ServIT Inc
Customer Service Dispatcher
We are seeking a reliable and customer-focused
Customer Service Dispatcher
to join our fast-paced team. The ideal candidate will excel in a high call volume environment, supporting our customers, technical teams, and service managers with professionalism and accuracy.
Key Responsibilities
Handle inbound and outbound calls with professionalism and urgency
Open and update service requests and tickets
Provide timely responses and resolutions to customer inquiries
Maintain exceptional customer service standards to ensure complete customer satisfaction
Qualifications & Skills
Minimum 2 years of experience with MS Office Suite (Word, Excel), dispatching, and customer service
Strong communication skills—both written and verbal
Excellent phone etiquette and professional demeanor
Organized, detail-oriented, and able to multitask in a fast-paced environment
Experience with AutoTask or other service dispatch management software preferred
Self-motivated, dependable, and enthusiastic team player
Reliable transportation and ability to report onsite daily
Professional appearance and conduct
Schedule Monday – Friday, 8am - 5pm
Salary $17/hr
Additional Requirements Flexibility to work holiday shifts and extra hours as needed
#J-18808-Ljbffr
Customer Service Dispatcher
to join our fast-paced team. The ideal candidate will excel in a high call volume environment, supporting our customers, technical teams, and service managers with professionalism and accuracy.
Key Responsibilities
Handle inbound and outbound calls with professionalism and urgency
Open and update service requests and tickets
Provide timely responses and resolutions to customer inquiries
Maintain exceptional customer service standards to ensure complete customer satisfaction
Qualifications & Skills
Minimum 2 years of experience with MS Office Suite (Word, Excel), dispatching, and customer service
Strong communication skills—both written and verbal
Excellent phone etiquette and professional demeanor
Organized, detail-oriented, and able to multitask in a fast-paced environment
Experience with AutoTask or other service dispatch management software preferred
Self-motivated, dependable, and enthusiastic team player
Reliable transportation and ability to report onsite daily
Professional appearance and conduct
Schedule Monday – Friday, 8am - 5pm
Salary $17/hr
Additional Requirements Flexibility to work holiday shifts and extra hours as needed
#J-18808-Ljbffr