Golden Entertainment, Inc.
Join to apply for the PT’S WINGS & SPORTS BARTENDER role at Golden Entertainment, Inc.
Summary:
As the PT’s Bartender, you will mix and serve alcoholic and non‑alcoholic beverages according to established recipes and procedures. As the primary face of the bar, you will deliver exceptional, authentic guest service and create an atmosphere of excitement that is compelling for guests.
Essential Functions and Responsibilities
Greet guests in an upbeat and positive manner
Enthusiastically demonstrate knowledge of beer, spirits, and wines
Use non‑intrusive suggestive selling techniques to sell beverages and food items at the bar
Demonstrate knowledge of menu items, including house specials, item descriptions, ingredients and preparation techniques
Take beverage and food orders according to service standards
Serve and replenish drinks in a timely manner, offering refills or new drinks when the glass is approximately half full
Input orders accurately into the POS system using the Universal Seating guidelines
Resolve guest complaints, ensuring guest satisfaction and communicate the situation to management
Explain to guests how the players club card entitles them to special benefits including cashback, cash‑coupons, special promotions, offerings, enrollment and creation of new member accounts
Maintain knowledge of event calendar and be familiar with current activities/offerings and all Casino/Hotel current promotions etc.
Print cash and/or comp vouchers from CMS, reprint player cards from CMS, issue pin‑code numbers from CDS, enroll new players for new player incentives
Issue jackpot payouts and cash‑outs for gaming players
Enter jackpot data information in the computer system accurately
Accept payment for check from the guests, settle using approved method, and tender change or receipts back to guest, ensuring all required signatures are obtained
Extend courteous departures as guests leave and invite them to return
Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
Ensure all food is served within health, safety, and sanitation guidelines
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
Perform other duties as assigned
Qualifications
1 year experience working in a full service tavern or bar environment
Knowledge of beers, spirits, and wines
Must be comfortable with self‑banking
Must be team‑oriented
Experience with gaming preferred
Ability to manage multiple tasks and remain calm in a very high‑paced, busy environment
Previous experience exercising sound judgment when dealing with difficult guest situations
Proven experience providing high level of guest service
Previous experience with point‑of‑sales systems, computers and calculators
At least 21 years of age
High School Diploma or equivalent required
Ability to effectively communicate in English, both written and verbal
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Work Cards
Food Handlers Card
Alcohol Awareness Card
Nevada Gaming Registration
Physical Requirements
Frequently push/pull up to 50 lbs.
Frequently lift and/or carry up to 50 lbs. at floor, knee, waist, and chest levels
Frequently squat, kneel, reach, bend, and twist
Regularly standing and walking
Ability to communicate using in‑person speech, radios, and telephone
Ability to hear, understand, and distinguish speech and/or other sound in person
Ability to distinguish between shades of color
Ability to use tools or equipment requiring a high degree of dexterity
Work Environment Potential Conditions
Indoor
Smoky
Noisy
Bright flashing lights
Extreme hot & cold temperatures
Slippery surfaces
Exposure to dust, fumes and/or gases
Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
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Summary:
As the PT’s Bartender, you will mix and serve alcoholic and non‑alcoholic beverages according to established recipes and procedures. As the primary face of the bar, you will deliver exceptional, authentic guest service and create an atmosphere of excitement that is compelling for guests.
Essential Functions and Responsibilities
Greet guests in an upbeat and positive manner
Enthusiastically demonstrate knowledge of beer, spirits, and wines
Use non‑intrusive suggestive selling techniques to sell beverages and food items at the bar
Demonstrate knowledge of menu items, including house specials, item descriptions, ingredients and preparation techniques
Take beverage and food orders according to service standards
Serve and replenish drinks in a timely manner, offering refills or new drinks when the glass is approximately half full
Input orders accurately into the POS system using the Universal Seating guidelines
Resolve guest complaints, ensuring guest satisfaction and communicate the situation to management
Explain to guests how the players club card entitles them to special benefits including cashback, cash‑coupons, special promotions, offerings, enrollment and creation of new member accounts
Maintain knowledge of event calendar and be familiar with current activities/offerings and all Casino/Hotel current promotions etc.
Print cash and/or comp vouchers from CMS, reprint player cards from CMS, issue pin‑code numbers from CDS, enroll new players for new player incentives
Issue jackpot payouts and cash‑outs for gaming players
Enter jackpot data information in the computer system accurately
Accept payment for check from the guests, settle using approved method, and tender change or receipts back to guest, ensuring all required signatures are obtained
Extend courteous departures as guests leave and invite them to return
Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
Ensure all food is served within health, safety, and sanitation guidelines
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
Perform other duties as assigned
Qualifications
1 year experience working in a full service tavern or bar environment
Knowledge of beers, spirits, and wines
Must be comfortable with self‑banking
Must be team‑oriented
Experience with gaming preferred
Ability to manage multiple tasks and remain calm in a very high‑paced, busy environment
Previous experience exercising sound judgment when dealing with difficult guest situations
Proven experience providing high level of guest service
Previous experience with point‑of‑sales systems, computers and calculators
At least 21 years of age
High School Diploma or equivalent required
Ability to effectively communicate in English, both written and verbal
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Work Cards
Food Handlers Card
Alcohol Awareness Card
Nevada Gaming Registration
Physical Requirements
Frequently push/pull up to 50 lbs.
Frequently lift and/or carry up to 50 lbs. at floor, knee, waist, and chest levels
Frequently squat, kneel, reach, bend, and twist
Regularly standing and walking
Ability to communicate using in‑person speech, radios, and telephone
Ability to hear, understand, and distinguish speech and/or other sound in person
Ability to distinguish between shades of color
Ability to use tools or equipment requiring a high degree of dexterity
Work Environment Potential Conditions
Indoor
Smoky
Noisy
Bright flashing lights
Extreme hot & cold temperatures
Slippery surfaces
Exposure to dust, fumes and/or gases
Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
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