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JARS Cannabis

Receptionist

JARS Cannabis, Fennville, Michigan, United States, 49408

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Receptionist

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JARS Cannabis .

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Ready to elevate your career path to a new all‑time high? JARS Cannabis is more than just your average cannabis brand and retailer. We are a culturally inspired organization on a mission to rewrite the existing narratives that surround cannabis, one community at a time. We seek to empower the future leaders of our industry while creating an inclusive workplace environment that is fueled by celebrating the intersection of cannabis with creativity, community, and collaboration.

Implementing a progressive approach, we aim to provide only the highest quality of product and service to our customers and the communities that we are fortunate to inhabit. Striving to set a new standard of professional excellence in cannabis retail, our highly motivated team is comprised of knowledgeable experts who are committed to making the integration of cannabis into any lifestyle both easy and accessible.

What We Are Looking For We are looking for someone who is friendly, tech‑savvy, organized, great at multi‑tasking, and can handle a busy/rapid setting.

As a Receptionist, you will be the first point of contact for our customers, so the ability to make a customer’s day an amazing one from the moment they walk in the door is key!

The position of Receptionist is responsible for checking in new and existing patients per state and CRA requirements, creating patient profiles, and generally assisting where needed.

This successful candidate will also undergo mandatory training through our groundbreaking JARS University training, conducted both virtually and in‑person at our mock‑store training facility.

Job Duties

Verifying customers' legal age requirement, registering new customers in the POS system, and scanning in returning customers

Checking customer purchasing allotments through the POS system upon check‑in

Promoting the JARS brand and getting customers excited about shopping at our location

Welcoming guests and customers into the store with a positive, upbeat, and friendly demeanor

Using proper greetings and salutations toward all customers at all times

Assisting with curbside and online orders when needed

Answering calls with professional and proper phone etiquette

Providing customers with information regarding products, store hours and location, daily specials, website address, and more

Emphasizing the JARS Loyalty Program, campaigns, events, daily texts, etc.

Arriving to each scheduled shift timely and presentable

Communicating to budtenders for order completion updates

Creating personable and memorable experiences for all store patrons

Always maintaining Michigan & CRA compliance

Performing opening, mid‑day, and closing tasks, as well as general upkeep of the reception area

Supporting store management in an administrative capacity, as required

Adhering at all times to all applicable laws, regulations, policies, compliance, and protocols

Monitoring customer queues at all times

Keeping all online/paper menus current with daily offerings

Requirements

Minimum 1 year of customer service experience in a retail, sales, and/or hospitality environment

1 year of previous administrative and/or front‑desk receptionist experience

Strong attention to detail, organization, multi‑tasking, and follow‑up skills

Excellent customer service and communication skills

Ability to work cooperatively as a team member

Must be 21 years of age or older

High school diploma or General Education Diploma (GED) required

Work Atmosphere / Physical Demands

Requires some standing and some bending, stooping, and stretching

Ability to operate a computer, POS system, and other office equipment

Work will generally be performed in a fast‑paced retail cannabis dispensary

Involves frequent contact with patients and staff

Will require working varied hours/day, including nights, weekends, holidays, and/or events on occasion

Why JARS Cannabis?

Inclusive: We believe in creating a welcoming environment for everyone.

Daring: We are not afraid to take risks and push boundaries.

Nimble: Our team is agile and adaptive to the fast‑paced industry.

Playful: Work should be fun! We encourage authentic selves.

Gritty: Success requires determination and resilience.

Join Us! If you are passionate about cannabis and want to be part of a team that values inclusivity, innovation, agility, fun, and hard work, JARS Cannabis is the place for you.

We offer a supportive and dynamic work environment where you can grow your career and make a real impact.

Apply today and become a part of the JARS Cannabis family!

Employee Benefits

Free Employee Assistance Program

Health, Dental & Vision Insurance (full‑time employees only)

401(k) Plan

Paid Time Off

Employee Discount

Monthly Bonus Incentives

Internal Growth Opportunities

Life Insurance

Personal Significance Time

Paid Volunteering Opportunities

Holiday Pay

Bereavement Time Pay

Paid Paternity Leave

Schedule

10‑hour shift

8‑hour shift

Holidays

Monday to Friday

Weekend availability

JARS Cannabis is proud to be an Equal Opportunity Employer.

JARS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

All employment is decided on the basis of qualifications, merit, and business need.

Job Types: Full‑time, Part‑time

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