U-Haul
Reservation Agent (in Office)
U‑Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results‑oriented and wants to work in a fast‑paced environment where each day is different and dynamic.
Responsibilities
Assist with calls from and to customers.
Support field team members and U‑Haul dealerships with equipment and reservation management and placement, directing incoming customers' equipment to areas based on customer demand and productivity status to balance regional market inventory levels to meet future demand.
Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
Assist with the Company’s U‑Box portable storage product.
Minimum Qualifications
High school diploma or equivalent.
Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
Proficient in customer service, time management and multitasking.
Benefits
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24‑hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey’s SmartDollar Program
Entry level
Full‑time
Other
Retail
#J-18808-Ljbffr
Responsibilities
Assist with calls from and to customers.
Support field team members and U‑Haul dealerships with equipment and reservation management and placement, directing incoming customers' equipment to areas based on customer demand and productivity status to balance regional market inventory levels to meet future demand.
Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
Assist with the Company’s U‑Box portable storage product.
Minimum Qualifications
High school diploma or equivalent.
Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
Proficient in customer service, time management and multitasking.
Benefits
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24‑hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey’s SmartDollar Program
Entry level
Full‑time
Other
Retail
#J-18808-Ljbffr