Uplift Education
Mission Statement
Uplift's mission is to create and sustain public schools of excellence that empower each student to reach their highest potential in college and the global marketplace, inspire a life‑long love of learning, achievement, and service, and positively change their world.
Primary Purpose The Receptionist is a non‑instructional team member on campus, helping to drive our world‑class support mission by monitoring the front desk, providing excellent customer service, and performing various clerical tasks.
Duties/Responsibilities
Drive customer satisfaction for parents, teachers, and academic leaders in line with our world‑class support mission.
Keep families and staff informed of all campus‑based activities.
Ensure knowledge of scholar enrollment requirements and deadlines.
Maintain and monitor safety practices.
Accurately record scholar check‑in and check‑out.
Protect confidentiality of all information.
Actively monitor the front desk, answer all incoming phone calls, and provide accurate information.
Route incoming calls and messages to the appropriate staff member.
Answer questions from families, staff, and scholars.
Ensure all guests sign in, are verified, and receive a visitor pass.
Sort and disperse mail.
Represent the campus as a friendly and professional “face” to families and communities.
Maintain a positive campus image through interactions with families, staff, scholars, and the community.
Assist the Operations Director in establishing a positive, support‑focused culture on campus.
Qualifications Education Requirements
High School Diploma or GED; Associate's Degree preferred.
Experience Requirements
Minimum two (2) years of experience as an Administrative Assistant or Customer Service Representative.
Special Skills/Certifications
Exceptional organizational skills.
Extremely detail‑oriented.
Self‑motivated.
Ability to manage complex projects in a fast‑paced environment.
Strong problem‑solving skills.
Commitment to excellence.
Required Skills/Abilities
Strong written and verbal communication skills.
Bilingual in Spanish (required).
Strong computer skills; familiarity with Microsoft Suite (Excel, Outlook, PowerPoint, Teams) and ability to quickly learn new applications.
Physical Demands/Environmental Factors While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently must feel, touch, and reach with hands and arms, stand, walk, and use stairs. The employee may occasionally lift and/or move up to 30 pounds. Specific vision abilities required include close vision, distance vision, depth perception, and ability to adjust focus.
The environment requires close proximity to other employees, frequent interruptions, extended periods of time viewing a computer screen, and noise levels from moderate to high. The employee may need to work outside in varied weather conditions for arrival and dismissal support at car line.
EEO Statement Uplift Education is an equal employment opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state or local law.
Seniority Level Entry level
Employment Type Full‑time
Job Function Administrative
Industries Education Administration Programs
#J-18808-Ljbffr
Primary Purpose The Receptionist is a non‑instructional team member on campus, helping to drive our world‑class support mission by monitoring the front desk, providing excellent customer service, and performing various clerical tasks.
Duties/Responsibilities
Drive customer satisfaction for parents, teachers, and academic leaders in line with our world‑class support mission.
Keep families and staff informed of all campus‑based activities.
Ensure knowledge of scholar enrollment requirements and deadlines.
Maintain and monitor safety practices.
Accurately record scholar check‑in and check‑out.
Protect confidentiality of all information.
Actively monitor the front desk, answer all incoming phone calls, and provide accurate information.
Route incoming calls and messages to the appropriate staff member.
Answer questions from families, staff, and scholars.
Ensure all guests sign in, are verified, and receive a visitor pass.
Sort and disperse mail.
Represent the campus as a friendly and professional “face” to families and communities.
Maintain a positive campus image through interactions with families, staff, scholars, and the community.
Assist the Operations Director in establishing a positive, support‑focused culture on campus.
Qualifications Education Requirements
High School Diploma or GED; Associate's Degree preferred.
Experience Requirements
Minimum two (2) years of experience as an Administrative Assistant or Customer Service Representative.
Special Skills/Certifications
Exceptional organizational skills.
Extremely detail‑oriented.
Self‑motivated.
Ability to manage complex projects in a fast‑paced environment.
Strong problem‑solving skills.
Commitment to excellence.
Required Skills/Abilities
Strong written and verbal communication skills.
Bilingual in Spanish (required).
Strong computer skills; familiarity with Microsoft Suite (Excel, Outlook, PowerPoint, Teams) and ability to quickly learn new applications.
Physical Demands/Environmental Factors While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently must feel, touch, and reach with hands and arms, stand, walk, and use stairs. The employee may occasionally lift and/or move up to 30 pounds. Specific vision abilities required include close vision, distance vision, depth perception, and ability to adjust focus.
The environment requires close proximity to other employees, frequent interruptions, extended periods of time viewing a computer screen, and noise levels from moderate to high. The employee may need to work outside in varied weather conditions for arrival and dismissal support at car line.
EEO Statement Uplift Education is an equal employment opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state or local law.
Seniority Level Entry level
Employment Type Full‑time
Job Function Administrative
Industries Education Administration Programs
#J-18808-Ljbffr