practices.
Ensure site vehicles are maintained, as applicable.
Contacts With Others
Develop and maintain positive customer relationships both internal and external, including family, local businesses, and external service providers.
Maintain effective working relationships with service providers, community resources and families.
Ensure that internal and external written and verbal communications regarding the agency are positive and reflect our mission, vision and values and respect the individuals’ right to privacy and confidentiality.
Ensure customer concerns are addressed in a timely and professional manner.
Additional Functions
Participate in agency committees, initiatives, projects and trainings.
Assist with coverage in the agency as assigned.
Maintain certifications and annual training updates, as required.
May be required to use your private vehicle to transport the people we support.
Will be flexible with work locations and hours worked based on the needs of the agency to include working at any residential home.
Knowledge, Skills And Abilities
Exhibit conscientiousness, dedication, self‑discipline, and a sense of responsibility.
Function successfully with general supervision.
Work independently, take initiative and prioritize multiple assignments with attention to detail and deadlines in a high‑volume, stressful environment.
Establish effective relationships and work in a team environment to meet team and company goals.
Exercise discretion in handling confidential information, including medical, financial and personal information of associates and persons served.
Have basic Microsoft Office skills and knowledge of introductory computer skills.
Have good written and verbal communication skills.
Operate office equipment, computers and medical equipment.
Operate wheelchair vans, if applicable at site.
Work regular scheduled hours as well as additional hours as assigned, including overtime, nights, and weekends.
Understand may be required to work through lunch/dinner hours and will be paid for these hours. A 30 minute unpaid lunch/dinner break must be requested and will be based on the needs of the program.
Education And Experience
High School diploma, GED, or an acceptable TABE test score is required.
Up to one year of experience working with people with IDD.
CPR/First Aid/AED instruction and SCIP Certification within the first six months of hire.
Must comply with the Resident Advocate job duties.
Additional Qualifications/Experience – Driving
Valid driver’s license for the state in which the person resides.
Acceptable safe driving record.
Additional Qualifications/Experience – Driving for Individuals Served By The Agency
Motor vehicle with up-to-date inspection, that is registered and insured.
Will be required to enroll in LENS (Licensed Event Notification System).
Authority And Accountability People: This position has no direct authority and does not supervise anyone.
Operations: This position operates under the immediate supervision of the Life Coach V and Life Coach X and is responsible for providing person‑directed services and following standard agency policy and procedures.
Budget: This position must adhere to expense guidelines and programs.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Salary $20.00 per hour
Seniority level
Entry level
Employment type
Full‑time
Part‑time
Job function
Consulting, Information Technology, and Sales
Individual and Family Services
" #J-18808-Ljbffr